Amazing masterpiece..A must visit... Just 1 hour by non stop train from Florence and suggest to take a full experience tickets around 27 euros which includes cathedral and museum nearby... Kindly book... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ottima esperienza nell'acquisto dei biglietti cumulativi per Piazza dei Miracoli, con la Torre di Pisa. Il sito è semplice da usare, prenotazione veloce ed ho ricevuto i biglietti per email pochi ist... Näytä lisää
Yritys on vastannut
What a trap! They charge 12 euro for the Pantheon ticket whilst the real price is 5 euro, more than twice and they don’t offer you any additional services. What a fraud, it’s ridiculous! Gotta say the... Näytä lisää
SCAM COMPANY!!! Avoid Ticket GO. We purchased tickets for the Uffizi Gallery in Florence through Ticket GO, but when we arrived at the venue, staff informed us that the tickets we had been sold wer... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At TicketGo, we focus on providing a unique experience for our customers when planning their trips. We offer a wide variety of activity options so that our clients can customize their journey according to their preferences and needs. We strive to deliver exceptional service and high-quality customer support. Our team of tourism experts is always available to help customers plan their travels efficiently and with peace of mind. We take pride in being a reliable company, fully committed to customer satisfaction.
Yhteystiedot
3,4
Keskitasoinen
951 arvostelua
On vastannut 87 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Es waren zuviele Menschen für ein…
Es waren zuviele Menschen für ein Zeitfenster vorgesehen.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hallo Margret, vielen Dank für Ihr Feedback.
Es tut uns leid zu hören, dass die Besucherzahl Ihr Erlebnis beeinträchtigt hat. Wir wissen, wie wichtig es ist, die Erfahrung in Ruhe genießen zu können.
Bei TicketGo empfehlen wir, wenn möglich, Besuche zu Zeiten mit geringerer Auslastung zu buchen und insbesondere die frühen Morgenstunden zu vermeiden, um die Besichtigung entspannter genießen zu können.
Wir danken Ihnen für Ihr Feedback, da es uns hilft, die Informationen, die wir unseren Kunden bereitstellen, weiter zu verbessern.
Una visita in pendenza
Una visita da non perdere se si soggiorna a Pisa. Un'esperienza "pendente"...
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Ciao Fabius, grazie per aver condiviso la tua esperienza.
Siamo felici di sapere che hai apprezzato la visita e che la consideri un’esperienza imperdibile a Pisa. Commenti come il tuo sono molto preziosi e aiutano altri viaggiatori.
Speriamo di rivederti molto presto su TicketGo.
Problemloser Ticketkauf
Problemloser Ticketkauf, problemloser Zugang zum Park. Nicht zu viele Leute. Insgesamt ein schönes Eelwbnis
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hallo Alex. Vielen Dank für Ihr Feedback.
Es freut uns sehr zu hören, dass der Ticketkauf und der Zugang zum Park reibungslos verliefen. Schön, dass Sie zudem eine angenehme und entspannte Erfahrung machen konnten.
Wir arbeiten täglich daran, einen einfachen und effizienten Buchungsprozess zu bieten, daher ist Ihr Feedback für uns sehr wertvoll.
Wir hoffen, Sie bald wieder bei TicketGo begrüßen zu dürfen.
The price for entrance (28 euro) is…
The price for entrance (28 euro) is more expensive than usual entry price (18 euro). But when they have sent me the ticket, it was mentioned 18 euros.
Also, when I bought ticket, it was told after that it’s only reservation and need to be confirmed.
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hello Hasmik. Thank you for sharing your experience.
We regret the confusion during the booking process and understand your concern regarding the price and the information received.
The total amount includes the ticket price as well as our intermediary services. This service includes booking management handled by our agents and personalized customer support, available both before and after the purchase.
Regarding the confirmation process, in some cases the reservation requires final validation by the attraction.
We appreciate your feedback, as it helps us continue improving our processes and customer experience.
Booked a 9am visit to help avoid the…
Booked a 9am visit to help avoid the large crowds.
Interesting to see it’s a Roman building taken over by The Catholic Church
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hello Joe. Thank you for sharing your experience.
We’re glad to hear that you planned your visit early in the day to avoid large crowds and that you found the history of the site interesting. Feedback like yours is very helpful for other visitors.
We look forward to welcoming you again very soon at TicketGo.
Vastaus yritykseltä Ticket GO Tourism
Ciao, grazie per aver condiviso la tua esperienza.
Siamo felici di sapere che hai trovato il servizio veloce e comodo. Lavoriamo ogni giorno per offrire un’esperienza di acquisto semplice ed efficiente, quindi commenti come il tuo sono molto importanti per noi.
