It's early days but I'm pretty happy so far with the refurbished Aventon Abound that I bought from Upway 2 weeks ago -- already put 100 miles on it for school pickup/dropoff. It was easy to assemble o... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Upway kept us informed with shipping information, this was super helpful considering the item was so large. Customer service was available almost immediately on the weekend when we thought we had a di... Näytä lisää
The bike is exactly as described. Great deal on a superb bike. Thank you UpWay for the excellent packing. FedEx certainly didn’t treat the box well but it still arrived in perfect condition. I will ce... Näytä lisää
I had been looking for an Aventon E bike for quite some time but never pulled the trigger due to the cost. I can across Upways site and a d after several days researching reviews and the bike listed... Näytä lisää
4,4
Erinomainen
179 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
The best customer service out there
The best customer service out there! I received a bike with a bent disc. They had me take it to my bike shop of choice to get fixed- needed new brake disc. They refunded me the cost in less the 24 hours. Very simple process. We are going to buy another bike from them for a family member due to the responsiveness and amazing customer service. Highly recommend
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
I had an issue with some freight…
I had an issue with some freight damage. Shon was very helpful in getting it resolved.
26. helmikuuta 2026
seamless and easy transaction
research finding the bike was easy, purchase and delivery went perfectly, bike arrived in good condition without any noticeable issues, assembly was easy
26. helmikuuta 2026
They stuck to everything they said
They stuck to everything they said! it was just as advertised,no hassle would recommend if you're looking to get a good quality used bike!!!!
26. helmikuuta 2026
Love this company
Love this company! It was easy to order, bike arrived fast and customer service was fast to resolve any issues. Highly recommend!
25. helmikuuta 2026
Nice bike. Great experience
The bike looks and rides great. Was exactly like what was shown in the website description. Very happy with the purchase. Shipping was relatively fast. I got the bike within a week. Assembly was pretty straightforward.
25. helmikuuta 2026
Bike was us good condition over all
Bike was us good condition over all. I have some minor blemishes but nothing major. My bike is great and delivery was top service. It arrive in two or 3 days
13. helmikuuta 2026
Quick service
Quick service. Quality packaging. Very good bike prep. Good deal financially.
25. helmikuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
I haven't been paid for my bike after…
I haven't been paid for my bike after mailing it a month or so ago.
13. helmikuuta 2026
Vastaus yritykseltä Upway
William,
Our sincere apologies for this experience. This was not the experience we intended to provide.
Our teams have been notified of this immense delay. We are working to get payment out as soon as possible. We experienced a unique issue with the bike on arrival, which has postponed the entire process.
An agent will reach out directly to ensure that we get this resolved and keep you informed on our progress.
We really appreciate your honesty with your experience. We will do what we can to improve this experience for you.
All the best,
Upway.co
Great team!
25. helmikuuta 2026
I'm very happy with my new insoles
I'm very happy with my new insoles. The fit is good and quality appears to be excellent.
24. helmikuuta 2026
Excellent experience
The bike was exactly as described on the website and the price was excellent! It arrive quickly, was packed very well, and easy to finish the assembly (pedals, handlebar, wheel). My experience with Upway was very satisfying.
24. helmikuuta 2026
Great Experience
The order was filled quickly, and the bike was packed with great care. The bike was exactly as described and I would definitely recommend Upway to anyone looking for a bike.
24. helmikuuta 2026
Raleigh Retro
Great communication. Bike arrived on time and in the condition as described.
10. helmikuuta 2026
The bike was delivered as promised…
The bike was delivered as promised timely and was is great condition. However I ordered a second set of pedals and they were wrong. Due to the $30 restocking fee it wasn’t worth my time to send them back
8. helmikuuta 2026
Fast shipping
Fast shipping, my bike was packed well and communication throughout the process.
20. helmikuuta 2026
Very satisfied customer.
Bike was super well packed and shipped promptly. It arrived as advertised, including all charging devices. Components were adjusted properly and the bike rides fine with no issues.
20. helmikuuta 2026
Upway does not have proper equipment for electric bicycles.
The bicycle arrived broken. It was not properly checked. It could not be charged. Upway does not own the proper equipment to check batteries and bicycle performance. They were trying to use a connection with a cell phone. They don’t have the proper equipment. Upway refused to pay to have the bike fixed. I had to return the bike. I took the bike to a bike shop. They confirmed that Upway had not checked it correctly. Then I had to spend a lot of time repacking it and sending it back. Upway gave me difficulty getting my money back as well. Not a good experience at all. I do not recommend this company. Go to a bike shop.
19. helmikuuta 2026
Vastaus yritykseltä Upway
David and Liz,
We sincerely apologize for the experience you had with us. We recognize that errors were made on our behalf, which led to the opposite experience we aim to offer our riders.
We appreciate you sharing this experience. It's regrettable the bike's condition wasn't properly assessed, and you faced difficulties with the return and refund.
We'll investigate these issues to improve our processes.
Upway.co
Excellent Customer Service
Excellent Customer Service. The bike came on time, and the delivery was seamless. Would order from them again!
19. helmikuuta 2026
Customer service was excellent- There…
Customer service was excellent- There was some problem with shipping label in transit. I called Upway to discuss they asured me if there was any problem it would be taken care of... Received quality product as described-Packaged very well
6. helmikuuta 2026
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.