Don't waste your money. My daughters goggles continually fog up and a part has broken off but as weve had them 3 months, then won't replace them and have offered 25% off another pair. Very poor cu... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
What a beautiful company. I had a request for a custom message for the kids in our blended families to be reminded that their mum and dad love them no matter what, to be in the images but unfortunatel... Näytä lisää
Goggles broke after 2 uses and were less than 2 months old. Absolutely shocking support from Tibatoes. Company overs a 25% coupon for another order. Terrible product. Don't buy. Run.
My kids love their new galaxy projector!! If you’re on the fence I would highly recommend ordering one. The images are vivid, the projector is easy to use, and will make a great addition to our bedtim... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The goggles were working great for all…
The goggles were working great for all of 2 weeks until the clasp broke. If they can’t last two weeks without breaking, let alone a whole summer then the product needs to improve to be kid proof.
Excellent off screen guide
I so much love the guide, my baby is having a wonderful holiday
NOT US SHIPPING
NOT US SHIPPING. DO NOT ORDER. The product itself I don’t know because I have not received it. The shipping is from
India or China who knows so it takes 2-4 weeks to even ship out and often complications causing return with NO REASON. I recommend buying in person from a store in the USA.
We bought 2 pair of swim masks for our…
We bought 2 pair of swim masks for our granddaughters. They were easy to adjust and fit both very well. The earplugs and nose pieces were more exciting to the younger swimmer who still holds her nose when swimming. The older swimmer did not use either accessory. The kids lived the mask style over the goggles they had because of comfort. We are very pleased with the product.
My order took over a month to receive
My order took over a month to receive. I purchased adult goggles and they were way too small and the small ones the water goes inside my daughter cannot swim. And I’m having trouble doing a return.
We haven't used them in the water yet
We haven't used them in the water yet, but they look like they're going to be great.
I didn't give 5 stars because they're pretty small and I guess I expected them bigger . They fit my kids rn but I can tell they're going to be a one summer use. I do plan on buying the adult size ones.
False advertising at its finest.
False advertising at its finest.
These are simply not the premium product they’re advertised to be. What arrives is a substandard imitation, and when customers raise concerns they’re left with two choices: accept a partial refund for a faulty product or pay to return it internationally at their own expense.
It certainly gives the impression that either full-price customers receive a different standard of product, or that the “discount” is simply a way of offloading inferior stock.
Either way, it’s incredibly disappointing. Customers shouldn’t have to pay the price for misleading advertising and poor quality control.
Tutto bene
Un po’ in ritardo, ma il pacco è arrivato senza problemi, grazie👍🏼
Tibatoes has been a wonderful brand to…
Tibatoes has been a wonderful brand to work with, very helpful, very responsive, and just overall great experience so far. I also love the quality of their goggles!
Goggles are defective
Goggles are defective and when asking for the total refund, they make you responsible of the return shipping costs. Will never buy again.
Not worth the cost
I am pretty annoyed and wish I had read the reviews before wasting my time and money on these busy books. I’m thankful I didn’t fall for the additional upsell when a discount code was pushed on me. Literally forced on me!
As a working mom who regularly works 60+ hours a week, I was incredibly frustrated to open the package and realize I had to peel and attach Velcro to every single piece before my child could even use it. That kind of assembly should be clearly disclosed before purchase. Instead of receiving a ready-to-use product, I ended up with another time-consuming task that I simply didn’t have time for. Overall, this purchase was disappointing and not worth the cost.
Awesome costumer service and products…
Awesome costumer service and products are amazing! Love the pool googles. I ordered them first for the kids and now I even ordered a pair for husband and me.
Great experience
Well, I was a little dubious about ordering from this company, with some of the reviews I’ve read, but I thought I would try it as I really did want these goggles for my children. What an amazing experience, one of the fastest response for customer service emails I’ve ever had, literally within a couple of hours, and every email was responded to so quickly, with plenty of information and professional communication. Yes, I do think their delivery terms need updating a little on their website, because it is longer than the 5 to 8 days than they do advertise, but I did received my item in 9 working days(14 normal days) which I think some people don’t take into consideration. So i was very happy. Also, the tracking literally doesn’t update until the item is in your country and gets to the last courier stage, which maybe I think would help if they just made that clear first, because you think your item hasn’t been shipped for well over a week, when it actually has.. so I think just a couple of tweaks in information would help minimise the slight disappointment that people have. The products are perfect, just as advertised, great quality, and can’t wait to use them with my children on our holiday. Would definitely buy from this company again.
Product komt uit china
Contact met klantenservice was goed. Ik had perongeluk de verkeerde kleur besteld en dit werd redelijk snel opgelost.
De duikbrillen worden geleverd vanuit China.
Het duurt dus minimaal 2,5 week voordat je het product hebt. Dus waarschijnlijk ben je op temu of Amazon vele malen goedkoper uit en heb je precies het zelfde product.
Love Goggles
My grandsons love their goggles! When at their swim lessons the other parents asked for the link to order Tibatoes for their kids!
Wrong item, a month of chasing, replacement promised twice and never sent
Ordered two adult and two children's pairs (order 7662378), delivered 9 June. The parcel arrived with one adult pair and three children's pairs — the second adult pair was missing and replaced with an extra child-sized pair that doesn't fit an adult, came in a different box with no nose clip and a different lens sticker, in a colour not even listed on the site.
I reported it immediately and sent photos and my order summary on 14 June. Since then I've dealt with five different named agents, each restarting from scratch, with responses that read as AI-generated. On 15 June one agent confirmed a replacement had been "requested from the fulfilment team," and another confirmed the same on 3 July. Over a month later, nothing has shipped and there is no tracking. At one point I was even told the child-sized pair was simply an "old adult style" — it plainly is not.
I'm now going to have to try and source adult goggles elsewhere before our holiday and am pursuing a chargeback. Happy to update this review if it's actually resolved.
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