First time using Tiny Explorers, we needed a carseat for a holiday, and everything went great! I found the hiring lengths were generous in that I booked a couple extra days at both ends to give m... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I used tiny explorers recently to hire a plane pal inflatable and also a cares harness. I was very impressed with how easy it was to book the hire of the items and also to return them. They arrived a... Näytä lisää
Couldn’t recommend enough !! Absolutely fantastic service if i could give 100 stars i would ! I have a autistic 8year old son who is very temperamental so having having this buggy to take away for our... Näytä lisää
Genius idea and amazing service. They were really easy to get in touch with regarding some questions about the rentals and they responded very quickly with help and advice. I’d recommend to all of my... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.
Yhteystiedot
Gladstone road , br6 7ea, London , Yhdistynyt kuningaskunta
- 02071013642
- Info@tinyexplorers.co.uk
- tinyexplorers.co.uk
On vastannut 36 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fabulous idea and fabulous service
Very easy to rent and return!
It was so easy to hire the plane beds. You simply choose your preferred date of delivery and return and they send them out. There is also an easy returns process, which is crucial for me because trying to organise a return myself would have stressed me out and sat in the hallway for 3 weeks. I nearly bought the items, including searching for them second hand on vinted but my 2 will be too old next year anyway so this was the perfect option for us as it meant it was cheaper and they are not moving around our loft, unused! Definitely recommend! Great idea.
False advertising
False advertising. G4 Minimeis shoulder carrier description clearly stated that the additional shoulder straps included. Then when not included, I was trolled into thinking it was my fault as the strap 'wasn't pictured'. The description clearly states what should be included, for me to be told that these are an optional extra (which is a lie by the way, they should come as standard. Awful service, firmly avoid.
Really good service start to finish
Really good service start to finish. No complaints
We rented a car seat/stroller for a…
We rented a car seat/stroller for a short trip and the experience was great from start to finish! Item arrived in great time and the return process was smooth and easy to understand. Would rent more items again with them!
Great service! Easy to use
Quick delivery, and easy returns process. Would definitely use this service again!
Very easy!
Very easy rental service for the airplane harness. Ordering was smooth, arrived when expected, and process for returning was made as easy as possible, including collection from house. Would definitely recommend. Thank you!
Great service
Great service, easy to use. Helped immensely on our holiday without costing the world!
Great services
Great services, products were in great condition! And efficient return process too.
Amazing company
Amazing company, all items were great and made our holiday so easy. Receiving and sending items was so straightforward will definitely be using them again soon!
There was a delay on my product and…
There was a delay on my product and they handled it so quickly and professionally. I even received a refund for the lost time as compensation for the delay. Very impressed. It’s small things like this that leave a positive memory in your mind and I would definitely go with this company as they have gained my trust. Thank you!
Tiny Explorers was a lifesaver!
Tiny Explorers was an absolute lifesaver when our stroller was broken by our airline and completely unusable. We were able to get a very high quality stroller rental within a few days of our arrival delivered right to our Airbnb at a very reasonable price (I looked at several different companies). We could not have managed during our three week stay without it. Pick-up was also very easy and Tiny Explorers staff were great communicators throughout. Highly recommend them!
Amazing customer service
Amazing customer service; great products & really useful service that is good value.
Overall it was a good experience
Overall it was a good experience, and allowed us to have a really nice holiday with family in the UK, without having to bring a lot of things from Australia.
Although the delivery and return was fairly smooth, it did introduce a fair amount of ansiety, and the instructions weren't specific to our order, instead being a very long list of various instructions that we had to figure out. Also, we were lucky that it was being delivered to family (not a hotel or short-term rental), as it arrived a day before expected, and I'm not sure how we would have made that work otherwise.
The items were quality, and well priced, just the logistics and communication that could be improved.
Don't hesitate - book with them
This company is amazing! Firstly, let's talk about the products. I GOT A BRAND NEW Joolz Aer 2. I was the first to use it. My baby's toosh was the first to be in that buggy!
Now, let's talk about customer service. Staff replying to the WhatsApp messages are friendly, knowledgeable and kind.
Needless to say, I am a repeat customer and will be using them until my baby is 18 years old haha 🤣
Great service
Easy to book, delivered ahead of leaving for our holiday and simple to return after. I contacted via WhatsApp with a query about the return and they responded instantly. I’ve used Tiny Explorers several times now and will continue to do so.
Excellent product and prompt delivery.
Excellent product and prompt delivery.
They went out of their way to contact me as they realised I had been confused of their location when I said I would collect it. They saved me a 3 hour round trip through their initiative- thank you!
Super easy process
Super easy process. The item I rented arrived earlier than I needed it, which gave me nice peace of mind. The return process was easy through Royal Mail. I will definitely rent again from Tiny Explorers!
Really great concept
Really great concept, some baby products are so expensive and you only need them for a couple of days for holiday! Buying second hand is an option but then you have to sell it afterwards. As a working mum with 3 kids I’m always looking for ways to save time and money whilst still having everything we need. Rental was easy with good instructions for return
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