Paid $273.94 for two cat automatic fountains. Received the items and they are generic cheap products from China that are massively marked up in price to comparable options. Website clearly states th... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Just took 2-3 days for the wife's cat to take to it. We had been using several stainless bowls in different spots in the house, cleaning them and refilling nightly. Her cat, Will Feral is happy, see... Näytä lisää
Unit took a month to ship. Unit arrived unworking. Instructions are incomprehensible. Customer service is non-existent. Have requested a return and full refund. May not receive it. Caveat emptor -- th... Näytä lisää
Stupidly expensive for Temu grade product. Took 2 months to arrive, I tried to cancel the order twice which was given to me as an option due to the delay, both emails were ignored, company just doesn'... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
PureStream is the only cat fountain that never refilters old water. No recirculated saliva. No slimy buildup. Just clean, fresh water every time your cat drinks.
Yhteystiedot
Yhdysvallat
- trypurestream.com
2,2
Välttävä
25 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 11 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Don’t buy water fountain
On May 17, 2026 I purchased the AquaOne PureStream cat fountain while in the USA since I had someone who was going to care for my cats while I was away. I was told it would ship June 1 but it didn’t. I tracked the order and it only showed that I purchased it May 17 but it hasn’t shipped yet as of June 6. I’m disappointed in this company and in FB for allowing the company to advertise their product. Don’t buy it and don’t expect to get the product shipped when they say it will be shipped. I’ll be contacting my credit card company on Monday if not sooner.
17. toukokuuta 2026
Oma-aloitteinen arvostelu
False advertising
I placed an order on May 14 and received multiple emails informing me that my order was on track to be shipped June 1, including an email on May 28 stating, “Your AquaOne is still on track for June 1.” Yesterday, I received an email stating, “Your AquaOne is still on track for June 30.” I have not received any response to my request to cancel the order and receive a refund. There is no other way to contact the company other than an email.
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Purestream is a scam and a fraud
This is a complete fraud. The fountain they are supposedly selling for hundreds of dollars is available on Amazon for $69.99, branded Hapaw
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trypurestream
Hi Andrew,
Thank you for taking the time to share your concerns. We understand why seeing similar-looking products online can raise questions, but Purestream is an original brand that invests heavily in product development, quality control, safety testing, and customer support — areas that are often absent from low-cost lookalike products. Our pricing reflects the materials, engineering standards, warranty coverage, and ongoing support we provide, not simply the physical product itself. If you'd like more information about our design process or product differences, we'd be happy to share it directly. Please reach out to our support team and we'll gladly answer any questions.
— The Purestream Care Team
I have not ordered this because of red flags with the website
I have not ordered or tried this product but having experienced two other scams ordering from companies whose ads followed me around on facebook and elsewhere on the internet, I've learned for some things to look out for. 1) the name of this company's seemingly single product cat fountain changes, as does the company's name. Sometimes it's PureStream AquaOne, sometimes it's PureStream fountain and there were other variations. 2) there is no identifying information on the website of where the company is located and the only point of contact is a single email address 3) return policies are a great place to look if you're wondering about the legitimacy of a company. The other two scam companies in the fine print said that returns had to go - at buyer's expense - to warehouses in China even though the original shipping was within the buyer's country. This company didn't have that stipulation - again, it doesn't have any indication anywhere of its location - but it has all these statements about returning a wide range of products, everything from clothing and make up to perishable goods to hazardous materials such as flammable liquids and gas. Again, this is the return policy stated on a website that offers only one product - a cat fountain. If someone purchases this item and has a positive experience to report, i hope they post it. If the company reads this review and wishes to respond to the concerns stated and be more transparent, great. But in the meantime, buyer beware of the red flags I've mentioned.
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trypurestream
Hi there,
Thank you for your thoughtful feedback. We appreciate that careful research is part of making an informed purchase, and we'd like to address a few points for future readers. The different product names you've seen refer to separate products within the Purestream range, and not to changes in company identity. We also understand concerns about transparency, which is why our support team is available to answer any questions regarding our products, policies, and business operations. If you ever decide to learn more, we'd be happy to speak with you directly and provide any clarification you need.
— The Purestream Care Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.