URBAN MOOD STORE Arvostelua 

Virkelig dårlig. Har stadig ikke modtaget ordre

i have not received the product that i ordered yet

Not delivered, and they refuse to actually answer questions honestly. Biggest rip off company of 2024. Facebook ads are terrible and care little for actually checking companies, I'll never purchase through any Facebook ads again. This company Are truly despicable.

After writing two bad reviews, because I had zero communication from them, and shipping details were false. 41 days after ordering, I finally received the product. It looks decent, feels okay, but has two completely different tags. One says made in Mexico, but it’s worth noting that tag looks as if it was cut off of a legit product, and sewn onto this product. The other (the washing label inside) - is sewn on upside down, and says it was made in Vietnam, so based on that, and the appalling lack of customer service, I would say it’s a fake that I just paid $114 AUD for.

AVOID PURCHASING FROM THIS SHAM OF A COMPANY.

Ordered in 12/4/24
No updates on shipping
No idea when it will come
Very disappointed

Non mi è mai arrivato nulla
Una truffa

Item never received. Emailed multiple times but no response. Have not disputed through bank

Still waiting for a hoody i purchased over a month ago. There is no customer service feel like it's a scam

Item never received customer service don't respond and no refund given. I would never buy off here again.

Don’t bother. Ordered a hoodie …( Not particularly cheap) at the beginning of November as a Xmas gift. Heard nothing. No tracking. Sent emails, no response. Disputed the payment with my bank and they refunded me. Hoodie turned up yesterday 30th dec. not an original hoodie and not worth the money or hassle I would recommend paying the extra and get an original

Svindel, svindel, svindel..
Bestil ikke herfra - du får ikke dine varer! Jeg har bestilt 2 bluser d. 3. November 2024 og har ikke modtaget dem, men de trak pengene dagen efter bestillingen. Jeg har skrevet til dem og “når”de svarer siger de bare at pakken er forsinket. Siden jeg har bedt om at få mine penge tilbage har de ikke svaret mig.
Svindel hjemmeside!!!

UPDATE:
Jeg modtog mine varer d. 10. Januar efter næsten 2,5 mdr. Varerne er totalt kopi varer det er der ikke nogen tvivl om - køb ikke herfra!

Do you purchase from this company. Ordered Stussy hoody on 20th November still hasn’t arrived. Got tracking details being delivered from China. Obviously not authentic. I have emailed four times now and no response. Ordered T-shirt on same day it arrived quality poor and dreadful smell!

Avoid at all costs.
Items are of poor quality. Sizing is awful. Items are missing spelt.
Customer service non existent.
ABSOLUTELY DREADFUL.

Ingenting levede op til forventningerne!!
Bestilte mine varer d.20/11 og der står 2-3 dages levering. Da varen ikke afsendes kontakter jeg dem for, at annullerer orderen, da jeg skulle have brugt mine varer. Det kan ikke lade sig gøre, da den allerede er behandlet. 10 dage efter afsendes varen først og levering loves mellem d.11 og 20december. Varen skal så være til en julegave, men er så heller ikke leveret endnu!! Et større svindel og utroværdigt firma skal man godt nok lede længe efter. HOLD JER LANGT VÆK!!

AWFUL DONT RETURN

Dacht legitieme website te zijn, zag later in de T&T pas dat het uit China kwam. Maand op moeten wachten en bleek slechte kwaliteit en imitatie, zeker niet de 75euro voor een sweater en 45euro voor T-shirt waard.
Sweater L mouwen te kort, T-shirt L extreem breed.

This company sucks. I ordered my customised shelf in Aug and when it was delivered in Nov, it was the wrong product. So they insisted I use the wrong shelf while they get the correct shelf manufactured again. They promised to deliver by mid Dec, then it was suddenly pushed to early to mid Jan. there is no actual ETA. Communication is only done via WhatsApp n email. They apologised for the delay but frankly, it’s just lip service. The shelf costs $439 and they offered $40 discount which is unacceptable! How can a simple shelf take 6 months? They are a scam. Don’t ever order anything from them😡😡😡

still haven’t gotten my order been about a month

Bought a sweatshirt that took weeks to arrive.
When it did arrive, it was a fake and I returned it.
Had to pay £15 for shipping as the return is in Spain and now they are saying I have to pay a £35 customs fee. The Royal Mail tracking has said that they have tried to deliver it. They are now not getting back to me and I have lost £95.00