The Tess Group Arvostelua 

The trainer Neil made the corse really fun and up beat. His execution of the corse was structured and dynamic. Catering to as many people in the group as possible, really taking thire needs into account.

The course was structured very well. Thoroughly enjoyed the course thanks to Neil who I felt catered to my learning needs.

Great course, interactive techniques, clear delivery and comprehensive, great trainer also.

Neil Richards delivered this course in the most excellent way to me and my colleagues. He kept everyone engaged and i believe no one will fail this CSAS/RSAS assessment if it is lead by NEIL RICHARDS.

The CSAS/RSAS course was highly informative and well-structured. The material covered was relevant and thorough, providing a solid foundation in the subject. Neil Richards was knowledgeable and supportive, making complex topics accessible and engaging. Overall, it was a valuable learning experience.

Chapter 8 course well presented and informative Neil made it enjoyable.

The trainer, Neil Richards executed a brilliant course.
It is a very intense course with alot of information to acquire. Therefore a lesser capable trainer could of had us victims of death by power point.
The course was tailor made to the needs of the class, engaging and Interactive.

WE ALL PASSED.

Neil Richard’s was a good trainer, engaged well during the course and supported colleagues very well. Neil was funny with a good sense of humour and made the course enjoyable and interactive

Neil was great, informative and engaging. The course itself was organised and well structured and even fun.
I did pass at the end of the day.

Trainer excellent, made the course fun where he could and the engagement aspect was really good

Enjoyed the session. Good engagement and content throughout. Just the right length of time and relaxed atmosphere.

Great course delivery

I recently completed the CSAS course, which ran for three days, and I must say it was an excellent experience. Neil, our instructor, was exceptional. His attentiveness and dedication truly made a significant impact on our learning.

Neil’s teaching style is highly engaging and effective. He has a remarkable ability to break down complex concepts and make them accessible and understandable. Throughout the course, he was always available to help and answer any questions, ensuring that no one was left behind.

I particularly appreciated how Neil tailored his approach to meet the needs of each student, offering additional support where necessary. His enthusiasm and passion for the subject were evident and made the learning experience enjoyable and motivating.

Overall, Neil’s expertise and supportive teaching methods greatly enhanced the course, and I left with a solid understanding of the material. I highly recommend Neil as an instructor for anyone considering this course.

as a current employee of TfL this course has been one of the best courses I have done so far. It has been very informative I feel the skills I have learnt I would differently be able you use in my role. Neil Richard’s was my trainer and he made the course very interesting and kept us all engaged throughout the week.

Enjoyed learning new elements/Skills to my job role.
Neil Richard’s delivered the course professionally and clear, very engaging and got the whole group involved in all discussions
Would recommend this course to others in the future

Neil was a great teacher and i really enjoyed learning with him and the way that he held the course was really engaging and i cant wait to do other courses if his teaching.

I’ve just had a session with Jamie Chambers on Problem Solving and Decision Making and it was great, so interesting and a great basis for further learning

Jamie is very engaging from the outset with clear expectations a boundaries. He has good knowledge and understanding of the coaching modules and in spite of a rocky start to the course (not Jamie's fault) I have found the workshops incredibly informative. I have knocked one star off because I find sitting in Zoom meetings very draining, but I totally understand why the course is delivered in this way.

Jamie is wonderful, informative and funny and makes learning fun. He makes sure everyone is comfortable and is very knowledgeable and makes sure you understand before he moves on.

My final tutor was great 5/5.

Nicola Dulson tried to accommodate everything I requested to be able to succeed with this qualification, thank you Nicola ♥ I will miss working with you. I couldn't have gotten a distinction without her.

I will say, it took a month to provide a tutor once my original one resigned. This delayed my work as it was assignment-dependent and if I was any slower I would've finished later than I wanted to due to this. In addition, it took three months for them to enrol me once I started my job role. This meant I was on an apprentice wage, job title etc. for three months longer than necessary due to this process.

Other than what I've mentioned, they are extremely helpful and do develop you, also offering free additional guidance (courses for example) during your apprenticeship. It is worth the development if you are completing through a scheme.