Speriamo di rivederti molto presto su TicketGo.
Ritengo che si faccia entrare molta…
Ritengo che si faccia entrare molta gente nelle varie fasce orarie, andrebbe distribuita meglio l’affluenza per consentire al visitatore una “immersione” più coinvolgente con l’arte.
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Ciao Donato. Grazie per aver condiviso la tua esperienza.
Ci dispiace sapere che l’affluenza di visitatori abbia influenzato la tua visita. Comprendiamo quanto sia importante poter vivere un’esperienza più tranquilla e immersiva.
Da TicketGo consigliamo, quando possibile, di prenotare in orari con minore affluenza per poter godere della visita in modo più confortevole.
Ti ringraziamo per il tuo feedback, che ci aiuta a migliorare continuamente le informazioni che forniamo ai nostri clienti.
Buying the tickets for the pantheon was…
Buying the tickets for the pantheon was simple snd quick. We made a last minute decision to go see the site and were able to get a confirmed time the same day. Skipping the long lines was great. Of course the inside of the church was an experience not to be missed.
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hello Donna, thank you for sharing your experience.
We’re glad to hear that the booking process was simple and quick, and that you were able to organize your visit even at the last minute. It’s wonderful to know that you could avoid the queues and fully enjoy such a special place.
We work every day to provide a simple and efficient customer experience, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
Vastaus yritykseltä Ticket GO Tourism
Hallo Catrin, vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben.
Es freut uns sehr zu hören, dass alles perfekt und reibungslos funktioniert hat. Wir arbeiten täglich daran, ein einfaches und effizientes Kundenerlebnis zu bieten, daher ist Ihr Feedback für uns von großem Wert.
Wir hoffen, Sie bald wieder bei TicketGo begrüßen zu dürfen.
Vastaus yritykseltä Ticket GO Tourism
Hello Gary, thank you for sharing your experience.
We’re glad to hear that you found the process clear, quick, and easy. We work every day to provide a simple and efficient customer experience, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
Tour was great and informative,BUT
Tour was great and informative,,, but we were given the wrong information about being able to revisit the Roman Forum and Palestine Hill after the underground tour. So we planned to go back to them the next day and were told “sorry the guide gave you the wrong info…. Too bad.”
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hello Wayne, thank you for sharing your experience.
We’re glad to hear that you found the tour informative and enjoyable. However, we regret the confusion regarding the information provided about revisiting the Roman Forum and Palatine Hill.
We understand how frustrating it can be to plan your visit based on information that turns out to be incorrect. We take your feedback as an opportunity to review and improve the clarity of the information provided during the experience.
We appreciate your feedback, as it helps us continue improving our customers’ experience.
Easy and Unique Uffizi Experience
The booking process was easy and efficient. The Uffizi offers some of the most famous works of art around the world. Having the opportunity to admire ancient art is priceless. What a privilege!
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hello Sonia, thank you for sharing your experience.
We’re glad to hear that the booking process was easy and efficient, and that you enjoyed such a special experience at the Uffizi Gallery. It is truly a unique place to admire some of the most important works in art history.
We work every day to provide a smooth and high-quality customer experience, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
This visit was amazingly breathtaking!
This visit was amazingly breathtaking!
This ticket gives you train ticket from the city to the rack railway to monserat (not the air cable car - which i think is worth doing), access to see the museum, the black Madonna, the church, and a liquor tasting (which was a really nice touch after my very long hike).
When I received my virtual ticket, it was not an English. I think it was in Catalan because I know some Spanish and I could not translate most of it.. so I feel like the ticket alone was a lack of information but I will say that the chat to speak to somebody via their website was very easy and efficient, but I would’ve liked a better detailed email to help prepare me for the trip i stead of the chat.
When I went to go do the liquor tasting at the end of the day, I found out that I had to go to the information desk at the very beginning to receive a ticket to redeem it for the liquor, but it was also my access to the audio part of the museum, which I was confused on how I didn’t have that so by the time, I figured that out, it was too late so detailed be getting instructions would’ve been really helpful.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hello Jennifer, thank you for sharing your experience.
We’re delighted to hear that your visit was such a memorable one and that you were able to enjoy a complete experience in Montserrat.
We regret the confusion regarding the language of the ticket and the information needed to fully enjoy all the included services. We understand how important it is to have clear instructions from the beginning to make the most of the experience.
We take your feedback as an opportunity to further improve the clarity of the information we provide before the visit, especially regarding the steps to follow and the included services.
