Phenomenal experience. Eoin in Walkinstown was amazing. It’s our first baby with absolutely zero knowledge of anything and Eoin couldn’t have helped us anymore. We covered everything without feelin... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fantastic buying experience - Jean was so friendly and knowledgeable about the range of options when it comes to “travel systems” aka prams & buggies plus car seats. Gave us great confidence - thanks... Näytä lisää
Just purchased two stair gates for our new home, specific info they are called “Safety 1st U-Pressure Fit Easy Close Metal”. We bought them online in color black to match the new paint decor - they a... Näytä lisää
Yritys on vastannut
Phoned to order a stroller last week, I explained that i was going on holidays the following Wednesday. I was told the pram would definitely be in on Monday or Tuesday. Phoned Tuesday morning - spoke... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
We have almost 50 years experience providing the best advice, service and products available to families, and we are extremely passionate about what we do !
Yhteystiedot
Dublin - Cork - Belfast - Galway, Irlanti
- +353-1-4294316
- website@tonykealys.com
- tonykealys.com
3,2
Keskitasoinen
3 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 75 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Egg 2…
I got a price match deal on the Egg 2 bundle from the belfast store.. When I had it paid off, the bundle was sent to and assembled at the coolock branch store. They also fitted my Iso fix and carseat into my car. They were so helpful and great to deal with. I love my pram.. Everything is of the best quality.. ☆☆☆☆☆
2. syyskuuta 2021
Product was delivered and perfect but…
Product was delivered and perfect but requested a note to be put in as was getting it delivered as a gift and no note. Put in. They didn't have a clue who sent it. Bit of a flop.
2. syyskuuta 2021
Vastaus yritykseltä Tony Kealys
Hi Louise,
Our sincere apologies the note was missing from the box.
They are usually printed at the bottom of delivery docket.
On looking into this it does appear the note did not print out on the docket.
This was an error on our part and we take full responsibility.
Again our sincere apologies, and hope not too much inconvenience was caused.
It is never our intention to upset our customers.
Warmest regards
Customer Service.
V helpful via phonecalls to order
V helpful via phonecalls to order. Car seat fitting with Ron excellent service. Thanks
1. syyskuuta 2021
My product was delivered on time,well…
My product was delivered on time,well packed and product exactly as advertised.
31. elokuuta 2021
I ordered the maxi cosi hood for car…
I ordered the maxi cosi hood for car seat well ahead of time before our baby was due. It did not arrive on the expected date. We therefore did not have it for when we brought baby home from hospital. We waited 3 weeks after and still no word. I saw from my bank statements that the money had been taken but no update on delivery or anything. I contacted customer care by telephone several times but no one answered. I eventually emailed with my order number and received a response which did not offer any apology and did not even offer a refund on the delivery fee. Even though it was a whole month late and had I not contacted customer care, we probably would not have received the item at all, but yet the money was still taken from my account.
Won't be shopping with Tony Kealys again I'm afraid.
30. elokuuta 2021
Vastaus yritykseltä Tony Kealys
Hi Maeve,
Thank you for your feedback.
I have checked and your order was a pre-order (not in stock at time of ordering) for delivery late August.
I can see that you placed your order 30th July. The goods arrived in stock 20th Aug and your order was dispatched 21st Aug. Delivery was then fulfilled 24th Aug. We would only contact a customer if there was a delay with delivery, but as your order was on schedule this was not necessary.
Our sincere apologies that you had difficulty reaching us via telephone. We are currently experiencing a large volume of queries with customers preferring to shop online enlight of the current situation.
Warmest regards
Customer Service.
Very helpful and allowed me to cancel a…
Very helpful and allowed me to cancel a portion of my order after I had made the purchase. I find the customer service at Tony Kealys excellent.
30. elokuuta 2021
Very fast and efficient service
Very fast and efficient service, ordered online no hassle delivered in 2 days.
29. elokuuta 2021
Lovely lite weight buggy would highly…
Lovely lite weight buggy would highly recommended it
27. elokuuta 2021
Great service from Tony would highly…
Great service from Tony would highly recommend them.
26. elokuuta 2021
On time in full
All 7 parts (with tons of different colour options) of our purchase delivered in full and in only 2 days. Thanks for the perfect online shopping experience.
26. elokuuta 2021
Everything you need
Tony Kealys is your one stop shop for everything baby . We bought all our essentials here and the customer service was 100%. Would highly recommend.
25. elokuuta 2021
Very happy with my purchase
24. elokuuta 2021
Best place for baby essentials.
Love Tony Kealys. Great service as always & prompt delivery.
24. elokuuta 2021
As described
23. elokuuta 2021
Very simple ordering process
Very simple ordering process, delivery was free and arrived in a very timely manner.
23. elokuuta 2021
Gaia Serena feeding chair
Bought the Gaia Serena feeding chair & footstool online. Was advised it would take 7-10 days and it arrived within the week. Very happy with the speed of delivery and the chair is absolutely beautiful. The video on the website was really useful and it’s even nicer in person. Will definitely be purchasing more from this store.
20. elokuuta 2021
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