The Self Space Arvostelua 

43
TrustScore 4/5 tähteä

4,0

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I've been using self space on and off for a couple of years and its been life changing. I was matched to a therapist who has been perfect for me and I really look forward to the sessions. Communica... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

It took me far longer than it should have to speak to someone. I’ve always considered myself a “just get on with it” type of man. I saw talking about how I felt as a weakness. Work (amongst... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Booked an online appointment with a therapist who never showed up. I emailed them 3 times and called twice before someone got back to me. I then moved the appointment to another therapist on the sam... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I honestly feel much calmer and more relieved after 12 sessions with Mark Dalby at Self Space. I was really upset leaving my last role while transitioning into a doctoral programme. Soho is a really n... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Mielenterveyshuolto
  2. Mielenterveysklinikka
  3. Hyvinvointikeskus

Yrityksen kirjoittama

Therapy, not just for the frazzled, but for the self-improvers too. See us in person or online - individually or through your workplace.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

43 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

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4,0

Kaikki arvostelut

(43)

6 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Can be valuable but price is high

Overall, I've had a positive experience with Self Space. After a few sessions, I was able to find a therapist I genuinely felt comfortable with, which was a big positive. The support I've received since finding them has been really valuable and appreciated.

With that in mind, the cost is fairly high at £90 for 50 minutes, which unfortunately will be out of reach for most. I was fortunate enough to have a couple of sessions paid for by my employer, but when that runs out, I'll be paying myself, and for me, that won't be sustainable in the long term as all the progress done until then would have to pause or end.

At that price point, I would likely seek other options, perhaps using a private therapist, which is less expensive, or trying out other platforms.

Another thing to mention is the clunky booking system. It's so hard to make appointments through the platform and most times I need to call or e-mail. The view of the available therapist dates is done on a weekly basis and you have to keep changing the dates by week to find a suitable date. I don't understand this and why can't it be done by month like 99% of websites. I have raised this a few times and got told they were working on a new website so keep that in mind, but as of now it's not straightforward at all.

25. kesäkuuta 2025
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Hi JC,

Thank you so much for the review, we're glad you've had such a positive experience with Self Space and you've found such a great fit with your therapist.

We're always able to offer additional sessions to our client partners, so please do have that conversation with your workplace about the possibility of increasing that for you.

Regarding the booking system, we hear ya! We are working on a new version, which will be coming later on this year.

- Self Space

Saanut 5/5 tähteä

Recommend Self Space

After having 3 consultation/intro calls to ensure I found the right match for me I have had 5 brilliant sessions with my therapist. I'd highly recommend asking for consultation to ensure you have found the right match for you, it makes a world of difference. Great communication from Self Space and user-friendly website.

9. toukokuuta 2025
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Thank you so much for sharing this Vic! We really appreciate the feedback. The Self Space team x

Saanut 5/5 tähteä

I've been seeing my therapist Nisha for…

I've been seeing my therapist Nisha for a few months now. She's helped me develop brilliant coping skills, asks me questions that makes me think and leads me to thinking differently. I'm really happy with the service. I'm very very happy with my therapist, I'm learning to become a better person. A stronger person, and this is all down to the support I receive.

10. huhtikuuta 2025
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Hi Dennis. Thank you so much for sharing this. It means the world to us that you are happy with your therapist and receiving the support you need. The Self Space team x

Saanut 5/5 tähteä

Highly recommend Alexandra Pomeroy

I first connected with Alexandra (Alex) Pomeroy at Self Space last summer when I booked myself in for an MOT for the first time with Self Space. In that session, we identified some areas of potential improvement and focus for me to work on and began seeing each other on a biweekly basis.

It has been several months now since that first MOT session, and I have found working with Alex to be very helpful in managing my anxiety and stress levels following some challenging life events. Alex brings a unique perspective, remembering many things said in previous sessions and connecting dots that I wouldn't have been able to independently, pulling from her vast expertise to suggest key exercises to help explore certain feelings and emotions (which I struggle being able to do). Alex has made a wonderful, positive difference in my life and I couldn't recommend her enough.

