WORST COMPANY SINCE IT HAS BEEN ACQUIRED FROM YAHOO...AND OTHERS. WAY, WAY, WAY OVERPRICED - AND DID I SAY WAY, WAY OVERPRICED... FOR DOMAIN REGISTRARS. DON'T BUY ANY SERVICES FROM THIS FIRM. WE CA... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I support call that should have taken 5-10 minutes lasted for 30 minutes because I could not understand the broken english language of the support person! Clear, plain unbroken English is what peopl... Näytä lisää
I called for log on issues due to forgetting my password. That was resolved very quickly and since I made the call, I had a slew of other questions I've been meaning to ask relating web-hosting feat... Näytä lisää
I called Turbify Customer Support today because I needed assistance porting over my Biz email to the Airmail platform, wherein you can view ALL of your email addresses via one system. As with each... Näytä lisää
Yrityksen tiedot
- Verkkopalveluyhtiö
- Verkkokauppa-palveluntarjoajat
- Verkkomarkkinointipalvelu
- Maksupalvelu
- Internet-sivujen suunnittelija
Yrityksen kirjoittama
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Yhteystiedot
Yhdysvallat
- 1-833-689-8585
- turbify.com
3,8
Hyvä
685 arvostelua
On vastannut 73 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The person I talked with on the phone…
The person I talked with on the phone was fabulous. Was very helpful and got my issue solved quickly. Thank You.
1. toukokuuta 2026
The representative was very helpful
The representative was very helpful, pleasant, and knowledgeable
1. toukokuuta 2026
Excellent service
1. toukokuuta 2026
Though took time
Though took time, since it was chat could wait and do other stuff. But, query resolved comfortably.
1. toukokuuta 2026
Customer Support is very knowledgeable…
Customer Support is very knowledgeable and professional
1. toukokuuta 2026
Vastaus yritykseltä turbify.com
Thank you for your feedback — we’re glad to hear our customer service representative was helpful. We truly appreciate you taking the time to share this experience.
Consistently Bad
Consistently allows my site to be compromised. Lost 25k last year because of downed site. Not ok. Very expensive for very little. 3 years and ongoing issue.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Billed me after I left the service.
You billed me after I left the service and before the renewal date
28. maaliskuuta 2026
Vastaus yritykseltä turbify.com
We’re sorry for the frustration around being billed after you left the service and before your renewal date, and we understand how concerning unexpected charges can be. This isn’t the experience we want for any customer. We’d like to immediately review your account details, confirm your cancellation and renewal timelines, and correct any billing errors, including issuing a refund if a charge was made in mistake. Please contact us at +1 833-689-8585 with your account information so we can investigate and fix this as quickly as possible.
Your support is very high on a worst…
Your support is very high on a worst tech support list don't worry almost all the "bigger" company's are up there and the people that answer the phone can not actually do anything to help and we as the customer are not allowed to actually talk to someone that 1) understand what our problem actually is. 2) actually can address and fix the problem. I understand that one person should not have the ability to freely just make major changes and adjustments.
With that said the ter 1 and 2 "scrip readers need update to the evolving threats our issues that we are having is rare and over a year ago every one that do know claimed it is not possible now it is a real problem that my new team of people are ahead of.
21. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Dear Andy,
Thank you for the detailed feedback, and we're very sorry that your experience with our support felt like it ranked "very high on a worst tech support list." You're absolutely right that when you're dealing with a serious security issue—like an unauthorized admin accessing your business email—you need to speak with someone who not only understands the evolving nature of the threat but can also take meaningful action to stop it, rather than simply following a script.
Our frontline agent helped secure your account by changing the password and providing safety education, but it's clear you needed a deeper technical investigation and escalation to a senior specialist who could address the rare, persistent issue your new team has identified, and we should have connected you to that level of support immediately when you requested a supervisor. Our supervisor attempted to call you back but couldn't connect, and we then followed up twice more by phone and email without response.
We'd still very much like to re-engage with you, escalate your case to our mail security engineering team, and work through the specific vulnerabilities or access patterns that standard tier-1 and tier-2 procedures didn't catch—please contact us at +1 833-689-8585 or reply to our latest email so we can prioritize this with the right technical experts.
Vastaus yritykseltä turbify.com
Thank you so much for your kind words and for taking the time to leave a review. We’re really glad to hear our customer service representative was excellent, and we’ll be sure to share your feedback with the team.
