Tottenham Hotspur Arvostelua 

We had a great experience with Ellis on The Dare Skywalk today. Excellent insider knowledge and interest. Thank you Spurs xx

RIP. i watched the north london derby this weekend... it made me giggle. saka, smith rowe and AUBAMYANG ruined lloris' passion for the game. you are a joke of a club stay in your lane

What is the point of the best stadium in the land if the fare being served is so unpalatable.

There was hope under Pochettino.

This has all but disappeared

Let my daughter place an order for her birthday well in advance where the total ended up with 'free shipping' (and no option to choose alternatives). Needless to say: it didn't arrive, demanded a refund or order replaced WITH INSTRUCTIONS TO USE ARAMAX for shipping - AGAIN the incompetent staff in the shop send it via the cheapest option and NO PARCEL AGAIN. 5 MONTHS LATER, don't even reply to e-mails hence this reveiw - beyond disgusted. Missed my daughters birthday. DO NOT BUY FROM THEM - EVER. They are very fast to "update" your shopping cart and to remove bad reviews from their website. PSG #TheMessiStore etc are great alternatives.

Most pathetic attempt by Neil I've ever seen: blaming ME for THEM sending out the wrong parcel on another order to demonstrate why Aramax should have been used. According to Neil they only do refunds after 28 days which at the time were waaaaaay past 28 days. And then be offended when I get angry at their incompetence? Really now?

I recently did the Tottenham Dare Skywalk experience - it was an absolutely brilliant experience from start to finish. I actually received the experience as a gift voucher for a birthday present, I was given a weekend experience but due to personal schedules I had to switch this over to a weekday experience...the customer support team were very friendly and helped change that quite easily. On the day the experience was first-class, very easy to check-in and get ready for the climb. Our guide on the day was a fantastic guy named Otto, he was very knowledgable about the new stadium, the club history etc., he was very friendly and had a great sense of humour which made us all feel very relaxed. Overall it was a great day and a brilliant experience...highly recommended...5 stars!!! - and WOW!!! what an incredible stadium!!!

Business falsely taking fans money by advertising a good head coach (Conte) and then not delivering whenseason tickets were sold .... this is bad business practices and borderline robbery , surely the chairman of this club knows how to operate a business and try to make fans happy rather than kill his own product! We as customers have been disappointment and disrespected, and I hope you remember one day that customers drive your business and not your pockets

Kind regards

One of the fans you have disappointed and disrespected

Awful viewing experience, terrible management of the so called ‘club’ and the owners ONLY care about profits, not football. Nothing short of a disgrace.

Daniel Levy is a bald fraud, liar and conman. Do not give these people your money. Don’t spend on tickets, merchandise or with their partners until they up and sell the club. Hit them in the only place they care about, their pockets.

Had problems ordering with a promo code and customer service was quick in sorting it out. My husband had similar good experience with customer service

Today I experienced the best view of the new stadium on the Dare Skywalk. Totally amazing, totally worth the money.
Would highly recommend to and Spurs fan.

Awful customer service.
Placed an order, receive ok but one item was too small.
Checked online and it said if you want a quicker refund, return to a Spurs shop which I did.
The Assistant Manager said he would return the item and to ring in a week to check the item had been returned.
I telephoned a week later and was told it had been returned.
One week later I telephoned three times and emailed Spurs Customer service and was told they had not received the item.
Finally through an email I was told it had not been sent back from the shop.
This is disgusting service from a company as big as Tottenham Hotspur.
I will not be ordering from them again.

Ordered some merchandise from the online store. Brilliant! All arrived within 2 days, I was kept updated of dispatch. Well packaged, all correct and no damage. Very impressed, got things in the sale for great prices. Two grandsons will be happy with their birthday present. Thank you Tottenham!

Tottenham Hotspur are reviewing racial abuse to their player ‘Son’
They should be reviewing why he is such a cheat and why their management endorses this behaviour!!!

Poor customer service seeking to rely on T&Cs designed to get one over on customers

Skulle betale told af pakken, så det hele blev dobbelt så dyrt, som det oprindeligt skulle have været.
Men varene kom og var som forventet.

Avoid at all cost. Ordered a personalised photo at the cost of £30. No where were there any instructions on how to set out what you want or what order to put it. What I received was an absolute joke. Emails back and forth and surprise surprise not there fault did not want to know. Dreadful service. Wish I had read these reviews on here before I ordered.

I bought a pair of THFC joggers six months ago. the seam at the top of the inside of the right leg started to undo. Then I notice that an area of seam close to the hole start to come undone as well. I emailed the shop and they asked me to return them for inspection! I then received an email notifying me that a parcel was being dispatched to free of charge. Naturally I thought this to be a replacement pair. It was not. They just returned the holed pair with a note telling me that returns are only accepted during the first 30 days. I was returning them as faulty and I dont believe they inspected them at all, there was no mention of it in their note. Waste of time all round. Why did they not just explain this in the first place, instead of getting my hopes up. So I will not be going back to the online shop, not because of the faulty product, but because of the faulty service

Have made a couple orders and have had no problems. All products I ordered were in condition and came on time. Reiable service and good quality products/items. Would recommend, especially tottenham fans. COYS!