Smyths Toys Superstores Arvostelua 

Great service and very quick delivery

Was able to secure ps 5 with Smyths, I'm very happy with my purchase and quick delivery. Highly recommend my favourite gaming and toy shop 🙂

Bought over 100 euro of toys from website 2 be delivered add said over 20 euro free delivery...i was charged 29.99 bec small todlers slide that is plastic and can fit in boot of car is obviously coming under bulky items i am disgusted with smyths and will never shop there again

I preordered the PS5 last week Wednesday and it was delivered to my house Saturday of the same week. I was absolutely delighted. Also reached out to Customer Support at some stage after as I had a question in regards to the payment which didn't work with the card that I had originally used, and they replied within 48 hours, were super friendly and helpful. Would definitely order again!

Cancelled my Ps5 preorder for no reason.
After asking for me to re submit my details ,which I did.
There is a pending transaction on my account for the price of the console so I must have entered correct details.

Received email saying order canceled
Because I never responded to previous email ,which is incorrect.

Terrible behaviour from smyth's .will completely avoid in future over this .plus I better get money credited back to my account .

They sent me a message saying my payment couldn’t be processed for my ps5 pre order so I’d have to fill in my details once again in the next 24 hours. I did as I was instructed even being 100% sure I did right since the first time, and I received a new message on the day after saying my pre order was cancelled as I didn’t take any action and the best part is that there is a pending transaction from them in my bank account. They don’t have a number to be contacted so I sent them a message on Facebook and they asked for 72 hours to reply back. What a disgusting service, so disrespectful to their customers.

Excellent service all the time. Really lovely friendly staff. Had home delivery of coco melon figures one broke, contacted services through email immediate response was told to just return to local store. Exchanged toy no problem, wish all stores were so efficient 👏👏

Great service, quick delivery and had the items I wanted. I was really happy with my order. Will be ordering again.

Ordered stair gates on a Tuesday afternoon, and they arrived on Wednesday, which was much quicker than expected. Very easy and straightforward process.

They point out there corona restriction and yet they send out toys that have clearly been used and still have Christmas wrappers around them, they didn't even try to hide it. I was the one to tell my son that he won't be able to get the toy he asked for, I was the one who has seen the tears in his eyes, the kids have suffered enough, I will never buy anything from them again as the customer service is a joke, they offered me a 5€ discount this can't be real. Never ever again.

Would definitely recommend for buying toys. Have had no issues either with delivery or click and collect. Good updates on the orders and delivered quickly.

I can't rate Smyths high enough. I've had multiple orders over the past year with zero issues. All items delivered in a timely manner without error.

I was instore twice since November dealing with customer service for a return and another time for a bike purchase. Found the staff very friendly and helpful.

I pre-ordered and paid for a Christmas present for my nephew in October 2020. I received regular emails updating me from Smyths on the arrival of my item.

On the day it was due to be dispatched, 23rd of December, they cancelled my order and said they would give a refund for no given reason.

I emailed them and they replied they could not retrieve a cancelled order but would try and assist me to get another item.

I received an email today to advise me to keep checking the website.

This item is sold out everywhere and I will have a very disappointed child.

Do not recommend this store.

I ordered two games and they were delivered within 24 hours. Exceptional service just two days before Christmas

Variety 10/10
Online organisation 6/10
Quality 8/10
Prices 7/10
Customer service 7/10

Good value, free delivery. This toys are lovely. The ordering process was easy. No complaints.

I order quite abit from smyths and I'm very rarely disappointed, delivery is great ( expected longer delivery waits around christmas!!)
I just wish half the stuff wasnt sold out half the time.

Appalling company-avoid!

Smyths first all sent a parcel i ordered minus an expensive baby monitor. They resent it and the courier left it in a neighbours garage,who was away, by time I got the monitor, a birthday gift, was over 3 weeks late and the parents had bought one!
This is unopened and Smyths refuse to accept it back to give a refund, they don’t accept baby equipment back! It was their fault I wasn't able to gift it! It’s all sealed , exactly how they sent it, absolutely ridiculous!
I’ll be contacting my bank for a chargeback!
Avoid this store, they do not care about keeping loyal customers happy!

Good service recently when I ordered all my daughter's Christmas presents. Very quick delivery. Removed some stress for the next few weeks.