The representative was…Fantastic
The representative was personable,communicative, and patient. I appreciate the time she spent with me correcting my situation.
Thank You
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that our representative was personable, communicative, and patient, and that she was able to help correct your situation. We truly appreciate you taking the time to let us know.
The woman that helped me was from…
The woman that helped me was from another country and hard to understand, but we got through it and she was very helpful and nice. She was able to help me with my goal
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for sharing your experience with us. We’re glad to hear that, even though it was sometimes hard to understand one another, our representative was very helpful, kind, and able to help you reach your goal. We really appreciate your patience and the time you spent with us, and we’re always here if you need anything else.
customer service person was extremely helpful, understanding and a nice person to deal with…
customer service person was extremely helpful and competed the task of correcting the web hosting change we needed. It also shows that Turbify.com was very cooperative in reducing our service requirement. Thank you all very much
21. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you so much for your thoughtful review. We’re delighted to hear that our customer service representative was extremely helpful and able to complete the web hosting change you needed, and that you found Turbify cooperative in adjusting your service. We truly appreciate your trust and your kind words to the whole team.
termination process
6. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for sharing your feedback and for taking the time to rate your experience with our termination process. We’re sorry to hear it only felt like a 3‑star experience and would really value the chance to learn what we could have done better; if you’re open to it, please reach out to us at +1 833-689-8585 so we can review your case in detail and work on improving this process.
Was looking to transfer over 29 domains-
Was looking to transfer over 29 domain names, 2 websites, email, email marketing, hosting on 2 websites. and all you get are representatives in the Philippines who don 't speak English as a first language. I asked politely if there was U.S. based support and they said perhaps in 7-8 months (if ever at all...). If they can't speak English as a first language, what makes anyone thing they can understand English? I hate to keep asking them to repeat what they said, because they are difficult to understand, but apparently corporate thinks the 10 cents an hour they save must be worth it. I'll take my business elsewhere. I couldn't even find out what 28 domain transfers would cost, they kept sending me back to the website to figure it out for myself, but the information can't be found. Disappointing. Very disappointing.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turbify.com
Thank you for sharing your experience so candidly, and we’re genuinely sorry that your attempt to move 29 domains, 2 websites, email, and marketing services to us felt so disappointing.
We understand how important it is, especially for a complex migration, to have clear, fluent communication and transparent pricing for bulk domain transfers, and it’s clear we did not meet your expectations here.
Your feedback about the difficulty understanding our overseas representatives and not receiving a straightforward answer about the cost to transfer 28+ domains is very concerning, and we’ll be using it to review both our support training and how we present bulk transfer pricing so that customers aren’t sent in circles on the website. While we’re sorry to hear you’ve decided to take your business elsewhere, we appreciate you taking the time to explain what went wrong so we can work on building a more accessible, responsive experience for future customers.
Vastaus yritykseltä turbify.com
Thank you for your feedback — we’re glad to hear everything was successful for you. If you ever need help again, we’re here for you.
Vastaus yritykseltä turbify.com
Thank you for taking the time to share your experience. We’re happy to hear our customer service team was able to help you recover your account quickly, and we appreciate your feedback.
ask and find out
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for your feedback — we’re glad and truly appreciate you taking the time to share the experience.
Refusing to provide me a refund is not…
Refusing to provide me a refund is not fair. I should not be held financially responsible when the business was already closed over a year ago, the owner was evicted, filed bankruptcy, and is now permanently disabled
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
We're very sorry to hear about the difficult circumstances you've experienced with your business closing, bankruptcy, and disability, and we understand how frustrating it must feel to be charged when you're no longer operating.
After reviewing your account, we found that your domain was automatically renewed on April 21, 2026, and unfortunately, our domain renewal policy—consistent with industry standards—states that renewals are non-refundable once processed, which our escalation team confirmed when you first contacted us. We explained this policy to you during our conversation, and with your consent, we canceled your account to prevent any future charges.
We genuinely wish we could make an exception given your personal situation, but we are bound by the terms established at the time of renewal and the limitations set by domain registries. We hope your PayPal dispute process goes smoothly, and if there's anything else we can assist with regarding account closure or domain transfer, please don't hesitate to reach out.
Quick resolution.
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for your feedback — we’re glad to hear your issue was resolved quickly. If you ever need help again, we’re always here for you.
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