The clothes are really good quality, but if you have to do a return for multiple items, the real pain starts here. Also, the sizing is quite random depending on the item (an L for knitters is no... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’ve been ordering products from brand Trendsplant for quite some time now (mainly sweatshirts and T-shirts) and I have to say I’m very satisfied. The quality of their products really stands out.... Näytä lisää
I was already familiar with the premium quality of this brand, having previously shopped in person at their store in my city (Granada). Now I've had the chance to experience their excellent customer s... Näytä lisää
Yritys on vastannut
I just would like to note regarding sizes. I think you should extend range of your models to show how fits different sizes on different types/sizes of models. Also concrete measurement of T-shirt, o... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Trendsplant is not just about making good products. We take decisions that are both good for the planet as well for those that live here, putting these interests before our own. IMPACT-DRIVEN CHOICES.
Yhteystiedot
Calle San Francisco 57 , 03001, Alicante, Espanja
- info@trendsplant.com
- trendsplant.com
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good quality clothes, poor logistic
The clothes are really good quality, but if you have to do a return for multiple items, the real pain starts here. Also, the sizing is quite random depending on the item (an L for knitters is not that big, but an L for a sweater is extremely large). I had to return all three of my items and asked for replacement . They sent me an email saying my replacement order was ready, but it would be shipped once they received the return (totally understandable).
Once my return was received (it took two weeks, as they use DHL, which ships first in Germany before dispatching again to Spain), one of the replacement items was missing. I don’t understand why I received an email stating that my replacement order was ready, as the item was definitely not available. I received a refund for this part, and they shipped the rest.
As of today, I have only received 1 out of 2 items, a month and one week after the initial order... No idea why another item is missing.
It’s a good brand with good quality, but only if you order the right size straight away.
Super qualité Pantalon de très bonne qualité
Pantalon de très bonne qualité. Livraison nickel
Trendsplant: a high-quality brand that truly cares about its customers
I’ve been ordering products from brand Trendsplant for quite some time now (mainly sweatshirts and T-shirts) and I have to say I’m very satisfied. The quality of their products really stands out. Compared to other brands in a similar price range, I find Trendsplant’s products to be significantly better in terms of quality.
Another aspect I truly appreciate is their customer service. They are very responsive and always friendly in their communication. On a few occasions, I made mistakes when selecting sizes in my orders, and all I had to do was send them an email. I quickly received a reply confirming that my order had been corrected.
Thuis, I highly recommend Trendsplant: a high-quality brand that truly cares about its customers.
Acquisto pantaloni top e t-shirt di buona fattura.
Ho acquistato un paio di pantaloni ed una t-shirt, pantaloni belli di buona fattura, idem per la maglietta, ho dovuto solo cambiare la taglia perché la L per me era grandina. Mi hanno supportato nel cambio perché dal sito non è stato possibile. Molto disponibile il customer care. Grazie
Best customer service
I was already familiar with the premium quality of this brand, having previously shopped in person at their store in my city (Granada). Now I've had the chance to experience their excellent customer service firsthand as well. I placed an online order and accidentally selected the wrong colour for a shirt — and they exchanged it for me at absolutely no extra cost. Communication via email was smooth and effortless. A solid 10 out of 10. I'll definitely be shopping with them again.

Vastaus yritykseltä Trendsplant
Muy recomendable
Ropa muy buena, bonita y con buenos valores. Todo fue genial, gracias

Vastaus yritykseltä Trendsplant
Trendsplant <3
I really like the style and the fitting. Great colours and very cool fabric.
The customer support is absolutely fantastic. Had an issue with an item and it was resolved with the best service i could ask for. Hope the garment lasts long!
I will definitely order some more products

Vastaus yritykseltä Trendsplant
Wonderful experience with Trendsplant.
Wonderful experience with Trendsplant.
I wasn't that confident at first as i saw the add on Instagram but the shop is great, the quality of the fabric as well and the customer service is even better.
I can only recommend it !

Vastaus yritykseltä Trendsplant
Trendsplant provides high quality…
Trendsplant provides high quality materials and very good customer service. I appreciate the fact that they're aware of the environmental crisis and provide eco responsible and/or recycled products. I'm a regular customer and have been consistently happy about t-shirts, swimwear and training pants, through the years.

Vastaus yritykseltä Trendsplant
Excellent quality
Excellent quality, true to what i saw on the product photos, which is rare!
And just as important, sustainable clothing from a company who aims to help the earth. And not hurt it.

Vastaus yritykseltä Trendsplant
Costumer Service ist perfect
Costumer Service ist perfect, very welcoming, helped fast. The product's quality is mixed though.

Vastaus yritykseltä Trendsplant
Prodotti ottimi e di qualità....ho reso…
Prodotti ottimi e di qualità....ho reso un indumento con alcuni problemi di vettore. Forse il corriere è da rivedere, per il resto ok.

Vastaus yritykseltä Trendsplant
Très belle marque et SAV très réactif…
Très belle marque et SAV très réactif et attentif au besoin. La couleur ne convenait pas, ils ont effectué l'échange sans aucun frais supplémentaires. Vraiment très satisfaite.

Vastaus yritykseltä Trendsplant
Buenos productos, pésima gestión
Me atrajo que son productos hechos en Europa, respetuosos y con conciencia ambiental... sin embargo, el producto que recibí tenía una mancha, no me daban otra solución que devolverlo (no cambiarlo) con lo que pagué un envío 2 veces (en la devolución tambien) y ademas, tardaron más de un mes de devolverme el dinero y, de hecho, una cantidad que no me habían dicho al principio... decepcionado

Vastaus yritykseltä Trendsplant
Return issues
I had an issue with a return. It was not possible to create it from the website. I sent an email and they replied by sending me a transport label. I sent the products back and I received the refund.

Vastaus yritykseltä Trendsplant
Service client inefficace sauf si avis négatif
Colis indiqué comme non livré indéfiniment donc pas de possibilité d’initier un retour, service client inexistant ou inefficace.
1 mois après ce message, la situation a été régularisée. Long mais au final tout est correct.

Vastaus yritykseltä Trendsplant
Great Company!!!
This company not only makes great, sustainable fashion—it also has extremely good customer support. One of my hats arrived slightly damaged, but everything else was in perfect condition. After I sent an email, someone got back to me right away and offered me a perfect solution. I will continue to be loyal to this company—keep up the good work!

Vastaus yritykseltä Trendsplant
Tienda de visita y compra obligada
Tienda de visita y compra obligada, ropa exclusiva y la atención es súper profesional y super amable, sin duda tienda de referencia en Alicante

Vastaus yritykseltä Trendsplant
Seguramente la ropa sea maravillosa…
Seguramente la ropa sea maravillosa pero aún no he podido comprobarlo personalmente. Hice una compra el pasado 28 de noviembre y a día de hoy viernes 12 de noviembre aun no ha llegado.
Aunque la demora es achacable a Zeleris como empresa de reparto, la crítica es a la empresa Trendsplant ya que ellos son los que contratan esta parte de la experiencia con una empresa impresentable que maltrata a sus usuarios (forzados al no haber alternativa). Tienen contratada una empresa con la que solo puede contactarse con un teléfono de pago (llamada de 22 min a 1,5€ el minuto, hagan cuentas) que tampoco soluciona nada, que finalmente contestan por mail diciendo que el paquete va a llegar durante el día de hoy y que no ofrece la posibilidad de resolver incidencias o concertar entrega en un punto de recogida.
Sencillamente no recomiendo comprar en esta empresa mientras el reparto esté en manos de Zeleris.

Vastaus yritykseltä Trendsplant
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