My purchase arrived almost a week earlier than anticipated. The necklace was perfect! 3 names plus 2 small diamonds. It looked awesome. Then for a reasonable price I added a pair of flower earrings... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Beautiful Mother's Day necklace with children's name on the beads. Fast delivery. Lovely package. 2 year warranty if needed. Preview available for most of the items where you add a name, so you can... Näytä lisää
The easy order process and checkout. I love my silver grandmas necklace! My grandchildren's names were spelled correct and the fine cut out of the names is perfect 👌Shipping was included, quick and p... Näytä lisää
My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer ser... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.
Yhteystiedot
Yhdysvallat
- support@theograce.com
- theograce.com
4,6
Erinomainen
282 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Absolutely beautiful piece of jewelry
Absolutely beautiful piece of jewelry! Very excited to give this to my friend
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Cathy,
Thank you for your kind words. We are so happy to hear you love the piece and hope your friend will love it just as much.
We truly appreciate your support.
Shocking delivery, no tracking
The item is great, however I’m appalled at the shipping situation.
Having bought a £200 item, there are no tracking details provided, meaning you’re unable to track your item properly, you’re just given the estimated delivery date.
The item was delivered early, and left outside, I can appreciate this is partially the couriers fault however under no circumstances should an item of that value be shipped without tracked delivery. Will not order again
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Michaela,
Thank you for your feedback. We are glad to hear you are happy with the item itself, but we are very sorry for the concerns caused by the delivery experience.
We understand how important tracking and secure delivery are, especially for higher-value items. Your feedback will be shared with our team as we continuously work to improve our shipping process.
We truly appreciate you taking the time to share your experience.
The shipping and quality of product
The shipping and quality of product ! I love how each piece carrys so much meaning and how personal each piece is
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Sherri,
Thank you for your feedback. We are so glad you love the quality and the meaning behind your piece.
It truly means a lot to us.
Treat yo self to a Coco Hexagon Photo Ring…
I ordered the Coco Hexagon Photo Ring in gold and it is so chic! Also, I get to wear a picture of my special little guy all day! It brings me such joy!
Also, I had to get my ring resized and that process was easy and I received notifications along the way.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Erin,
Thank you for your lovely message. We are so happy to hear your ring brings you joy and that the resizing process went smoothly.
We truly appreciate your support.
It was a pleasure to deal with Theo &…
It was a pleasure to deal with Theo & Grace jewelry. Very professional and caring team. Went out of their way to fix and accommodate my order. I will definitely be buying more of the beautiful jewelry from them.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Dale,
Thank you for your kind words. We are delighted to hear you had a positive experience with our team.
We look forward to serving you again.
Fantastic quality products.
Fantastic quality products.
Great delivery time.
Really easy to use website.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Melissa,
Thank you for your feedback. We are glad to hear you enjoyed the quality, delivery time, and website experience.
We truly appreciate your support.
Beautiful Bracelet
Beautiful bracelet! Amazing customer service! Fast delivery! Highly recommended!
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi,
Thank you for your wonderful feedback. We are so happy to hear you love your bracelet and had a great experience with our service.
Your recommendation means a lot to us.
They made me a Silver pendant with the…
They made me a Silver pendant with the name of our Beautiful little Parsons Russell Terrier Boab who left us for a new life in Heaven.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Joe,
Thank you for sharing this with us. We are truly honored to have created such a meaningful piece in memory of Boab.
It means a lot to be part of something so special.
The greatness of the staff behind this…
The greatness of the staff behind this company and the enthusiasm behind the creation of the jewelry really inspires eternal life to whom is on the they grace website. The kindness and encouragement with the jewelry modifications really showcase such intelligence and grace within this wonderful collection of jewelry. The divine message and remembrance that this lovely collection of jewelry is broadcasting is so valuable and it will live on forever and always since the adoration for one’s family is the true core meaning to eternal and a wonderful lovely experience to one’s life. Such a fantastic moment to be able to experience this beautiful grace of jewelry and the divine message that remembers our heart on what we know.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Jose,
Thank you for your beautiful message. Your words truly mean a lot to us and reflect exactly what we hope to bring through our jewelry.
