WORST COMPANY SINCE IT HAS BEEN ACQUIRED FROM YAHOO...AND OTHERS. WAY, WAY, WAY OVERPRICED - AND DID I SAY WAY, WAY OVERPRICED... FOR DOMAIN REGISTRARS. DON'T BUY ANY SERVICES FROM THIS FIRM. WE CA... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I support call that should have taken 5-10 minutes lasted for 30 minutes because I could not understand the broken english language of the support person! Clear, plain unbroken English is what peopl... Näytä lisää
I called for log on issues due to forgetting my password. That was resolved very quickly and since I made the call, I had a slew of other questions I've been meaning to ask relating web-hosting feat... Näytä lisää
I called Turbify Customer Support today because I needed assistance porting over my Biz email to the Airmail platform, wherein you can view ALL of your email addresses via one system. As with each... Näytä lisää
Yrityksen tiedot
- Verkkopalveluyhtiö
- Verkkokauppa-palveluntarjoajat
- Verkkomarkkinointipalvelu
- Maksupalvelu
- Internet-sivujen suunnittelija
Yrityksen kirjoittama
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Yhteystiedot
Yhdysvallat
- 1-833-689-8585
- turbify.com
3,8
Hyvä
685 arvostelua
On vastannut 73 %: iin saamistaan huonoista arvosteluista
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The support person was helpful in…
The support person was helpful in explaining what I am paying for and what I did or didn't need. Thank you.
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for your feedback. We’re really glad to hear our support person was helpful in explaining your plan and what you do or don’t need, and that you feel clearer about what you’re paying for. We appreciate you taking the time to let us know.
"> Store not functioning
The first person I spoke to NO BUENO. When I called back the service was great.
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for sharing your experience with us. We’re sorry that your first interaction didn’t meet expectations, but we’re glad to know that your second call was handled with great service. We’ll review this internally so we can ensure consistently high‑quality support on every interaction, and we truly appreciate you giving us another chance.
Patience and thorough guidance
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for your feedback. We’re happy to hear you experienced patience and thorough guidance from our team, and we appreciate you taking the time to share this.
overcharge reversed
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for your feedback. We’re glad we could identify the issue and get your overcharge reversed, and we appreciate you giving us the chance to make it right.
The user interfaces are all clunky
The user interfaces are all clunky. And there are too company components that say yahoo or verizon in addition to turbify so it seems apparent that its just a weird mishmash of different systems
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for your honest feedback about our user interfaces and the mixed Turbify / Yahoo / Verizon branding — we understand how this can feel clunky and like a mishmash of different systems. As part of the transition from Verizon/Yahoo Small Business Essentials to Turbify, there are still legacy elements we’re actively working to streamline and rebrand, and input like yours helps us prioritize those improvements so the experience feels cleaner and more unified going forward.
Such amazing customer service
Such amazing customer service. Even called back to tweak something for me. Wow. Really helpful and most appreciated the speedy resolution.
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Wow – thank you for such a wonderful review. We’re thrilled to hear you experienced amazing customer service, including a callback to fine‑tune things, and that the resolution was both helpful and speedy. Your appreciation means a lot to our whole team.
Goodbye Turbify... after 16+ years
I have had this website through yahoo for at least 16+ years and the "server" (now turbify and at least 3 or 4 other names) has changed names, charged more just about every year, and I am NOT happy with the perpetually increasing prices and lack of access to make changes easily. Considering I get very LITTLE traffic/business, I will probably terminate the site before the next billing cycle and find a cheaper more efficient and easier access server that serves my needs a little better, and EASIER.
20. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for being with us for 16+ years and for taking the time to share such detailed and honest feedback. We’re truly sorry that the name changes, recurring price increases, and difficulty making changes to your site have left you feeling frustrated and considering termination — that’s not the experience we want for a long‑time customer like you. We understand how important affordable, easy‑to‑manage hosting is, especially when traffic is low, and we’d really appreciate the chance to review your account, discuss pricing and plan options, and see whether we can find a setup that better matches your current needs before your next billing cycle. If you’re open to it, please contact us at +1 833-689-8585 so we can take a closer look together.