We’re glad to hear that our customer support team was able to assist you quickly and efficiently, and we truly appreciate your feedback as it helps us continue improving our processes and customer experience.
Very Poor Customer service
On the 28th April I ordered 2 tickets online for the same day to visit the tower. At first it said there was no availability but then available times came up. I clicked to purchase and it gave me no option to confirm as I paid by Apple Pay . It went straight through to the payment.
When we got to Pisa it then came to my attention that they were booked for the 30th April.
I went to the ticket office and they told me that it was no problem as they had tickets available but as I hadn’t bought the tickets direct with them I would have to go through to the 3rd party seller. Thus I did to be told that they would not transfer the tickets to the 38th, there were strictly no refunds or exchanges. Please be very careful using this company to purchase tickets as they were very unhelpful in helping me. I wasn’t asking force refund just an exchange. The staff at the Pisa ticket office couldn’t believe they wouldn’t help me .
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hello Elizabeth, thank you for sharing your experience.
We sincerely regret the inconvenience caused and understand your frustration regarding the situation described.
In some cases, especially when using fast payment methods such as Apple Pay, the purchase may be confirmed immediately once selected, so it is important to review the details before completing the booking. However, we fully understand how this situation could occur.
Regarding changes or modifications, these depend on the conditions set by the attraction and the type of ticket purchased, which may limit the possibility of making changes once the booking is confirmed.
We appreciate your feedback, as it helps us continue improving our processes and customer experience.
Andateci ben riposati per essere attenti il più possibile durante la visita
La quantità di opere che ci sono è impressionante...siamo la culla della civiltà...
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Ciao Francesca, grazie per aver condiviso la tua esperienza.
Siamo felici di sapere che la visita ti ha colpito così tanto. È davvero un luogo unico, ricco di opere straordinarie.
Use the official royal palace site
Glad I found the official royal palace site rather than buy a more expensive ticket from tourist sites. Times entry was straightforward and audio devices available for each person at just 5 euros each
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hello Adrian, thank you for sharing your experience.
We’re glad to hear that your visit to the Royal Palace was straightforward and easy to organize. We understand the importance of choosing the option that best suits each visitor.
At TicketGo, in addition to the ticket, we offer an intermediary service that includes personalized customer support before and after the purchase, with the aim of making the process easier and adding value to the experience.
We appreciate your feedback, as it helps us continue improving our services.
ATTENZIONE SITO TRUFFA
ATTENZIONE SITO TRUFFA, non ci cascate mi hanno fatto pagare 86 euro per 2 biglietti d’ingresso agli Uffizi praticamente più del doppio, asserendo che si saltava la fila, e c’era un audioguida TRUFFATORI in maniera furba cencando su Google Uffizi e il primo che esce !!! PESSIMI
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Ciao Giuseppe, grazie per aver condiviso la tua esperienza.
Ci dispiace per la percezione generata e comprendiamo il tuo disappunto riguardo al prezzo e ai servizi inclusi.
Desideriamo chiarire che TicketGo opera come piattaforma di vendita di biglietti ufficiali, offrendo inoltre servizi di intermediazione e assistenza clienti personalizzata prima e dopo l’acquisto. L’importo totale include non solo i biglietti, ma anche i servizi associati indicati durante il processo di prenotazione.
Per quanto riguarda l’accesso, i biglietti acquistati consentono l’ingresso valido all’attrazione e i servizi inclusi possono variare in base alla tipologia selezionata.
Ti ringraziamo per il tuo feedback, che ci aiuta a migliorare continuamente i nostri processi e la chiarezza delle informazioni mostrate durante l’acquisto.
Confusing website
You have many choices and yet they are not easily transferred to the cart nor understood. We bought a senior pass for 2 and found out it wasn’t an audio nor did it include the museum. We missed both completely. Also the map is very tiny and can’t be seen easily on the app
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hello Kathleen, thank you for sharing your experience.
We regret the confusion generated during the booking process and understand the frustration this may have caused during your visit.
We take feedback like yours very seriously and will review the clarity of the information shown regarding the available options, as well as the usability of the map within the app, with the aim of continuing to improve our processes and make the experience easier for our customers.
We appreciate your feedback, as it helps us continue improving our services.
Vastaus yritykseltä Ticket GO Tourism
Hello Catalin, thank you for sharing your experience.
We’re glad to hear that the booking process was easy and simple for you. We work every day to provide a smooth and efficient experience for our customers, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
Convenient to skip the big line
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ticket GO Tourism
Hello Justine, thank you for sharing your experience.
We’re glad to hear that you were able to enjoy a more comfortable experience by avoiding the long queues. We work every day to provide a service that is fast and convenient for our customers, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
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