Après demande de remboursement des sommes supplémentaires prélevées, je viens de voir qu'elles vont m'être remboursées. Bonne réactivité, en 3 jours j'obtiens le remboursement. Je poursuis les cours e... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Eddit: J’ai été contacté par le service client de l’application et j’ai été remboursé. Je suis satisfaite de cette restitution mais je suis quand meme déçu du fonctionnement de cette application.... Näytä lisää
Yritys on vastannut
Très désagréable. En effet j’ai juste voulu avoir des informations, j’ai répondu, je me suis retrouvé avec une commande forcée en plus je n’y comprends absolument rien vraiment, c’est déplorable que l... Näytä lisää
The team is absolutely marvelous, im not great with apps and sunscriptions They helped me get set up and an opertunity to learn how it all works. They truly are dedicated to helping people get over... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Ultiself
Yrityksen kirjoittama
Ultiself is a user friendly, actionable app that uses a science backed approach to create your optimal routine & build the best you.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
Yhteystiedot
Yhdysvallat
- vipsupport@ultiself.com
- ultiself.com
2,8
Keskitasoinen
986 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Utiself promoted itself on Social Media… it's a SCAM
Utiself promoted itself on Social Media as an app to reduce alcohol intake.. however when registering it seemed that it is about a million things, but not only the alcohol app it was selling itself to be. On top, I registered for a trialfor 4weeks for a bit less than 19 USD but was invoiced not only for that but also for 57 USD, to which I had never agreed. This looks like a big scam
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Dear Customer,
We’re sorry for the frustration this situation has caused and appreciate you sharing your experience with us. Please note that any purchase can only be completed after user confirmation - otherwise it cannot go through. From what you described, the charge is likely related to an additional course purchase.
To resolve this as quickly as possible, we’ve already requested some extra details via Trustpilot. You can also reach out to us at vipsupport@ultiself.com - our team will review your account and help find the right solution.
Thank you!
I signed up for the free trial and…
I signed up for the free trial and downloaded the Ultiself app, but due to life happening I didn't use it and forgot to cancel my subscription. I contacted Ultiself and was very impressed with the speed of their response. Nick was super helpful and efficient, and sorted out my query straight away. I am now a very satisfied customer enjoying my journey with Ultiself. The app is super user friendly and I would recommend anyone give it a go!
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you so much for your kind review! We’re really glad to hear that everything was resolved quickly and that you’re now enjoying your journey with Ultiself.
Nick will be especially happy to know that his help made a difference. We truly appreciate your recommendation and your support!
Try this app for getting organised
I downloaded this as a trial to try and help with my organisation and productivity. As a woman with ADHD I find it difficult to say on task, but I found this very helpful to stay focussed. Customer service has been excellent and I would highly recommend.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you so much for your thoughtful review! We’re really glad to hear that Ultiself is helping you stay organized and focused.
It means a lot to know the app is supporting you, especially with staying on task - that’s exactly what we aim for. We’re also happy to hear you had a great experience with our support.
We truly appreciate your recommendation and your support!
Nick was very helpful in resolving my…
Nick was very helpful in resolving my in issues with my Ultiself subscription; the customer service was great. Thanks so much.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for your kind review! We’re really glad to hear that Nick was able to help resolve your subscription issues.
It’s great to know you had a positive experience with our customer service. We truly appreciate your support - thank you for being with Ultiself!
Great customer service
I was a bit skepticall with my suscription here, as I'm usually a bad, unconstant user and end up paying without using. Eventually, this was the case but I then got a great attention from their customer service (thanks Nick) who helped me pause the suscription immediatlely and offered me other more convenient solutions. It is always positive to feel there is common sense behind the scenes and you are honestly attended. Thanks.
12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you so much for your thoughtful review! We’re really glad to hear that you had a positive experience with our support.
Nick will be especially happy to know that his help made a difference and that you felt genuinely understood and supported. Providing fair and thoughtful solutions is very important to us.
We truly appreciate your feedback and your trust - thank you for being with Ultiself!
I am getting a huge amount out of the…
I am getting a huge amount out of the programmes. I have quit alcohol, I have upgraded my identity and now I am building a powerful business from the inside out because the programmes teach me how to operate from peak performance. I recommend all of them - especially the ones that your intuition guides you to.
12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you so much for sharing this - it’s incredibly inspiring to hear.
We’re really glad that Ultiself is helping you make such powerful changes, from quitting alcohol to building your business and operating at a higher level. That’s exactly the kind of transformation we aim to support.
Your journey and mindset are amazing - we truly appreciate your recommendation and your support!
Great App thanks to Emma
Great customer service support. I had an issue after downloading the premium version of the app. However Emma from Ultiself resolved my issue quickly and efficiently. She went above and beyond my expectations and I consider her to be a the best customer service assistant I have ever dealt with.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you so much for your amazing review! We’re really happy to hear that you had such a positive experience with our support.
Emma will be especially glad to know that her help exceeded your expectations - she truly cares about providing the best possible assistance.
We truly appreciate your kind words and your support - thank you for being part of the Ultiself community!
Very disappointing experience
Very disappointing experience. I was initially charged $9 USD, and later I was charged $49.93 USD through PayPal without my clear consent or authorization. I had specifically checked on my phone to make sure I was not enrolled in any future charges or automatic renewals, so seeing this payment go through was extremely upsetting.
What makes this even worse is that I have asked for a refund multiple times, and instead of resolving the issue, I’ve been given the runaround. This feels misleading and unfair.
I work hard for my money, and I should not have to pay for a subscription or renewal I never knowingly agreed to. Based on my experience, I would strongly advise others to be very careful before purchasing anything from this company.
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Dear Customer,
We sincerely apologize for the inconvenience this situation may have caused and truly appreciate you taking the time to share your experience.
