Tiny Explorers Rentals Arvostelua 1 748

We hired the Doona pushchair and base for the car whilst over in the UK for 20 days and what a experience start to finish. We came over from Australia and the car seat we were given from the car rental company was shocking to say the least, so after a little research I came across Tiny Explorers and they were a delight to deal with. Within 24 hours I had the Doona and base sent to us in the West Midlands with also the foot muff. For collection/return Tiny Explorers organised DPD to collect which was so convenient for us. When we come back again I will 100% be using them and would recommend them to anyone!

Fabulous company, speedy delivery and great customer service

This is a great concept for anyone who wants to try before they buy or need something short term. We hired the seat to sleep for our 16 hour flight with a 2yo and 5yo. Whilst the Lufthansa crew were not happy about us using in on the outbound flight, the Swiss Air crew didn't say a thing. They were helpful on our commutes when travelling around by minibus/ferry too. The items arrived sooner than anticipated always a bonus and having the returns bag/QR code makes the return super simple especially when battling Jet lag and little ones!

An absolute dream - reasonably-priced, great customer service and the whole process couldn’t be easier.

This is my second time using Tiny Explorers and I’m very impressed.
Products always arrive ahead of schedule, and in great condition.
I will definitely be using again and recommending to others.

Items I ordered came in great condition, no issues whatsoever. However, I was charged £30 to extend for 1 day, which I thought was a bit unreasonable.

Great company with very good quality products. Highly recommend.

We rented a Flyaway kids mattress for our night flight to Dubai. The mattress was delivered early and the return process was easy to follow. Excellent service which we would use again.

Avoid by all means!
I wish i could put no stars at all. Rented a pram that got delivered broken (wheel is stuck and one other bit is broken). I reported it via whatsapp (only way to "talk" to someone and all i had for a solution was "come and get a replacement one", which us 1,5 hours away from us. No apology, no solution provided. Just a return form! I asked to talk to someone, no call. I called, no answer. A day before our holidays we have no pram and have to look for one. This is beyond unacceptable! Issues can happen but the fact that a paying customer has to drive 1,5 hours to get a workong product is out of this world. The lack of apology and care is also never seen before! Thanks for screwing our holidays!

This is our second time renting a pram from tiny explorers rental, and we will be returning back for our next holiday too. All the products are so reasonably priced and 100% worth it. The yoyo pram is our favourite and takes the stress out of the airport chaos and even better you can take it onto the plane. 100% recommend this company and also have amazing custom service - helping me to track down my last AirPods which I left in the pram and had them returned safely back to me!

Everything worked so smoothly, it's such a great scheme! The car seat was in very good condition and perfectly clean. It arrived on time and was just what I'd expected.

Tiny explorers have been helpful and understanding from the start of the journey! We had a failed closed hip reduction for our little girl and they allowed us to keep the money in credit for the next operation. They posted us our car seat within good time for her operation over the Christmas period. Communication has been excellent and very convenient for busy mums through using WhatsApp! I cannot fault this service, it has made one part of a very stressful journey a lot easier! 100% recommend! ☺️

Easy to use, a little expensive compared to other companies but delivery is FAST which I loved.

Unfortunately this organisation seems a little dysfunctional, giving multiple options of item return but threatening a fee for using one of those methods? It took weeks to receive a support response trying to figure out how to return the pump. Ultimately other priorities came up (as parents of a newborn) and the pump was returned late, so fair enough to charge for additional time, however they seemed to not know where their product was after return, and used the information I willingly shared about that late return to extract £60 from the situation. They also initiated a request for money via whatsapp at 8pm which felt scammy as its not even during their own business hours, and I had no real way to confirm the bank details were legitimate. £60 to not deal with a dysfunctional company ever again is perfectly acceptable to me.

Great communication and great product
I rented a hospital grade breast pump and it came like new and sealed, and I was able to feed my baby. The returning process was very easy too. Thanks team!

The process of renting a car seat was smooth and easy. Instructions on how to return the car seat was very clear. Customer service was excellent and I received very prompt responses via whatsapp. Will happily rent from Tiny Explorers again.

Amazing business idea, very useful! The team is really responsive and helpful. We defo use it again for futur needs

Fantastic easy process from start to finish. I wasn’t able to use the heavy pram we were gifted after giving birth so rented a much lighter, compact pram for a few weeks. Delivery and returns were really easy and communication was great.

Great service from Tiny Explorers. We rented a fly away which worked perfectly for our son. Renting allowed us to try it out without the cost of buying and the process was really straightforward. Would absolutely recommend

Exactly what we needed to make our holiday run smoothly. They have a great selection of products, are reasonable priced and they are delivered on time. We will be using them again and highly recommend!