29. maaliskuuta 2025
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Thank you Sarah, that really means a lot to us. Creating a calm, containing space with kind therapists is exactly what we aim for. We're really glad that Alex has made a positive difference in your life! The Self Space team x

Saanut 1/5 tähteä

Self Space presents itself as…

Self Space presents itself as progressive, but my experience was deeply disappointing. Therapists are overworked, under-supported, and treated as expendable. Onboarding is rushed, requests for training and accessibility needs are ignored, and management enforces rigid, arbitrary policies while failing to provide clear guidance. Intimidation tactics replace fair process, and restrictive contracts limit therapists even after leaving. If you value ethical practice, look elsewhere.

13. maaliskuuta 2025
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

We’re really sorry to read this and saddened to hear that your experience of working with Self Space felt this way. We take feedback from therapists seriously, especially where it relates to support, accessibility, onboarding, clinical governance or working practices. Our intention is always to create a safe, ethical and supportive environment for both clients and therapists. We know that clear communication, fair process, appropriate support and ongoing training are all essential to that, and we’re committed to reviewing concerns carefully where they are raised. We’d really welcome the opportunity to understand more about your experience and look into this properly. Please contact us directly at hey@theselfspace.com so this can be reviewed by the appropriate team.

Saanut 5/5 tähteä

Amazing therapist

The schedule of Self Space sessions is very easy to book. Particularly my therapist Alessandra is very kind and listen carefully. I highly recommend the services. I appreciate everything she has done for me.

18. helmikuuta 2025
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Hey Heloiza, thank you for your kind words! Take care. The Self Space team x

Saanut 1/5 tähteä

Dont work for or with them

I worked for them and they treated me appallingly. I actually need therapy to recover. They advertise that they provide supervision but then 1 month in i found out that was not true and when i raised concerns about clinically unsafe practices they bundled me out.

15. helmikuuta 2024
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

We’re really sorry to read this and saddened to hear that your experience left you feeling this way. This is not how we would want any therapist working with Self Space to feel. We take clinical safety, governance and therapist support very seriously. Therapists working with us are required to have their own 1:1 clinical supervision, and we also provide regular group supervision, reflective practice spaces, CPD opportunities, and ad hoc clinical support from our leadership team where needed, particularly around safeguarding or complex cases. We’d welcome the chance to understand more about what happened and review this properly. Please contact us directly at hey@theselfspace.com so this can be picked up by the appropriate team.

Saanut 5/5 tähteä

Highly recommend Alessandra Vitarelli

I started seeing Alessandra during a particularly challenging time in my life. As my therapist for the last c. 12 months she has been a calming and steady presence while I built-up my resilience and confidence again. I am learning so much about myself through my work with Alessandra and building practices and tools that are improving many areas of my life. I would highly recommend as a therapist.

30. tammikuuta 2025
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Emilie,thank you so much for sharing this. We're so glad that Alessandra has been a calming and steady presence in a difficult time in your life.

Thank you for trusting us, and for recommending us so openly.

Take care,
The Self Space Team x

Saanut 5/5 tähteä

Recommendation for Alessandra Vitarelli

Alessandra Vitarelli is incredibly professional, warm and overall is helping me hugely whilst I am navigating some tough times in my life. I am very grateful for Alessandra’s flexibility, as she is available even on weekends. I know have weekly sessions with her and I am so thankful for her service.

8. joulukuuta 2024
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Hi Estelle, thank you so much for sharing this - your words mean a great deal to us. We’re glad that Alessandra been such a meaningful support for you. Thanks for trusting us; it means a lot.

Take care,
The Self Space Team x

Saanut 5/5 tähteä

SelfSpace is the best

SelfSpace is the best. I was able to be matched with my amazing therapist Alessandra very easily when I was struggling with my mental health and needed some professional support.
As a therapist Alessandra is very insightful and gave me alot to reflect on so as to help me manage my emotions better. Thank you!

9. joulukuuta 2024
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Hi Mel, Ah, this is so lovely to read, thank you for taking the time to share it! The Self Space team x

Saanut 4/5 tähteä

Very helpful experience

I decided to try Self Space because the company I work for partnered with them to give their staff 6 free sessions. The sessions I received were amazing and really helped with the things I have been struggling with the past few months. They have a really helpful therapist finder tool where they ask you questions and pair you up with a recommended therapist. The only thing I fault is their booking system. My experience with it has been slightly annoying as there has been a few miscommunications due to there being no form of conformation when booking. I would suggest implementing a email conformation system just so you have it saved and on hand if needed. The problem I had was my therapist booked the date for me but chose the wrong time by mistake. Because I didn't receive an email to confirm, the incorrect appointment was not fixed until the day of, so I missed a session I very much needed on that day. Apart from this system flaw, I really enjoy Self Space and I will continue to use them when I need too.