We deeply appreciate your support.
Beautiful bracelet
The identity bracelet with a tag for each of my grandchildren’s names was the perfect 70th birthday present
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Wendy,
Thank you for your kind words. We are so happy to hear the bracelet made such a special birthday gift.
We truly appreciate your support.
First time using TheoGrace
First time using TheoGrace. I love the quality of their products along with the fashion, creativity and beauty that goes into their designs.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Linda,
Thank you for your feedback. We are delighted to hear you love the quality, creativity, and design of our pieces.
It truly means a lot to us.
I found the perfect necklace
I found the perfect necklace, ordered it with a discount, and received it a few days later! It Is absolutely stunning! I get compliments everywhere I go!!
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Lesa,
Thank you for your lovely feedback. We are so happy to hear you found the perfect necklace and that it brings you so many compliments.
We truly appreciate your support.
Necklace is simply perfect!
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi,
Thank you for your kind words. We are so happy to hear your necklace is exactly what you were looking for.
We truly appreciate your support.
I love the quality and simplicity of my 3D Bar Necklace
I love the quality and simplicity of this bar necklace. It's a lovely piece that I wear in memory of my son, Christopher. The packaging made this jewelry even more special.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Kathy,
Thank you so much for sharing this with us. We are truly honored that your necklace holds such a special meaning in memory of your son.
It means a lot to know the piece and the packaging made it even more meaningful for you.
Fabulous attention to detail!!!
Great product, quick shipping, great customer service! I will definitely buy from them again!
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Katie,
Thank you for your wonderful feedback. We are so happy to hear you enjoyed the product, service, and quick delivery.
We truly appreciate your support and look forward to your next order.
Above and beyond
A mistake that I had made was fixed despite me being short in my tone. The customer service team handled it perfectly and were quick to resolve my issue. The item was remade and shipped in no time. This level of customer service is appreciated and will keep me coming back for more. The quality of the necklace was great and it is very affordable.
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Megan,
Thank you for your kind words. We are really glad we could resolve the issue quickly for you and that you are happy with the final result.
Your appreciation of our customer service truly means a lot to us.
Love my bead necklace
Love my bead necklace. Has all my grandkids names and even a diamond in the middle 😁. It's beautiful ❤️.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi,
Thank you for your lovely feedback. We are so happy to hear you love your necklace and the special meaning behind it.
It truly means a lot to us.
Ordered a family birthstone necklace
Ordered a family birthstone necklace. Simply beautiful!!
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Michelle,
Thank you for your kind words. We are delighted to hear you love your family birthstone necklace.
We truly appreciate your support.
Not Trustworthy
This is an awful company. The customer service is horrible. They want to charge me a restocking fee just to add a charm to a necklace, even though the description for this product says a charm can be added anytime. Now they want the necklace back to add the charm, AND they want to charge me a 30% restocking fee because they demand I send back the original necklace. It was a gift. How do you ask someone to give a gift back?! For WHAT? I have tried to escalate this issue to a supervisor. I found out that they are NOT in the USA and do not have a contact number for discussion. This has been going on for months. I wonder if Nicky Hilton Rothschild, the owner, knows how poorly her company is being handled overseas!
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Rosalia,
We are very sorry to hear about your experience and understand your frustration.
This is not the level of service we aim to provide. Our team will review your case in detail and reach out to you directly to clarify the situation and find a fair solution.
Your feedback is important to us, and we truly want to make this right.
Great customer service
Theo Grace went above and beyond with customer service. They allowed me to send back an order for a Russian ring necklace when my daughter found out she was having another baby. They remade the necklace with the new baby’s name. This was one of 3 necklaces I have ordered. My daughter and daughter in laws are very pleased with them. I just ordered myself a grandmother bead necklace and cannot wait to get it. I think the quality is great. I always buy 14 k gold because I want them to last forever
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Theo Grace
Hi Jackie,
Thank you so much for your wonderful feedback. We are delighted to hear your family loves their necklaces and that we could assist you with the update.
We hope you will love your grandmother necklace just as much.
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