Quick delivery but really poor value for money Premium pricing and marketing but at the end of the day feels like presentation over actual substance. I would not advise using this as a gift service... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Ordered the pastel flower gift box last minute at 9pm for a next day delivery & my friend who received it the next day loved it! And it was such a quick process, will be ordering from here again, Than... Näytä lisää
Amazing funeral tributes. The flowers are high quality & affordable prices. Denise will go over & above to meet the times you need flowers delivered or collected. 1st class Florist.
I've opted for 'My Cutie pie' as I like everything shown except it was for my sister who was in recovery so I didn't want a 'valentine looking gift' so asked if they could take out the roses and repla... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
A locally owned New Zealand Florist & Gift store offering affordable bouquets, posies, flowers in a box, gift boxes, gift baskets as well as Sympathy and Wedding Flowers. Flowers are sourced direct from growers or the local market to ensure freshness and lasting beauty for the customer. Whether you desire a simply flower bouquet, or a personalized gift, we have a Gifting Solution. We are are based in Auckland, but we deliver Flowers and Gifts New Zealand wide Monday to Saturday. In Auckland we deliver same day 7 days a week. If you'd like to check us out in person to see more amazing gifts, or talk to us about your floral needs, visit us at 254 Great South Road, Takanini, Auckland. We are open Monday to Sunday.
Yhteystiedot
Suite 6, 254 Great South Road, Takanini, 2112, Auckland, Uusi-Seelanti
- +64 9 262 2509
- florists@thewildrose.co.nz
- thewildrose.co.nz
4,4
Erinomainen
692 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Not even Cyclone Gabrielle couldnt stop these guys!!
Their was a cyclone and they still found a way to deliver in the middle of it!!
Firstly they provided an early notice it may not happen when the main NZ courier determined no deliveries, but they continued working with other partners and my valentines day was made perfect - thank you literally in a time of crisis feeling really down this made me feel wonderful
11. helmikuuta 2023
Fast and easy and friendly staff
3. helmikuuta 2023
Easy to order and friendly staff that…
Easy to order and friendly staff that advised of free delivery if I ordered online (because my order was over $100)
2. helmikuuta 2023
Placed a last minute order and the…
Placed a last minute order and the staff made sure to get it ready in time for collection.
Always impressed with the service.
4. tammikuuta 2023
An amazing team without the high costs - Thank you so much🌟
The lovely ladies on-site were extremely helpful knowledgeable & understanding around budget. Can I just acknowledge how grateful i really was for their guidance & recommendations. Our giftee was just blown away, thank you again 🙌
27. tammikuuta 2023
The most amazing service ever!!
The most amazing service ever! So I have called to ask for a personal time for the flowers to be delivered and the store manager was so lovely and kind and got a staff to hand deliver as it was on the way to a staffs house. This made me super happy and grateful as not only was my mum thrilled but also the effort and lengths the wild rose staff went to help me. I appreciate you all highly! Will definitely be ordering from you guys more often just because of your lovely service!❤️ God bless you all!
25. tammikuuta 2023
Great experience!!!
Great experience! Especially managing a Saturday delivery in the crazy Auckland weather bomb!
Only thing that stopped a 5* review is that a photo of the bouquet would have been great.
26. tammikuuta 2023
Awful couriers, great gifts
Not necessarily fault of the Wild Rose but the gift never arrived. My friend has tried to organise redelivery 3 times and it never turns up and it’s really ruined the specialness of organising a gift having to communicate with couriers and follow up with her constantly. Waste of money
17. tammikuuta 2023
Vastaus yritykseltä The Wild Rose
Hi Chloe,
We are so sorry to hear about this, We are always working with our delivery partners to improve our service, We will contact you through email to discuss this further and find a resolution.
Regards,
Sim
Absolutely stunning
Absolutely stunning, gawjus produce thank you so much. It’s my mums first birthday without my dad and I needed it to be beautiful. It. Exceed expectations thank you so much 🥺🥺🥺❤️❤️❤️❤️
25. tammikuuta 2023
Exceed expectations
Amazing, on time, exceeded expectations, beautiful hand written letter, great value. Thank you for making my mothers birthday special
18. tammikuuta 2023
Some of your staff are rude.
Had trouble with your website ordering and found I had somehow missed entering the address for the recipient so phoned the shop. The person answering was rude and kept overriding my request for getting the address correct. She felt it was not necessary to include surname and also not important to include their apartment number as it was going to a Ryman facility. Why was that so difficult? There ended up being a big mix up at Rymans and the lady I spoke to on 13th January was in complete contrast and really helpful on the phone. Also suggest you send the photo you have (of the flowers when you send them) to the person paying for them. Other florists do this and it is nice to see just what the person receives. This is not the first, or second time I have ordered (or tried to order flowers) from your shop at Takanini and been treated like a second class citizen - what is it about some of your staff. I feel they spend more time being rude to the customers than trying to make your customers enjoy the experience. Poor form really. The only reason why I have used Wild Rose is because I can actually visit the shop - I am in Conifer Grove.
This review is not for publication - just a heads up for you on what is going on in your shop.
10. tammikuuta 2023
Orchids for friends
Gr8 online company to use for flower delivery! Friends were very happy to receive the orchids couple days before Christmas. Orchids were healthy and had a lot of new buds ready to open. Thank you
22. joulukuuta 2022
Only lasted two days not like the last…
Only lasted two days not like the last ones my sister ordered from USA
26. joulukuuta 2022
Vastaus yritykseltä The Wild Rose
Hi Margaret,
I am sorry to hear about this, we would love to investigate this further, Can you please reach out to us at Florists@thewildrose.co.nz so we can investigate and help resolve this issue?
Regards,
Sim
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