Ukio Arvostelua 747

I had a positive experience with this agency. The property search was smooth and convenient, and the WhatsApp communication with the agent made everything efficient and easy to manage (as there were always clarification and ongoing questions). My agent, Mel, was particularly helpful — quick with answers, proactive with alternatives, and genuinely focused on making the process feel bespoke.
The check-in procedure was clear and worked perfectly on the day (no agent, all remote and straightforward). Several issues and follow-up items that I had after check-in were handled efficiently, and everything was resolved quickly. The selection of flats was strong, and having now explored Lisbon properly, I can say the flat I chose is exactly the area and style I was hoping for.
The apartments are thoughtfully designed for comfortable everyday living. The furnishings are not high-end luxury, but they are well chosen, visually pleasant and very practical. Overall, the service, responsiveness and quality of the accommodation made the entire experience great. I would happily recommend this agency.

Our boiler stopped working on a Saturday and Ukio was very responsive and set up a tech to come out and resolve the problem on the same day! They stayed in constant communication throughout and made sure that the problem was resolved. Very pleased with the experience!

Appartement loué immédiatement :) concept innovant Une équipe à l'écoute et un service pro!
Merci à Frederic pour sa disponibilité

Son Confiables

Je recommande vivement Ukio pour un séjour à Paris. L’appartement était spacieux, magnifiquement décoré et idéalement situé. L’équipe du service client a été disponible et réactive chaque fois que j’ai eu besoin d’aide. En résumé, une excellente expérience du début à la fin.

Riccardo did an excellent job giving all the answers to our questions. Perfect service.

Very smooth booking process.

Un opérateur que nous accompagnons depuis 2 ans avec près d une quinzaine d appartements,

Partenaire solide et sérieux, avec un goût prononcé pour la décoration
des loyers assurés et une communication bien au dessus de la moyenne

Nous avons confié 2 appartements situés à Paris à la location à la société UKIO. Leur rénovation et décoration ont été effectuées sans heurt sous leur responsabilité. Aujourd'hui la location se fait via UKIO, contrat longue durée, les paiements arrivent en début de mois. Les entrées et sorties sont effectuées par UKIO en toute tranquillité pour nous.
Notre interlocuteur UKIO a toujours répondu à nos sollicitations, notre apprécions la relation de confiance établi entre nous.

Une expérience professionnelle et efficace ! Un travail soigné et sérieux!

Alex Crespo was amazing!

Beautiful and super comfortable apartment, strategic position and perfect service.

Cela fait 18 mois que j'utilise les services d'Ukio. Je suis très content. Je n'ai plus de demandes impromptus de locataires... et quand Ukio a besoin de quelque chose c'est très pro.

Great and useful company. Happy to see how they're expanding around Europe

Alejandro siempre estuvo accesible durante todo el proceso. Nos brindó toda la información que le solicitamos y nos ayudó a obtener el mejor precio para la propiedad. Fue una experiencia bien agradable. Excelente servicio. Gracias!

The apartment itself is great — clean, fully furnished, warm, and very comfortable. I liked the location and the fact that cleaning is included once a month. It’s on the third floor, and there’s an elevator, which is convenient since we have a stroller. However, the elevator call button doesn’t work on our floor, so we can’t call it from there. I reported this issue, but unfortunately, my message was ignored.

The only real downside was the maintenance process. Twice during our stay we were asked to stay in so workers could come for repairs — once they even arrived during our baby’s nap time despite my warning, and another time they didn’t show up at all. I really think the company should schedule maintenance between guest stays, even if it means a short gap between bookings. It would make the whole experience much smoother and more pleasant.

Overall, I’d still recommend Ukio apartments — they offer good value and comfort — but I hope the service and communication with guests become a bit more organized.

Muy recomendable un chico con experiencia y súper amable sin duda seguir manteniéndolo gran trabajador

Nuria was great, pacient and found us a perfect apartment. Thanks!!

Excelente todo con Ukio. Gracias Guillermo por toda la información durante el proceso. La comunicación desde un comienzo fue clara. Nos ayudaron a alquilar un apartamento en Madrid. Todo muy profesional!

I have had a great experience with Ukio staying in properties in Europe. The process was very well coordinated, including support. On one occasion I locked myself out and I promptly received help and guidance on how to locate the Ukio support team and borrow a spare set of keys. I have reached out to Alfred for support several times.