2. lokakuuta 2024
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Thanks so much for your feedback! We're really glad you found the sessions helpful and connected with a therapist who made a difference. We hear you on the booking system—missing a session is far from ideal. We're working on improving our email confirmations to avoid this in the future.

We appreciate you sticking with us and look forward to supporting you whenever you need.

The Self Space Team ❤️

Saanut 5/5 tähteä

My therapist Morgana is amazing

My therapist Morgana is amazing. It took a good 4 sessions to feel any kind of benefit, but stick with it and I didn't feel like I needed to stick with that therapist and that I could change if I wanted to. Luckily didn't feel the need to. There's no pressure to keep booking either. The support is there whenever you need.

10. lokakuuta 2024
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Thanks for sharing! We’re so glad to hear that working with Morgana has been helpful for you. Therapy can take time, and it’s great that you felt supported to stick with it and had the freedom to choose what’s right for you. We’re here whenever you need us—no pressure, just support ;)

The Self Space Team ❤️

Saanut 1/5 tähteä

Grave concerns about this place

1) As a clinician, l have grave concerns on how exactly do they create a safe space with one off therapy sessions and no safeguarding policy! A disaster waiting to happen!

2) They blocked me from insta for not agreeing with them on their post re USA election debate. I did not post anything offensive. Simply a difference of opinion. These are people meant to be championing and providing therapy!

The thing is they just had a workshop on DEI (diversity. Equity and inclusion) but like all of these DEI advocates, they ain’t interested in diversity of opinion or including views that don’t fit in with their own extreme liberal ideologies and narratives. Their whole ethos is saturated with gender ideology, lack of therapists of religion and lack of boundaries.. They had the cheek to put in said post election post a slide about women and girls being kept safe. They can’t even define a woman. You care about women; post about protecting our spaces, sports and awards! Also, election demographics on who voted according to gender don’t match your ill informed post.

I have been in touch with them before requesting info about something. Usually horrendous at replying and need prompting so surprised it took 1 minute for them to block me. I hope whoever blocked me takes time to reflect with their supervisor and works on conflict resolution as if that’s your reaction, you have no right to be in a therapy space. immature. I wonder what one of their therapists would do if you came to therapy and had a different POV on current affairs as them.

6. marraskuuta 2024
The Self Space-logo

Vastaus yritykseltä The Self Space

We’re sorry to read this and appreciate the opportunity to clarify a few important points. Client safety is central to how we work at Self Space. We do have safeguarding policies and procedures in place, and our clinical team is supported by safeguarding leads and clinical governance processes. While some clients use Self Space for one-off sessions, others attend longer-term therapy, and our aim is always to work safely, ethically and appropriately within the context of what each client needs.

We also want Self Space to be a respectful and inclusive space for clients, therapists and our wider community. We recognise that decisions may have been made historically that don't reflect how we aim to show up today. We believe people can hold different views and still speak to one another with curiosity and respect, whilst also recognising our responsibility to create spaces that feel safe.

If you’d like to raise a specific concern with us directly, please contact us at hey@theselfspace.com so it can be reviewed by the appropriate team.

Saanut 5/5 tähteä

I really found my experience of therapy…

I really found my experience of therapy extremely positive – it wasn’t always easy, but I guess that’s the point. My therapist was very professional and always made me feel at ease. I now feel that I can acknowledge things in a positive way, and this will help me to be a better version of myself and for that, I will always be grateful.

20. syyskuuta 2024
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Thanks for sharing this—it’s incredibly moving to hear how you’re feeling. Therapy isn’t always easy, as you said, but it’s inspiring to see how you’re acknowledging things positively and moving forward. Knowing that our space and your therapist have helped in that journey means a lot to us. We’re grateful to be part of your growth, and here’s to continuing the journey toward the best version of yourself!

The Self Space Team ❤️

Saanut 5/5 tähteä

Self Space changed my life!

