My purchase arrived almost a week earlier than anticipated. The necklace was perfect! 3 names plus 2 small diamonds. It looked awesome. Then for a reasonable price I added a pair of flower earrings... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Beautiful Mother's Day necklace with children's name on the beads. Fast delivery. Lovely package. 2 year warranty if needed. Preview available for most of the items where you add a name, so you can... Näytä lisää
The easy order process and checkout. I love my silver grandmas necklace! My grandchildren's names were spelled correct and the fine cut out of the names is perfect 👌Shipping was included, quick and p... Näytä lisää
My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer ser... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.
Yhteystiedot
Yhdysvallat
- support@theograce.com
- theograce.com
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Absolutely beautiful piece of jewelry
Absolutely beautiful piece of jewelry! Very excited to give this to my friend

Vastaus yritykseltä Theo Grace
Shocking delivery, no tracking
The item is great, however I’m appalled at the shipping situation.
Having bought a £200 item, there are no tracking details provided, meaning you’re unable to track your item properly, you’re just given the estimated delivery date.
The item was delivered early, and left outside, I can appreciate this is partially the couriers fault however under no circumstances should an item of that value be shipped without tracked delivery. Will not order again

Vastaus yritykseltä Theo Grace
The shipping and quality of product
The shipping and quality of product ! I love how each piece carrys so much meaning and how personal each piece is

Vastaus yritykseltä Theo Grace
Treat yo self to a Coco Hexagon Photo Ring…
I ordered the Coco Hexagon Photo Ring in gold and it is so chic! Also, I get to wear a picture of my special little guy all day! It brings me such joy!
Also, I had to get my ring resized and that process was easy and I received notifications along the way.

Vastaus yritykseltä Theo Grace
It was a pleasure to deal with Theo &…
It was a pleasure to deal with Theo & Grace jewelry. Very professional and caring team. Went out of their way to fix and accommodate my order. I will definitely be buying more of the beautiful jewelry from them.

Vastaus yritykseltä Theo Grace
Fantastic quality products.
Fantastic quality products.
Great delivery time.
Really easy to use website.

Vastaus yritykseltä Theo Grace
Beautiful Bracelet
Beautiful bracelet! Amazing customer service! Fast delivery! Highly recommended!

Vastaus yritykseltä Theo Grace
They made me a Silver pendant with the…
They made me a Silver pendant with the name of our Beautiful little Parsons Russell Terrier Boab who left us for a new life in Heaven.

Vastaus yritykseltä Theo Grace
The greatness of the staff behind this…
The greatness of the staff behind this company and the enthusiasm behind the creation of the jewelry really inspires eternal life to whom is on the they grace website. The kindness and encouragement with the jewelry modifications really showcase such intelligence and grace within this wonderful collection of jewelry. The divine message and remembrance that this lovely collection of jewelry is broadcasting is so valuable and it will live on forever and always since the adoration for one’s family is the true core meaning to eternal and a wonderful lovely experience to one’s life. Such a fantastic moment to be able to experience this beautiful grace of jewelry and the divine message that remembers our heart on what we know.

Vastaus yritykseltä Theo Grace
Beautiful bracelet
The identity bracelet with a tag for each of my grandchildren’s names was the perfect 70th birthday present

Vastaus yritykseltä Theo Grace
First time using TheoGrace
First time using TheoGrace. I love the quality of their products along with the fashion, creativity and beauty that goes into their designs.

Vastaus yritykseltä Theo Grace
I found the perfect necklace
I found the perfect necklace, ordered it with a discount, and received it a few days later! It Is absolutely stunning! I get compliments everywhere I go!!

Vastaus yritykseltä Theo Grace
Necklace is simply perfect!

Vastaus yritykseltä Theo Grace
I love the quality and simplicity of my 3D Bar Necklace
I love the quality and simplicity of this bar necklace. It's a lovely piece that I wear in memory of my son, Christopher. The packaging made this jewelry even more special.

Vastaus yritykseltä Theo Grace
Fabulous attention to detail!!!
Great product, quick shipping, great customer service! I will definitely buy from them again!

Vastaus yritykseltä Theo Grace
Above and beyond
A mistake that I had made was fixed despite me being short in my tone. The customer service team handled it perfectly and were quick to resolve my issue. The item was remade and shipped in no time. This level of customer service is appreciated and will keep me coming back for more. The quality of the necklace was great and it is very affordable.

Vastaus yritykseltä Theo Grace
Love my bead necklace
Love my bead necklace. Has all my grandkids names and even a diamond in the middle 😁. It's beautiful ❤️.

Vastaus yritykseltä Theo Grace
Ordered a family birthstone necklace
Ordered a family birthstone necklace. Simply beautiful!!

Vastaus yritykseltä Theo Grace
Not Trustworthy
This is an awful company. The customer service is horrible. They want to charge me a restocking fee just to add a charm to a necklace, even though the description for this product says a charm can be added anytime. Now they want the necklace back to add the charm, AND they want to charge me a 30% restocking fee because they demand I send back the original necklace. It was a gift. How do you ask someone to give a gift back?! For WHAT? I have tried to escalate this issue to a supervisor. I found out that they are NOT in the USA and do not have a contact number for discussion. This has been going on for months. I wonder if Nicky Hilton Rothschild, the owner, knows how poorly her company is being handled overseas!

Vastaus yritykseltä Theo Grace
Great customer service
Theo Grace went above and beyond with customer service. They allowed me to send back an order for a Russian ring necklace when my daughter found out she was having another baby. They remade the necklace with the new baby’s name. This was one of 3 necklaces I have ordered. My daughter and daughter in laws are very pleased with them. I just ordered myself a grandmother bead necklace and cannot wait to get it. I think the quality is great. I always buy 14 k gold because I want them to last forever

Vastaus yritykseltä Theo Grace
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