Our team has already reached out to you via email with detailed information regarding your refund and subscription cancellation.
If you have any remaining questions, please don’t hesitate to contact us at vipsupport@ultiself.com - we will prioritize your request and make sure your case is handled properly.
Awful app and horrible experience
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
DearCustomer, thank you for sharing your feedback. We’re sorry to hear that you had this impression.
We sincerely want to resolve this situation and clarify what exactly caused these feelings. We have already sent you an email with an additional request to help resolve this faster. Please check your inbox.
If you have any further questions, please contact us at vipsupport@ultiself.com
- we’ll be happy to help.
Routine rEMINDER
I believe this app will be very helpful in keeping me on track with my daily routines. I have not fully utilized it currently. Nick was very knowledgeable and helpful in my decision to continue to use the app.
Thanks Nick!
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for your wonderful review! We’re glad you’re finding the app helpful and that our team could support you. We truly appreciate your trust. Wishing you great consistency and success with your routines!
. Kommunikation sehr gut
Ultiself ist sehr kreativ und hat bei einem Problem, dass ich hatte, eine Lösung gefunden die für beide zu einer WinWin Situation geführt hat
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr, dass Sie mit der Kommunikation zufrieden sind und wir gemeinsam eine kreative Lösung finden konnten, die für beide Seiten eine Win-Win-Situation geschaffen hat. Wir schätzen Ihr Vertrauen sehr und wünschen Ihnen weiterhin viel Erfolg!
Ultiscam
Used for a fee days and found to be non-helpful. Looked to cancel and there was no active subscription showing. Deleted and never done anything, looking through my credit card charges and have noticed 4 separate billings. An absolute scam of a company utilizing loopholes to scam people oig of money.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Dear Customer, We’re sorry to hear about your experience. To help resolve this as quickly as possible, we’ve requested additional details via Trustpilot. You can also contact us directly at vipsupport@ultiself.com, so we can review your account and ensure a proper resolution.
Thank you!
Worth buying!
Im still learning my way around the app but love all it offers, especially the daily courses and check in.
I still have much to learn but its been better for me than counciling and Im able to access it 24/7!
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you so much for your kind and thoughtful review! We’re really glad to hear that you’re enjoying the app and finding value in the daily courses and check-ins.
It’s especially meaningful to know that Ultiself is supporting you in a way that feels accessible and helpful anytime you need it. We truly appreciate your feedback and your support — thank you for being part of the Ultiself community!
Vastaus yritykseltä Ultiself
Thank you for your review! We’re really glad to hear that you find the app simple, precise, and easy to use.
We truly appreciate your support!
TQualioty customer Service
The communication from cusytomer service was expedient and reolve my concerns down to the last point
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for your review! We’re really glad to hear that our customer service was quick and able to resolve all your concerns thoroughly.
Providing clear and efficient support is very important to us — we truly appreciate your feedback!
Great
Emma was so helpful when I had a question on the app. Very friendly and efficient
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for your kind review! We’re really glad to hear that you had a great experience with our support.
Emma will be especially happy to know that her friendly and efficient help made a difference. We truly appreciate your feedback!
I looove this app!!
I looove this app!!! It helps me track easily my progression on my way to a better health while learning plenty useful stuff with the vip courses. Also a great costumer service. Thanks Nick !!! I recommend to all ❤️
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you so much for your amazing review! We’re really happy to hear that you’re enjoying the app and that it’s helping you track your progress toward better health.
It’s great to know you’re also finding value in the VIP courses and had a positive experience with our support. Nick will be especially glad to hear your kind words!
We truly appreciate your recommendation and your support — thank you for being part of the Ultiself community!
Automatically charged me even though not subscribed
It did not work to help me stop vaping. Moreover, although I checked my Active subscriptions on my PayPal app and I was NOT subscribed for a renewal the following month, the app still charged me!! I am in the process of requesting this gets refunded and will update here.
UPDATE
A representative did reach out to me and issue me a refund for the renewal charge. Thank you.
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Dear Customer,
We apologize for the inconvenience this situation has caused and thank you for sharing your experience.
Our team has already reached out to you by email with full details about your refund and cancellation.
If you have any additional questions, please contact us at vipsupport@ultiself.com
— we will prioritize your case and make sure it is resolved properly. Thank you!
Excellent Support
Company is doing well with being responsive to inquiries and questions. They work very hard to ensure you’re satisfied with their app and solicit feedback. I use lots of apps and responsiveness is absent with most. This company stands out with customer service and care about their users experience. Nick was the person I dealt with and I was very pleased with both the responsiveness and resolution.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you so much for your thoughtful and detailed review! We’re truly glad to hear that our responsiveness and dedication to user satisfaction stood out to you.
It means a lot to know that you felt supported and that your experience with our team was smooth and effective. Nick will be especially happy to hear that his help made such a positive impression.
We really appreciate your feedback and your support — thank you for being part of the Ultiself community!
sono dei truffatori
sono dei truffatori! ho comprato una settimana di prova e mi hanno addebitato 57 euro
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Gentile Cliente,
Ci scusiamo sinceramente per il disagio causato da questa situazione e la ringraziamo per aver condiviso la sua esperienza.
Dopo aver verificato attentamente i dettagli, sembra che sia stato acquistato un abbonamento aggiuntivo a un corso, il che ha comportato un ulteriore addebito. La preghiamo di notare che ogni acquisto richiede la conferma da parte dell’utente — in caso contrario, non può essere completato.
In ogni caso, il nostro team l’ha già contattata via email con informazioni dettagliate riguardo al rimborso e alla cancellazione.
Se ha ulteriori domande, non esiti a contattarci all’indirizzo vipsupport@ultiself.com — daremo priorità al suo caso e ci assicureremo che venga risolto correttamente.
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Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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