I struggled for years to find a therapist /space that suited me. Self Space really changed that. The spaces are very cool, unlike some of the stuffy rooms I have visited in the past. I also didn't really like going to therapist's houses, so it was great to be able to go space on the high street.
The team are incredible at what they do. They really get it!
It has become part of my weekly routine, as easy as booking in to get your nails done!

23. lokakuuta 2024
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Thanks so much for sharing this! It’s lovely to hear that our spaces feel like a breath of fresh air compared to more traditional settings—and that they make it easy to integrate therapy into your routine. We work hard to create spaces that feel accessible and inviting, so it's wonderful to know it's making a difference for you. We’re grateful for your kind words about the team too; they really do put their heart into the work. Thanks again!

The Self Space Team ❤️

Saanut 5/5 tähteä

Choosing a therapist

I love that I could look through the list of therapists to find one that specializes in my needs and offers support according to my life.

28. toukokuuta 2024
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Thanks so much for sharing this! We’re glad you found the freedom to choose a therapist who truly aligns with your needs and offers the support tailored to where you're at in life. That choice and connection are at the heart of what we do. It’s wonderful to hear you felt supported in this way, and we’re grateful to have been part of your journey.

The Self Space Team ❤️

Saanut 5/5 tähteä

An incredible platform with wonderful therapists

I've been having therapy since my mid teens. It's been on and off but I recently picked it up again once I started working through a self space program that partnered with my company.

It's incredible the service that Self Space provides. I've been very fortunate to have such an amazing therapist that has supported me throughout these 2 and a bit years.

Thank you Self space for providing a platform for people to talk and share issues with their mental health. The world is a difficult place and it always helps to talk with someone.

29. lokakuuta 2024
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Thanks for sharing your journey with us. It’s amazing to hear that Self Space has been part of your ongoing support, especially through our workplace partners. Knowing that our therapists are helping to create a space where you feel truly supported means a lot. Life can be overwhelming, but having someone to talk to can make all the difference, and we’re so glad we could be there for you.

The Self Space Team ❤️

Saanut 5/5 tähteä

I can 100% recommend the self space

I can 100% recommend the self space. I wasn’t sure what to expect with a virtual session after always choosing to see therapists in the past in real life.

Tahirah Yasin was incredible and put me at ease straight away and I felt I made progress in one session than I had in the past with 2/3 months of sessions.

28. syyskuuta 2024
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Thanks for such a glowing recommendation! We’re thrilled to hear that your virtual session was impactful and put you at ease right away. It's wonderful that Tahirah helped you make such meaningful progress in just one session, especially after years of in-person therapy. Your trust in Self Space for a different kind of experience means a lot to us. Here’s to more breakthroughs and support along your journey!

The Self Space Team ❤️

Saanut 1/5 tähteä

Caveat Emptor: Frauds of their practice

They struggle with internalized supremacy and this bigotry shines through both in their work and content. I would not trust these individuals with my vulnerabilities and suggest you proceed with caution if ever considering them. The fact 25% of their reviews on here are 1s is quite telling. Caveat Emptor!

7. elokuuta 2024
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Thank you for taking the time to share your thoughts and providing us with the opportunity to learn and grow from your feedback.

We're truly sorry to hear that your experience with Self Space has led to a negative perception of the culture we're creating and the work we're doing.

If you're open to discussing your experience further, we'd greatly appreciate the opportunity to learn more and use your insights as we continue to shape our culture and improve our services. You can reach us directly at hey@theselfspace.com. Thanks again.

Saanut 3/5 tähteä

Terrible online booking experience

When booking a session online, I selected 'virtual' in the menu that filters therapists based on location.

However when I had booked a session, I received an email informing me that the session was in London.

I immediately cancelled the session, but as the session was for the next day, I was told that I would still be charged.

I shouldn't be charged for an error caused by the poor booking flow that doesn't filter therapists correctly.

Edit: Despite the rubbish website, their customer service is really good. I got it sorted pretty quickly and managed to book a virtual session. You just have to email them and let them know you want the session converted to a virtual session.

24. marraskuuta 2023
Oma-aloitteinen arvostelu
The Self Space-logo

Vastaus yritykseltä The Self Space

Hi Rich. Thank you so much for your feedback. We have taken this on board and have since updated our booking flow to make this a smoother process and we're glad to hear you found the Client Experience team so helpful.

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