I ordered two XL shirts. Unfortunately, the collars were entirely too large. They provide Bust, Length, and Sleeve measurements on their website, but not collar measurements. Their shirts mea... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Whilst I am yet to receive the item , I am certain I will be very satisfied, in the event I need to exchange for a different size I am confident that this will be a trouble free , easy proceeds . I h... Näytä lisää
Awful company. Ordered a t-shirt early February, was sent a tracking number that doesn’t work, sent an email to customer service and they replied it would take 10-15 days. It’s now been 6 weeks and st... Näytä lisää
Yritys on vastannut
Don't touch this company with a barge pole!!! 3 rugby shirts ordered. 19 days later they arrived from China. This company do everything they can to portray themselves as British. THEY ARE NOT!! Prod... Näytä lisää
Yritys on vastannut
2,3
Välttävä
20 arvostelua
On vastannut 93 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
What a poor print
What a poor print. I didn‘t wear it once. 😔
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@ukcomfycloths.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
COLLARS ARE TOO LARGE
I ordered two XL shirts. Unfortunately, the collars were entirely too large.
They provide Bust, Length, and Sleeve measurements on their website, but not collar measurements. Their shirts measure 9” wide x 3” deep in the collar.
Standard XL measurements in the United States are 6.5” wide x 3” deep in the collar.
They returned my money.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@ukcomfycloths.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Good quality garment (and appearance…
Good quality garment (and appearance was as expected...not always a given these days!)
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Stay Away from these!
Awful company. Ordered a t-shirt early February, was sent a tracking number that doesn’t work, sent an email to customer service and they replied it would take 10-15 days. It’s now been 6 weeks and still nothing, they’re not even replying to my emails now. STAY AWAY!
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@ukcomfycloths.com ). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
Don't touch this company with a barge…
Don't touch this company with a barge pole!!!
3 rugby shirts ordered. 19 days later they arrived from China. This company do everything they can to portray themselves as British. THEY ARE NOT!!
Products are made in China, very poor quality and honestly we could have bought better items from the local market. They have no washing instructions, they are all man made fibres (Polyester) with no CE labelling for fire warning etc. Awful doesn't cover it. Just to add insult to injury, the company selling the products are not the company who collect the money!!! This makes it very difficult to make contact or even try to get a refund.
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@ukcomfycloths.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Awful service
I ordered 3 items from this company. On arrival it was obvious the quality was not of a good standard. I immediately made contact by email asking for instructions on how and where I could return items and get a refund.
I have since sent more emails but have not heard anything from the company. The return period is apparently 14 days and at this point, I’m nearly at 14 days. Very disappointing and frustrating that the service is so very poor.
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@ukcomfycloths.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Quality of colours and printing is very…
Quality of colours and printing is very poor, images are blurred and sizing is questionable. I would not recommend this company if you want anything item fit for purpose.
22. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration about the poor printing quality, blurred images, and inaccurate sizing.
Please send your order details to our customer service email address: service@ukcomfycloths.com . Our professional customer service team will provide you with the best solution within 24 hours.
Please give us a chance to make amends; thank you very much.
This is not a UK company
This is not a UK company. It is shipped slowly from China. I ordered 26/1/26 and waited patiently. It arrived today - 11/2/26, so 16 days. The comps/website tries to look like it’s UK based. It is not.
I ordered a ladies Adored/Stone Roses t shirt that cost over £20 with shipping.
It is awful quality.
Shiny and kind of a blurred photocopy/print/scan of the design that looks like it’s lifted from a photograph and enlarged. No definition at all. You can see the stitching on the neck where the edging is attached. The sleeve stitching is awful too. I’ve had better for £2 from Temu.
I gave 2 stars as I have had replies from customer service, though they have yet to reply to the request for a return/refund as it was only a couple of hours ago.
This review is to warn buyers that the website/shop/facebook posts are of genuine garments but the reality is a very poor and terrible quality fake version.
If they were honest and it was priced accordingly, i wouldn’t be writing this review.