Great job done by the team we have…
Great job done by the team we have called for for company issue it got resolved
22. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for your kind words. We’re glad to hear our team did a great job and was able to resolve the company issue you called about. We really appreciate you taking the time to share your experience with us.
Promises not kept
Promises not kept. Notified of repeated failed SSL issue on April 14. Said the issue would be resolved by backend team in 3-5 days. Website still broken 7 days later. Turbify has not communicated with repeated e-mails reaching out.
15. huhtikuuta 2026
Vastaus yritykseltä turbify.com
We’re very sorry that you feel our promises were not kept, and that your website remained broken longer than the 3–5 days you were originally told.
Your SSL issue turned out to be part of a recurring technical problem on our side, and although our team implemented a fix, the issue unfortunately reappeared and your case stayed in an escalated state longer than expected. We also acknowledge that our communication around the status of this backend work fell short of what you should be able to expect from us, and that repeated outreach from your side did not receive clear, timely updates.
We’re reviewing this case with our Engineering and Support teams to prevent similar delays, and if your site is still not fully secured, we’d like to prioritize your case immediately—please reach out to us at +1 833-689-8585 and reference this review so we can focus on resolving it.
Very helpful
Very helpful, patient, professional associate. It was a pleasure working with someone like that through a difficult technical process.
21. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for your thoughtful feedback. We’re delighted to hear that our associate was very helpful, patient, and professional, and that they could guide you through a difficult technical process in a way that made it a pleasure to work together. We truly appreciate you taking the time to share your experience.
Kludgy and hard to understand foreigner…
Kludgy and hard to understand foreigner CS agent. Repetitive useless solutions that I had already tried 100 times.
21. huhtikuuta 2026
Vastaus yritykseltä turbify.com
We’re sorry that your recent interaction with our support team left you feeling frustrated and that the solutions felt repetitive and unhelpful.
Our records show that you initially had trouble logging in to your Turbify account, and after verifying your account, the agent helped reset your password using an alternative mobile‑verification method when the email reset link was not working properly, so you could successfully log in and update your payment method before the call ended.
While we’re glad the login and billing issues were ultimately resolved, it’s clear from your feedback that our communication style and explanations did not meet your expectations, and we take that seriously. We’re continuously working with our global support teams to improve clarity and avoid repeating steps you have already tried, and we’d appreciate another chance to assist you if anything is still not working as expected.
Two calls can be better than one!
While I have a quite poor first communication that day, I then had a second call with a very expert person who helped me greatly and successfully.
19. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for taking the time to share your experience. We’re sorry your first communication was quite poor, but we’re very glad that on your second call you were able to speak with an experienced team member who could help you greatly and successfully. We appreciate you giving us another chance and are grateful for your feedback.
Your customer service sucks
Your customer service sucks. I’ve called several times for help and still have not gotten my problem resolved! Your website builder is flawed.
21. huhtikuuta 2026
Vastaus yritykseltä turbify.com
We’re sorry that your recent experience left you feeling that our customer service “sucks” and that your website builder issue still isn’t resolved.
You contacted us about images appearing oversized and spacing issues on mobile, and several of our agents reviewed your site, tested both desktop and mobile views, confirmed your account and domain were active, and explained that the behaviour you’re seeing is related to the current section and image settings in the builder, along with our limitations in directly changing your site design from support.
We understand this explanation did not meet your expectations, and we appreciate you sharing that feedback. If you’re open to it, we’d like one more chance to help by walking through specific layout adjustments and, if needed, requesting a review from our Engineering Team so we can improve how the builder handles mobile displays going forward.
