UME Travel Arvostelua 

Montchai arrived on time, gave lots of local history and tips. Chai the driver

Monchai was AMAZING!!!! His knowledge of all of the historical and current areas of Bangkok was truly impressive!! This Girls’ trip was WELL worth the price and is one that will remain a joy in my heart always. I will be using UME Travel when I bring my family back to enjoy the beauty of Thailand and the beautiful people!!

Eva was amazing with planning our China vacation. She put together our custom itinerary which involved several cities with several guides and drivers. We were never left stranded. Our guides did all our translating and were very nice and knowledgeable and the drivers were all very safe. Thank you for planning such an awesome and unforgettable trip for us.

UME made my husband's and my dream honeymoon a reality. From the ease of choosing the best tour for us, making adjustments based on what we wanted, and working with in our budget. The corridnator Dan Li, and their team of tour guides Karen, Leo,Krystal, and Bianco were so kind and knowledgeable about all aspects of our trip. Everyone was so nice and thoughtful, the private personal drivers were amazing as well. We are truly so thankful to have gotten to experience so much of Japan with the amazing team at UME.

Booked a tour for 7 to Shanghai, Suzhou & Hangzhou for a week with Ume Travel. Eva Wang has been very helpful in the whole planning process and have tried to accommodate with the various requests along the way. We were assigned mini bus throughout the trip and it fits us comfortably with the luggages.
Had 2 guides covering different parts of the trip, Wayne & Maggie, they are generally knowledgeable.

Would be better if the guide could be more attentive towards the elderly in the group during the Hangzhou trip as there were quite a fair bit of walking.
Also the tour ends by evening, and we realise some of the spots would have been nicer to visit at night. Will definitely consider that for my next trip.

Tanni made our girls trip to Bangkok absolutely incredible. Always professional and on time, she was an amazing tour guide around the temples. They provided cold waters and towels between the stops, too. She even let us adjust our itinerary to add another stop because it was on the way back to the city. I've never used a travel agency before and Ume absolutely exceeded all my expectations. 100% recommend.

Carrie Tang made all the difference from start to finish. Our 14-day trip to Japan was truly wonderful and unforgettable, thanks to Carrie and the amazing team of guides and drivers who accompanied us on this adventure. From the very first moment we contacted Carrie, she guided us, made suggestions, offered recommendations, and listened to our ideas until we had the perfect, customized itinerary. Japan is a wonderful country with a rich, ancient culture; its people are extraordinary, and the orderliness, landscapes, architecture, and fabulous cuisine... we experienced and enjoyed all of this to the fullest thanks to the dedication with which Carrie helped us plan every detail. This was further enhanced by the exceptional professionalism and knowledge of the guides and drivers who accompanied us in each city and destination. For all these reasons, we highly recommend UME Travel and, in particular, Carrie, for her dedication and outstanding professionalism. She was always available 24/7 and always responded to our messages immediately, no matter the time of day or night. To UME Travel and specially to Carrie thank you so much for our wonderful experience!!!!!

Lucy & Isaac, Miami, FL

Wanted to visit Japan for the first time with my grandmother for her birthday. We never used a tour agency before either.

I thought initially I would just wing it for Japan, but my grandmother insisted on using a guide and she was right. I overestimated Japan's accommodation for English speakers, I would have been very lost without the tour agency.

It was a wonderful experience! Lan Liu was our travel agent and was very accommodating, patient, and hard working in adjusting the itinerary and bookings to our specifications. I had issues with my bank during the process and she was very patient as we resolved it.

During the trip itself, our english speaking guides Kyrstal (Kyoto-Okasa) and Bianco (Tokyo) were very friendly and informative. They accommodated sudden changes we wanted to make during the trip, such as visiting a place longer or exploring a side path, or climbing all the way to Mount Inari haha. They helped us with ordering food and purchasing souvenirs and recommended good places.

All drivers were on time, train tickets were purchased for us in advance, and the drivers even helped us navigate the confusing, massive trains stations, guiding us to our terminals.

Highly recommend UME Travel!

Our recent trip to Japan was absolutely incredible! From start to finish, the experience was seamless, well-organized, and truly unforgettable. Ivan from the trips company went above and beyond — his professionalism, communication, and attention to detail made the entire journey effortless and enjoyable. He ensured that every part of our itinerary was perfectly executed, and his genuine care made us feel valued and taken care of throughout the trip.

The local tour guides were amazing — knowledgeable, friendly, and passionate about sharing Japan’s rich culture and history. They made every site come alive with fascinating insights and personal touches.

The hotels were great — comfortable, clean, and conveniently located, offering a perfect balance of modern amenities and authentic Japanese hospitality.

Every moment of this trip exceeded our expectations. We can’t thank Ivan and the entire team enough for making this such a memorable experience. Highly recommend them to anyone planning to explore Japan — you’ll be in the best hands! 🇯🇵✨

I had a beautiful trip to Japan with 4 of my friends, and it was an experience we are not going to forget! We learned about Japan’s culture, politics and religion. The food was different from Canada, we enjoyed it a lot.
The hotels were nice and the transportation between cities was comfortable. Carrie, our travel agent, was great. Communication was smooth and everything was well organized. Vivan and Yukiko were very nice and helpful. I would recommend the trip to any one!

Eva from UME Travel was kind and professional. She was attention to detail and patience with all my information requests and adjustments until we developed my perfect customized itinerary. She took away any travel apprehensive I had prior to booked. I appreciated her check to ensure everything was as anticipated. Thanks so much for all attention Eva :)

Everything on our trip to Japan was outstanding thanks to Carrie Tang and her team in Japan. Everything went well, the hotels were outstanding and the food delicious. I would recommend Uma travel to everybody.

Carrie Tang was our( husbund and I) contact/organizer of our trip to Japan, with excellent results. The trips to the places we went , were very well organized, accompanied by knolodge and pleasant guides, and driven by skilled and careful driver.

It was great, the hotels, the drivers, everything arranged perfectly, so you won't have any hustle. About the guides they were great, Mon Chai (guide) in Bangkok took us to every place and explained us thoroughly everything about the temples and palaces we visited, really nice attitude.

Mon chai is the best tourist guide. He explained everything perfectly and took us for really great food. I would definetly come back again

Ma’am was a great tour guide and very knowledgeable on Thailand culture. And our driver Jay was also very nice and accommodating. Would definitely use them again

Eva Wang and UME put together a perfectly tailored schedule for me in Beijing. My tour guide Nina was knowledgeable and spoke perfect English, and she was so flexible with my requests. I will definite use them for all my future China travel. ⭐️⭐️⭐️⭐️⭐️

Since it was our first trip to Japan, we wanted to use a travel company that would take care of all the logistics for us so we would have a stress free vacation. Steven was amazing, he patiently responded to our questions, and took care of everything from a custom made itenary just for our family, the transportation logistics and an English speaking guide. The accomodations were great with good breakfast options. Highly recommend!

My trip to Japan with my small group was fantastic, very well organized from start to finish, our travel agent Carrie stayed with us along the trip making sure we are in comfort and we are nit missing anything , thank you so much for an excellent job

Amber ensured our memorable family trip to Japan was seamless in every way. She was very responsive, organized and a pleasure to work with. Our guides were lovely and well informed and the drivers were consistently on time.