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@ukcomfycloths.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
6 Nations long sleeve polo
Ordered Small size 6 Nations long sleeved polo shirt, took 2 weeks to arrive, was at least extra large size 110cm chest measurement, poor quality material, no washing or care instructions, not invoice or paperwork, no return info. Very poor, do not buy from this company, not a British company. 😡🤬
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@ukcomfycloths.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Goods not received no reply from customer service.
Tracking through Shop app says delivered, then on its way. Gone past delivery window stated and not received. Only way to contact them is through automated email address. Hence useless reply.
Phone number not recognised
USA company not UK as name suggests.
Do not use.
Credit card company got involved and Credit was made.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@ukcomfycloths.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Avoid like the plague.
Avoid like the plague.
NOT UK based.
Customer service is automated and will only send generic responses.
Facebook messenger ignored entirely.
Tracking number means NOTHING without knowing who they ‘might’ use for shipment.
Charlatans.
17. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@ukcomfycloths.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
Rast in Peace
In early November, I ordered a T-shirt for Remembrance Day, but I didn't get it until after the 11th November. On receiving it, I checked it out, and the words across the top left should have read " Rest In Peace, but it read Rast In Peace, Not very good. After several emails they said someone would be in touch, they also offered me a £10 refund. This is not what I wanted, and after other emails, no response. We are now on 30/01/2026, and after several emails, once again and promises of help, which are not forthcoming, these lowlifes are not a UK Company as it says on their advertising, but why are the authorities, such as Trading Standards or whoever, not looking out for these Scum and that's putting it mildly.
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@ukcomfycloths.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.
Totally DISHONEST advertising
Adverts covered in Union Jacks, states products are made in Scotland, UK quality etc, etc. They are not!
First problem after ordering, the bill had an additional £10+ added taxes. This was refunded when I told them we do not add taxes onto the price as it is already included.
Placed the order for Christmas on 4th December, in Scotland, for items allegedly made in Scotland, they arrived 5th January having transited all through various American states, US customs etc etc. Very disappointing products, which arrived far too late for Christmas and totally dishonest advertising.
My complaints are getting the party line response of "We operate warehouses across the globe and your order will be dispatched from the one that's closest to you (with full stock available). This ensures faster delivery". Not acceptable.
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@ukcomfycloths.com with your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.
Scam with a capital S
Scam with a capital S !
Don't engage with them ! Spent £38 on two 2 shirts and 7 days later not a word from them ! Bag of Shite !
21. joulukuuta 2025
Oma-aloitteinen arvostelu
AVOID
Hoody doesnt fit and states on website refunds accepted. After contacting them and agreeing on a refund I have yet to recieve the refund nearly 2 weeks on. Multiple emails sent with no reply. Do not purchase. Quality is awful and sizing is way off customer service awful.
Not actually from UK. Item took ages to send so must come from somewhere else!
1. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ukcomfycloths
Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. If you have not yet received your refund, please contact our customer service at service@ukcomfycloths.com. Our dedicated customer service team will provide you with a refund progress update within 24 hours. Please give us a chance to rectify the situation; thank you very much.
Vastaus yritykseltä Ukcomfycloths
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it.
For prompt resolution, please contact our customer service email at service@ukcomfycloths.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Easy to order
Easy to order, good quality garment, perfect size - fit and delivered on time.
13. syyskuuta 2025
Oma-aloitteinen arvostelu
Customer service was excellent
Customer service was excellent, really easy to deal with. Great merchandise for affordable prices. Would highly recommend.
28. syyskuuta 2025
Oma-aloitteinen arvostelu
Whilst I am yet to receive the item
Whilst I am yet to receive the item , I am certain I will be very satisfied, in the event I need to exchange for a different size I am confident that this will be a trouble free , easy proceeds . I have received excellent customer service so far ( I made an error on delibery address which was resolved promptly ) So eagerly awaiting the item ( hooded top ) and have already selected another 2 items to purchase in the next couple days ,
Thank you and I will let you know my impression upon receipt
28. syyskuuta 2025
Oma-aloitteinen arvostelu
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