Great price, much cheaper than my renewal price with my previous insurers. You asked me 4 separate times to provide additional info but didn’t state why this info was required even though I asked yo... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’m happy with the insurance, but do find the price a little high. I asked the customer service lady if there was any way to reduce the quote, but couldn’t help, last year the gentleman reduced the p... Näytä lisää
All aspects of purchasing the car insurance were fully covered and e planned. The agent checked that I understood what was being covered or not and asked often if I had questions
Seems very odd insuring a non Toyota or Lexus branded vehicle with Toyota Insurance but the price was very competitive I must say. Hopefully I won't need their services.
Yrityksen tiedot
Yrityksen kirjoittama
With a defaqto 5-star rating, drivers can enjoy one of the most comprehensive levels of cover available. Our insurance extends the Toyota experience to non-Toyota drivers too - for those who value quality and peace of mind. Full details of benefits and exclusions for each product are included in individual policy documents.
Yhteystiedot
7th Floor, 52-56 Leadenhall Street, EC3A 2BJ, London, Yhdistynyt kuningaskunta
- 0333 103 9950
- service@toyotamotorinsurance.co.uk
- toyotainsuranceservices.co.uk
4,6
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Reliable
Reliable. I am happy to be wth Toyota insurance for my car which is also a Toyota.
7. elokuuta 2026
My insurance has been cancelled even I…
My insurance has been cancelled even I provide all the information
25. heinäkuuta 2026
Vastaus yritykseltä Car Insurance by Toyota Insurance Services
Good morning,
Thank you for your review, sorry to hear your policy had been cancelled. This can be for a number of reasons but based on your review it would seem it could have been due to a document request. I have asked a member of the team to reach out to you for additional information to see if we can assist you further.
Kind regards,
Shaun
First of all the quote was reasonable…
First of all the quote was reasonable and justified.That is why I said yes in the first place.
1. elokuuta 2026
Vastaus yritykseltä Car Insurance by Toyota Insurance Services
Good morning,
Thank you for your review, sorry to hear you are unhappy with the service. Based on your review, I am unable to assist further however; I have asked someone to reach out to you to see if we can help you further.
Kind regards,
Shaun
The car that I was buying became…
The car that I was buying became available sooner than expected. I had previously got a quote which had requested a start date for the cover to begin, when I received the car I recovered the quote which I activated at that stage I did not change the start date once this became apparent I asked that the start date would be active on the date that I received the car. I was informed that if I was to change the start date I would be charged £30 which I declined and asked to cancel the insurance if that was the case. The insurance was then canceled and I was charged £30 from the deposit which I had previously paid. I think that that’s unfair.
31. heinäkuuta 2026
Vastaus yritykseltä Car Insurance by Toyota Insurance Services
Good morning,
Thank you for your email, I am sorry to hear you are unhappy with processes followed within the business. From what you have described it would seem this was correct, unfortunately the start date cannot be amended once incepted and the only way would be as you described to start a new policy, in effect ending a policy may be subject to fees.
I have asked a member of our team to reach out to you for further information to see if we can assist you further.
Kind regards,
Shaun
Very helpful and plesant staff
7. elokuuta 2026
I didn’t get my policy documents on time
I didn’t get my policy documents on time
31. heinäkuuta 2026
To be able to speak to somebody who…
To be able to speak to somebody who explained everything so clearly and answered all my questions and after the call I felt confident that I had received the best information.
6. elokuuta 2026
Prompt reply to phone call
Prompt reply to phone call, and speaking to a real person immediately
3. elokuuta 2026
I got a letter saying you wanted more…
I got a letter saying you wanted more information about my cover you need it all done by Monday or my insurance would be cancelled should of told me this before yesterday I phoned up today and one of your colleagues helped me do this
30. heinäkuuta 2026
Vastaus yritykseltä Car Insurance by Toyota Insurance Services
Good Morning,
Thank you for your review of our services and I am sorry to hear you have had a poor experience.
It is sometimes required following a policy being purchased to provide information to validate details on a policy. This is usually requested by our Underwriting Team.
However, as you have expressed dissatisfaction, I have referred this to our Complaints Team who will contact you in due course.
Kind regards,
Billy
Toyota Insurance Services
Good all round service.
6. elokuuta 2026
Very good service
29. heinäkuuta 2026
Spoke to someone in customer service to…
Spoke to someone in customer service to discuss my insurance felt terrible in their conversation…
5. elokuuta 2026
Vastaus yritykseltä Car Insurance by Toyota Insurance Services
Good morning,
Thank you for taking the time to leave your review. I am sorry to hear that you were left feeling disappointed following your conversation with our Service Team.
We welcome the opportunity to investigate your concerns; however, we would require some additional information and context to assist with our review.
I have passed your details to our Complaints Team, who will contact you in due course. We value all customer feedback and appreciate the opportunity to look into your concerns and work towards a resolution.
Kind regards,
Claire
Toyota Insurance Services
toyota
vert easy to do ,phoned today and the person i spoked to was very heipful and courteous
4. elokuuta 2026
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