Upway Arvostelua 179

TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It's early days but I'm pretty happy so far with the refurbished Aventon Abound that I bought from Upway 2 weeks ago -- already put 100 miles on it for school pickup/dropoff. It was easy to assemble o... Näytä lisää

Saanut 5/5 tähteä

Upway kept us informed with shipping information, this was super helpful considering the item was so large. Customer service was available almost immediately on the weekend when we thought we had a di... Näytä lisää

Saanut 5/5 tähteä

The bike is exactly as described. Great deal on a superb bike. Thank you UpWay for the excellent packing. FedEx certainly didn’t treat the box well but it still arrived in perfect condition. I will ce... Näytä lisää

Saanut 5/5 tähteä

I had been looking for an Aventon E bike for quite some time but never pulled the trigger due to the cost. I can across Upways site and a d after several days researching reviews and the bike listed... Näytä lisää


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

179 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

I'd Recommended Them

Upway answered pre-purchase questions relatively quickly.
Delivery through Federal Express was terrible bc their updates on status were virtually non existent.
Upway technical support for set up was helpful and generally very good. I did ask one question about operation, however, that I later had to research Giant bike resources for the complete answer.

31. tammikuuta 2026
Upway-logo

Vastaus yritykseltä Upway

Barry!

Thank you for sharing your experience! We're glad we were able to assist as much as we did.

Of course there is always room for improvements.
Our teams are continually updating their knowledge base, to ensure we can provide as much we support and information as possible to our riders.

We're grateful you decided to shop with us! An agent of our will reach out to see if there is more we can do for you!

All the best,
Upway.co

Saanut 5/5 tähteä

The folks at Upway know bicycles

The folks at Upway know bicycles! That’s so important given that we’re talking about high dollar investment here. They were supremely helpful and responsive at every step of the way on my purchase of a bike and a sale of a bike. They quickly ironed out details and issues that came up along the way and were friendly and approachable. I really can’t say enough about the team!

2. helmikuuta 2026
Saanut 4/5 tähteä

Great Inventory of gently used bikes

Easy to use search filters that can help you narrow down your perfect bike even for your height. Answers and responds to your questions. Bike comes packed beautifully and easy to put together instructions. Doesn't offer all trade-ins models via their drop down. Overall super satisfied.

2. helmikuuta 2026
Upway-logo

Vastaus yritykseltä Upway

Hey!

Thank you for sharing your experience! We're glad to read that our website tools were helpful.

But, not perfect. So thank you for sharing! We are continually looking to improve our processes and site.

If sellers are unable to locate their bike brand and model on our selling page, riders are welcome to reach out to our team directly at helpdesk@upway.shop. We can work with new sellers on their specific brand.

Our apologies if that process was not clear.

Again, thank you for sharing! We are going to have an agent reach out to you, to see if we can be of further assistance.

All the best,
Upway.co

Saanut 5/5 tähteä

Great Service

Great Service! The new bike is as advertised!
Too bad we couldn't do a trade in on our Bianchi.
No problem, we will sell it on our own.

2. helmikuuta 2026
Saanut 4/5 tähteä

Although the incorrect bike was sent to…great customer service despite some delivery problems

Although the incorrect bike was sent to me twice, all the personnelI dealt with were very courteous.
I received a fantastic bike.

2. helmikuuta 2026
Upway-logo

Vastaus yritykseltä Upway

William,

Thank you for sharing your experience! Our support team was happy to work with you, and glad they were able to sort out the issues that arose despite your earlier experience.

Thank you for working with us on that.

If there is more we can do to assist you, moving forward, we're here to help!

An agent will reach out to you, to check in; see if there is more we can do.

All the best,
Upway.co

Saanut 4/5 tähteä

Honest company

Honest company with good products

21. tammikuuta 2026
Upway-logo

Vastaus yritykseltä Upway

Nathan!

We appreciate your positive feedback regarding our products and our business practices. Thank you for taking the time to share.

Let us know if there is more we can do for you!

You can reach us at helpdesk@upway.shop, if anything comes up for you in the future.

All the best,
Upway.co

Saanut 5/5 tähteä

If you want a good deal on a E-bike, consider Upway.

The bicycle I purchased from Upway was a Velotric Breeze 1. I was considering buying this bike directly from Velotric, but Upway had the same bicycle $550 cheaper. The bike was new and had never been ridden. There were a couple scratches on the bike, but the advertisement on Upway showed the scratches. Upway was honest and very good to deal with. The bike was well packaged and delivered as promised. I would recommend Upway to anyone who is looking for a good deal on a E-bike.

20. tammikuuta 2026
Saanut 5/5 tähteä

Prompt shipping and well packaged to…

Prompt shipping and well packaged to protect the bike. It did take about double the set up time than the 15 minutes stated and it helps to have two people to complete it, otherwise pretty straightforward.

31. tammikuuta 2026
Saanut 4/5 tähteä

Bike was packaged extremely well

Bike was packaged extremely well, but sold as new yet came with old worn pedals. Strange.

31. tammikuuta 2026
Upway-logo

Vastaus yritykseltä Upway

Kevin,

Thank you for leaving a review on your experience! We're really sorry to read that your pedals arrived worn. We are going to look into this for you.

We will have an agent reach out to you to see if we can assist you further.

All the best,
Upway.co

Saanut 5/5 tähteä

The transaction was painless. A manual would have helped.

The transaction was painless. I had the bike delivered to my local bike shop for a build. They were impressed with the way the bike was CAREFULLY packed for transport. Everything was as advertised and great!

Fabulous bike at a really good price.

It would have helped if you had either packaged the owner's manual or given me a URL. I really needed the right manual. The Giant bike website was not easy. It had manuals, and even had the manual for my bike, but it wasn't listed on their manual webpage link. I really had to dig to get the right one.

31. tammikuuta 2026
Saanut 5/5 tähteä

Seamless

The website is easy to use and the information about each ebike is clear and useful. After ordering two bikes, my husband decided he wanted a different one and Upway was happy to help make the switch before the bikes shipped. We love our e-bikes and will recommend and use Upway again in the future

29. tammikuuta 2026
Upway-logo

Vastaus yritykseltä Upway

Thank you, for sharing this! We're happy to know that we were helpful during your buying process.

We're here for you, if anything comes up! Enjoy!

All the best,
Upway.co

Saanut 5/5 tähteä

A Very Happy Customer

I received the bicycle I ordered quickly. It was well packed and in good condition.

I had a question about shipping and Christopher in customer service was very helpful.

28. tammikuuta 2026
Upway-logo

Vastaus yritykseltä Upway

We're happy to hear that you received your bicycle quickly, well-packed, and in good condition. We appreciate your positive feedback and are glad our customer service was helpful with your shipping question.

We're here if you are in need of any assistance! Enjoy!

Best,
Upway.co

Saanut 5/5 tähteä

Awesome

The bike is awesome and a great deal ! Excellent packing job !

25. tammikuuta 2026
Upway-logo

Vastaus yritykseltä Upway

We're happy to hear that you find the bike awesome and a great deal! We appreciate your recognition of the packing job. Thank you!

Saanut 5/5 tähteä

Good service good products

I strongly recommend a very good price. Good service good delivery.

23. tammikuuta 2026
Upway-logo

Vastaus yritykseltä Upway

We're happy to hear that you had a positive experience with our prices, service, and delivery. Thank you for your recommendation!

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