TOP RENT A CAR Bulgaria Arvostelua 

Получих колата в уговорения час. Служителя беше много учтив. Автомобилът беше в перфектно състояние. Много съм доволен от услугата,

Be extremely careful if you are picking up a vehicle from Top Rent A Car Bulgaria during nighttime hours. We rented a Dacia and the handover took place in pitch-black conditions, making it physically impossible to inspect the lowest horizontal elements of the undercarriage.

When we returned the car in daylight, the agent looked right under the bumper and found a small plastic scratch. For a budget car like a Dacia, minor scratches underneath are just NORMAL TEAR AND WEAR from everyday driving on the road. You cannot see this in the dark.
They did not show us any photos of the underside from before our rental. They only had a paper agreement with no marks there.

They charged a massive €240 for this. This price is crazy and way too high. In Bulgaria for low budget car like Dacia, a local garage charges only €25 to €50 to fix a bumper corner, and even a full professional repaint tops out at €180. They are overcharging tourists for invisible road wear to make extra money.
I've read the previous reviews and it looks like they target foreigners to charge extra, be careful especially with Dimitry.

Advice to future renters: Avoid this company if your flight lands at night. If you have no choice, crawl on your hands and knees with your phone flashlight and photograph the absolute bottom of the bumpers before driving away!

Update: Regarding Top Rent A Car Bulgaria responce
Your corporate response completely misses the point and only confirms your predatory tactics. You openly admit that returning a car in daylight reveals details that were impossible to see during your nighttime handover.Suggesting that a customer arriving on a late-night flight should crawl on the asphalt in pitch darkness with a phone flashlight to inspect the hidden underside of a bumper is absolutely absurd. It proves you knowingly pass off pre-existing, invisible underside wear-and-tear to the next unsuspecting tourist who lands at night.You claim your process is "standardized," but charging an inflated fee for a minor cosmetic scrape on the bottom plastic of a bumper is a clear, bad-faith cash grab. We provided you with clear explanations, yet you chose to ignore them and force-charge our card anyway.This isn't about your "standard procedures"—it is about a total lack of trust, respect, and business ethics.

Много приятен автомобил. Препоръчвам

I use these on a regular basis, because of their efficiency and reliability. Never any hassles, always honest and polite. They may seem to not be the cheapest...but after having used other companies, I say they are very good value for money.

Бусът е в добро техническо състояние, бих се радвал да наема по-висок клас.

Невероятно обслужване, ниски цени, перфектният избор!

Great company for Rent. Very recommended

Friendly staff, knows their stuff. The car is in good condition. The paperwork and delivery of the car was quick and easy. I recommend it!!!

Booking process

The company offered online check in, which sped up the pick up process.
The car was as booked (Huynday Tucson), a 2025 model in decent condition with all previous body marks clearly flagged in advance.
The return was smooth was well - there was a staff member well after office closing time and the return tool less than 10mind between car check and deposit unblocking.
The Company was great and I also saw a lot of their cars around the country, which would suggest they must be doing well and having good business practices.
Will look to rent with them again in the future.

Everything it was perfect... thanks

Everything was fine

За пореден път ползвам услугите на toprentacar едно голямо БЛАГОДАРЯ 😇🫡 🫶

Service exceptionnelle, voiture très récente et confortable. Je recommande cette firme pour location des véhicules en Bulgarie!

Great to pick up and drop off at different locations. Also good value

Very easy drop off with helpful assistance from Kristoph

Absolutely Flawless Experience – The Best in the Business!
​Top Rent-A-Car continues to set the gold standard for vehicle rentals, delivering an absolutely amazing service from start to finish.
​What truly sets them apart is their incredible staff. Every single time you call any of their offices, you can practically hear the smile through the phone. They are genuinely glad to help you out straight away, handling requests with unmatched speed, warmth, and professionalism.
​Why they deserve 5 stars:
​Unbeatable Service: The rental process is seamless, the vehicles are pristine, and they always go the extra mile.
​Incredible Phone Support: No tedious hold times or robotic answers; just friendly, eager-to-help people who resolve your queries instantly.
​Stress-Free Experience: They make a typically stressful chore feel completely effortless.
​If you want top-tier cars paired with world-class hospitality, look no further!

​I recently rented a Hyundai Tucson from Top Rent A Car at their Sofia Airport location, and the entire experience was absolutely flawless from start to finish.
​The vehicle met every single specification promised during the booking process. It even included the beautiful panorama roof exactly as shown in their description, which was a wonderful bonus for our trip. Driving the Tucson was an absolute pleasure; it performed wonderfully across all terrains. Thanks to the four-wheel drive (4WD), we had no trouble climbing steeper routes and felt like we could go anywhere with total confidence.
​The car is incredibly spacious and comfortable. It easily accommodated our group of four adults and one child, along with all of our luggage—which included three or four 10 kg cabin bags plus everyone's individual small personal bags. Nobody felt cramped, and the trunk space was perfect for our needs.
​We opted for their Premium Coverage package, which gave us total peace of mind throughout the journey. When it came time to head home, the drop-off process was entirely uneventful and stress-free. We returned the vehicle with a full tank of gas. The staff quickly stepped out to inspect the car, confirmed everything was perfect, and immediately processed the credit card transaction to return our security deposit right then and there. The entire return happened without a single problem or delay.
​To top it all off, within just five minutes of completing the paperwork, we were loaded onto their shuttle and taken straight to the airport terminal.
​Exceptional service, transparent procedures, and a fantastic, reliable vehicle. Thank you, Top Rent A Car—I will definitely choose you again for my next trip to Bulgaria!