Customer service is ALWAYS ultra kind
Customer service is ALWAYS ultra kind, patient, and helpful.
21. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you so much for your lovely feedback. It means a lot to hear that our customer service is always ultra kind, patient, and helpful, and we truly appreciate you taking the time to share this. We’ll make sure your kind words reach the whole team.
The customer service representative
The customer service representative, Teresa, was very patient and was willing to listen to my problem. She tried to resolve the issue and explain thoroughly in detail. Her service was very helpful so that I can rest assured.
21. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you so much for your thoughtful feedback. We’re delighted to hear that Teresa was patient, really listened to your concerns, and explained everything in detail so you could feel reassured. We’ll be sure to share your kind words with her and the team—they’ll be thrilled to know their support was so helpful.
The problem on my site was fixed within…
The problem on my site was fixed within 12 hours after reporting. Super fast friendly manager. I can always count on him to get things done quickly.
21. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for your great feedback. We’re really happy to hear that the problem on your site was fixed within 12 hours and that our manager was friendly, fast, and someone you can always count on to get things done quickly. We truly appreciate you taking the time to share this.
turbify people are great
The people i talked to was very helpful. they got the problem solved very quickly. They were really nice and answered all my questions
21. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for your wonderful feedback. We’re so glad to hear that the people you spoke with were very helpful, solved the problem quickly, and were really nice while answering all of your questions. We truly appreciate you taking the time to share your experience.
Customer support was excellent
Customer support was excellent. He was thoughtful, clear, patient and proffessional. I was extremely impressed, especially in comparison with other organzitions that I have delt with. He should the poster chld of great technical support.
21. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for sharing such an incredible review. We’re thrilled to hear that our support representative was thoughtful, clear, patient, and professional, and that they stood out so positively compared with other organizations you’ve dealt with. Feedback like yours—calling them a “poster child” for great technical support—means a lot to us, and we’ll proudly share your kind words with the team.
Do not recommend!
After 20 years I am switching mail providers. Turbify has totally failed supporting my email. I am in a job search and now cannot send or receive. After five hour long phone conversations I have partial email but not consistent. Only half of my inbox has been retrieved. Furious and stressed! Can only get help from India and have a very difficult time understanding. Time to move to new mail support and move my domain. I have been a longtime user of Yahoo small business mail but recommend to not use there ‘lack’ of service.
21. huhtikuuta 2026
Vastaus yritykseltä turbify.com
Thank you for sharing such detailed feedback, and we’re truly sorry that after 20 years with us, your recent experience with email has been so stressful — especially while you’re in the middle of a job search.
Losing reliable access to send and receive messages and only seeing part of your inbox restored is absolutely not the standard we aim for.
Our records show that our team tried to assist you via chat, helped you log in to your Turbify account and reset your password, and then attempted additional follow‑ups by phone and email, but the sessions ended before we could complete full mailbox recovery, and it’s clear that our support process felt fragmented and hard to understand from your side.
We also hear your concerns about the difficulty understanding our India‑based agents and will use this feedback to keep improving communication clarity and training.
While we’re sorry to hear you’re moving to a new provider, if you’d like any final assistance with domain transfer or exporting your remaining mail data, we’re here to help make that transition as smooth as possible.
unable to renew my Biz email account…
unable to renew my Biz email account due to lack of customer service.... losing Biz credibility as due unable to use Biz email
14. huhtikuuta 2026
Vastaus yritykseltä turbify.com
We’re very sorry to hear how this has affected your business email and credibility, and we understand how critical it is to keep your Biz email active and reliable.
This case was linked to a past‑due invoice, and our team attempted to reach you multiple times by phone (with calls going to voicemail) and then followed up by email, but it’s clear from your feedback that you still weren’t able to complete the renewal or get the help you needed.
We’d really appreciate another chance to look into your account, review the billing and renewal status, and help restore full access to your Biz email as quickly as possible; please contact us at +1 833-689-8585.
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