Very slow delivery, ordered 25/10 and only delivered 9/11 (11 business days) know product's are good as ordered previously, no puddles on floor, trousers do get wet so not as amazing as advertised but... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
UpAiry’s customer service with Christine was fantastic. She was immediately available to help with my orders. They take mom feedback seriously. The company truly cares about their customers satisfacti... Näytä lisää
When placing my order the auto address finder made a mistake and added a bit to my address that shouldn’t be there. I email the brand straight away and got a reply promptly saying that this mistake h... Näytä lisää
I recently ordered some UpAiry training paints for my son, but when they arrived, they were too small for him. I contacted UpAiry's customer service and they were extremely helpful in resolving this i... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We help parents succeed at potty training by making it easier and less stressful for both parent and child. Our proven approach gets little ones out of diapers faster, saving families time, money, and frustration while giving them the confidence to move forward. We understand the challenges of potty training, which is why thousands of parents trust us to help their children reach this important milestone.
Yhteystiedot
Yhdysvallat
- hello@upairy.com
- upairy.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 18 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The product seems ok at the moment…
The product seems ok at the moment although on a number of occasions my child has wet straight through and the underwear has leaked almost immediately. I do have an issue with the company as a whole though as they made the ordering process intentionally difficult and in my order ended up a subscription for gummies that was difficult to cancel. I only realised the following month when they took money from my account for a refill.
Easy to order and shipping was quick
Easy to order and shipping was quick, and delivered in less then a week for me. Got these for my twin grandbabies. Would recommend.
Quick delivery and quality product.
Parece que as fraldas deixam passar um…
Parece que as fraldas deixam passar um pouco de urina para fora, é natural que se molhem dentro, mas tinha ideia que por fora ficariam mais secas. Seria melhor usar uma proteção plástica extra por fora?!
Awesome Customer Service!
I ordered UpAiry for my daughter, and when the product came in (although her weight fell within the size chart, they were too small/very tight). You really should size up. But I contacted UpAiry Customer Care Team and Xaida sent out replacements at no additional cost to me. Fantastic! Can't express how grateful I am. Thank you :)
I got these yesterday & was so excited…
I got these yesterday & was so excited but got really disappointed this morning. My toddler got so wet and all his trousers were soaked in urine . It's not waterproof! I regret buying 🤦🤦
Product came quickly and as described
Product came quickly and as described! They are so cute, and I can’t wait for my daughter to use them!
i really liked the underwear sadly my…
i really liked the underwear sadly my daughter thighs were too big for her actual size but uphairy quickly answered my concerns and helped me with a new order. thanks you so much upairy
Shipping was fast
Shipping was fast! Product is amazing & soft, just bought the wrong size unfortunately.
Tricked into subscription
Like so many others even after reading all the fine print I missed something and they started sending me a children's supplement for $40 a month! It's impossible to talk to a human so even if I wanted to order more underwear I can't because I haven't received a refund for these gummies nor have I received confirmation that IF I do order more underwear I won't be tricked into another subscription. Save yourself the time and money and just let your child go without bottoms on and then rush them to the potty when they start to urinate.
Great customer service
Great customer service! I reached out needing help with sizing issues after receiving my initial order and customer service promptly assisted me with an exchange. They truly want a happy customer and it shows. Thank you!!
Sneaky subscription
I ordered these training underpants for my 2.5 yr old daughter. It advertised free kids tummy gummies. I didn’t want them but they were free with the order and there was no way to remove them from the order. The other day I get an email saying order placed and I was charged for gummies. They snuck in a subscription where you get a free bottle of gummies then they charge you in a month for another bottle. I was so mad. I’ve contacted them but I know nothing will happen. The underpants themselves are okay, nothing special. I find the sizes to be too small as well. They were very tight on my daughter and she was in the biggest size. Anyway, this is just to give a warning when purchasing from this company.
Clarification of Products & Services Listed
There Was some confusion regarding the difference between their solid color (sold from a subsidiary, not upairy directly), and print underwear (the actual upairy brand). They quickly settled the issue, and offered a reasonable solution.
SCAM SCAM
SCAM SCAM. worst product in the world. Total scam they sign you up without you knowing to monthly subscription. comes from China and quality is bellow par and over priced. AVOID
Shipping was fast
Shipping was fast, materials are great!! Impressed with the great price.
Do not buy from this company
Do not buy from this company. Their idea of the underwear not leaking is false. Any type of an accident soaks straight through the underwear. Might as well wear regular underwear if you buy these. Many of the ads are fake that that you see online. The showing of rinsing out the inside of the underwear and the outside still being dry is 1000% false. Find a better company that has their products made in the USA and completely bypass this company.
Very disappointed
Very disappointed! They advertised like these underwear were going to be accident proof and was a perfect middle between normal underwear and diapers. False. My son pissed right through them! And the delivery took longer than it should’ve. Don’t trust ads on the internet 🙄
The potty pants did not fit my son so I…
The potty pants did not fit my son so I was able to get in touch with them and they were able to send my son the correct size in the correct patterns that we ordered. The customer service was beyond helpful and we are very grateful for up airy
Terrible experience using the training…
Terrible experience using the training pants but also with the company.
Pants completely soak through if child has an accident. May as well wear normal underwear.
Was signed up to a subscription scam for probiotics - kids won’t even eat them. It’s in the fine fine print - very deceiving that I was given a free bottle and in the terms and agreement your agreeing to sign up for a prescription. All I wanted was nappies, not the probiotics.
Terrible pants. Terrible company. Don’t order from them.
Waited five days for these to come I…
Waited five days for these to come I paid $38 for five pairs and was supposed to get a free potty training book which I think is the most helpful and the main thing of ordering these potty pants to help my child train better only to open my shipment and only find the underwear and I was also supposed to get the free gummies and those wasn’t included in it either very very disappointing I won’t be getting these again
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