The Medicare Family Arvostelua 

Alicia was a kind, well informed client helper.

My first / initial call! I go on Medicare in 8 months! Alicia Williams was wonderful! Very knowledgeable, helpful and answered all my questions! I have her contact info and she encouraged me to reach out if any other questions come up!

I loved working with The Medicare Family. They were very helpful, timely, and knowledgeable. I highly recommend working with this company. Peggy Willem was absolutely wonderful to work with!

Jon Pumphrey was a big help getting me signed up for Medicare, explaining the different choices, and walking me though the process.

Made an inexcusable error that will result in a lifetime penalty and the response was only “sorry, nothing we can do and the penalty is small so you should be ok with it but we can’t help” so why did I go through someone for something I could have done myself? Lesson learned. Don’t use them unless you know enough to know what they are doing,

I just completed a phone call with Austin Hindes and he is outstanding! He explained my options, we weighed the pros and cons and came up with a plan I feel confident in. Thank you Austin! I look forward to working with you in the future!

As a retire nurse, I know the horror stories of making the wrong Medicare decision. I saw Sylvia, the Medicare Mama on social media and wstched many of her video. She knew all the questions I had and some extras I hadn't thought about, so I signed up. I spoke with Jon Wake, who was my agent and he guided me through this Medicare enrollment process. He answered all my questions because each person has a unique circumstance. Jon was very professional and guided me through to what I feel was the best plan for me and my financial and medical situation. There was no high pressure sales involved. He completely eased my mind and gave me options with no pressure. I would highly recommend the Medicare Family who is a 3rd generation owned family business. These people listen to you and care about helping you make the right decision for you.

I've owned a P&C Insurance Agency for 41 years and I'd just like to say that, Casey Sullivan of "The Medicare Family Group" was great, he's very professional, knowledgeable, friendly and easy going, he was not pushy at all but really cared about what was important to me and guided me through the whole process of getting the best Medicare Plans that were right for me...Mike :)

I've ALWAYS lived by the motto..."Work Smarter, Not Harder" ever since I heard it for the first time as a teenager. Folks...I STRONGLY encourage you to at least do your research on this incredible organization called The Medicare Family.

After working through this incredible "maze" of information for the 25 years I spent assisting my own Mother with her overall healthcare and Medicare needs...I can assure you that I DIDN'T wait one second more to contact this incredible organization! Now that it's my turn to enter this wonderful world of Medicare...I knew better than to try to tackle all the decisions, paperwork and avoid all the potential "penalties / pitfalls" that come with making bad decisions during the "process"...ALL BY MYSELF!

Therefore I am HAPPY to share with you the fact that The Medicare Family is OUTSTANDING in EVERY WAY! I was Blessed with my special "Guardian Angel", Ms. Peggy, who is a licensed client agent with this remarkable team of Medicare experts! From our very first conversation...right up to today's work on getting me officially enrolled in all facets of "the Medicare process"...Ms. Peggy's absolute professionalism and detail to attention was OFF THE CHARTS! She not only took the time to carefully answer my litany of questions...but also made the effort to calculate all the critical numbers associated with the available plans...that best met my needs. She has the patience of a Saint and did a great job of addressing any special health needs in order to keep any past anxiety at bay.

There just aren't enough words to express just how pleased and completely satisfied I am with this entire experience. If you value your TIME and overall SANITY...please don't try to simply "do it on your own". Contact The Medicare Family team today and help insure a WONDERFUL experience for this critical part of your life journey! Love, JR

I worked with Jon Pumphrey. What an outstanding guy he is. Walked me through everything step by step. It took me three different phone calls with him to finally make my decision. That was on my part. I was just overwhelmed with everything and needed to take sometime on my part to let everything soak in. Just going to turn 65 and making a Big decision on my part. Questions like, am I choosing the right plan, what are the costs, what do I actually need. All those questions that are all new to me. He took his time and patients to explain it all to me. If I didn't understand something, Jon would go over again with me until I understood it. Jon was so very patient, kind, and really an over the top guy!!! You have a GREAT EMPLOYEE working for this company. Your company should be very proud of him!! Kiddo's to you Jon. Five stars in not enough for you Jon. I give you 10++++ stars. You well deserve it from me. Wishing you nothing but the best with this company. Vickie Deschner

I was able to schedule my initial appointment quickly with Alicia Williams. Ms Williams was exceptional in providing valuable information and addressing all my initial questions. She was very thorough in her explanations and setting up my follow-up appointments. I highly recommend The Medicare Family.

Janet took the stress out of choosing a medigap plan. She was very pleasant to deal with and very patient in answering all my questions. The process of enrolling
In a plan went smoothly. I highly recommend and will surely recommend the Medicare Family to my friends, colleagues and relatives. Thank you.

Peggy Willem my Medicare agent was clear an concise with the information she gave . Very pleasant to talk to. Set was very easy.

Needed to get some clarification on the Medicare rules relating to Irma surcharges. Michael was very pleasant and knowledgeable during our conversation. The information I received will help me to decide when is best for me to move forward with Medicare coverage.

The medicare family made navigating enrollment very easy. They gave advice on all options and were not salespeople. Medicare has many options and restrictions that they explained. I would not have been able to negotiate finding the best but least expensive drug and part G plans
My agent Liz was friendly, professional and always on time for phone appointments

Julia was extremely helpful in explaining all the options available to me, helping me decide which are best for me, and getting me setup. I really appreciate all her help.

Alicia Williams was delightful to talk to. Ive really contacted this company a bit early (a year) with concerns about the overall process. She assured me that she will be calling me back next May to discuss my options. She pinpointed a few options we will looking into. Im confident I dont need to fret over anything. Thanks, Alicia.

Alicia Williams was wonderful to talk to explain everything in great detail. Eve answered questions my husband had. Alicia was very knowledgeable.

I made an appointment with some pretty complicated issues and needed advice ASAP as I was on day 63 (the last day!) of choosing Part D drug coverage. I can't say enough about how helpful and patient Elisha was. She answered all the questions I could think of at the time, with some pretty convoluted particulars. She probably thought it was a test, as it was really a heavy lift, I thought, but she handled it all with ease. I would not hesitate to recommend Elisha or TheMedicareFamily.com for their (free!) services.

Liz Trevino did a terrific job of wañking us through the confusing process of signing us up for Medicare. Bright, friendly, knowledgeable and good humored, she made the whole thong a pleasure.