They have a lot of selections. They were very great with delivery. They responded quickly to any inquiries. They have great customer service. Im thinking of buying a purse next . Im happy with my... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Excellent website with opportunities to buy. Lovely preowned boots of high quality and brand but astonishing customs fees to pay with no warning. In the end to receive a pair of shoes paid around 17... Näytä lisää
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I have had a great experience so far! Nazia from the VIP service is a gem. She made the whole process so smooth and she’s always available for guidance. Hats off honestly.
Extremely disappointed with The Luxury Closet. I was told my funds were “released,” yet nothing has reached my bank. They are refusing to provide a SWIFT code or transfer reference so my bank can trac... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Free returns within the GCC-region
The Luxury Closet offers you 100% satisfaction on purchasing from our site
This is why we offer a generous 3 day return policy. If you are not satisfied with the item when you receive it, we will offer you your money back. Please see below for returns process and terms and conditions. Please find more information here: http://theluxurycloset.com/site/returns
Yhteystiedot
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, Yhdysvallat
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4,2
Hyvä
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 81 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä The Luxury Closet
Dear Sian,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Very great service on time delivery and…
Very great service on time delivery and quick response when emailed
6. maaliskuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Shaunda,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The Luxury Closet set an amazing pre loved market industry standard.
I have been shopping with The Luxury Closet since 03/25 and it has been an amazing experience. I am a huge fan of Aspinal of London, one of the best quiet luxury brands on the market and The Luxury Closet has some of the most beautiful pre loved Aspinal products at great prices. But what's amazing of all is the customer service is the best in the industry, I'm here in New York, USA & and a Luxury Closet customer service representative called all the way from Dubai, UAE to make sure I was happy with my latest purchase. They are incredible!
4. maaliskuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Marian,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Highly recommended
I had a really good experience with The Luxury Closet. Buying luxury items online can sometimes feel risky, but their team made the process feel quite reassuring. The item I ordered arrived well packed and exactly as described, which honestly made me feel confident about shopping with them again.
What I appreciated the most was their customer support. Whenever I had a question, the team responded politely and tried their best to help, which made the whole experience feel much more personal rather than just another online purchase.
Overall, if you're someone who loves luxury pieces but also appreciates fair pricing and good service, The Luxury Closet is definitely worth checking out.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Swati,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Why am I being charged a $88 duty…
Why am I being charged a $88 duty payment fee from DHL to have my package delivered 537773 I'm not paying this so I would like a refund nowhere on your website does it state anything about a duty fee this is ridiculous
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Charlotte,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
Thanks very well packed and described
Thanks very well packed and described. I will be back again
2. maaliskuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Joeli,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Prix attractifs et service client…
Prix attractifs et service client réactif, merci!
13. helmikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Julien,
Merci beaucoup pour votre aimable retour!
Nous nous efforçons de ravir nos clients et de dépasser leurs attentes ; nous sommes ravis d’avoir été à la hauteur pour vous.
Encore une fois, merci d’avoir choisi The Luxury Closet. Nous espérons avoir le plaisir de vous servir à nouveau très bientôt.
Cordialement,
TLC
Very simple, but excellent value
Very simple, very fast. No fuss. And my PS bag is as described: excellent condition. Also happy with the price. Would definitely buy again.
5. maaliskuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear KM,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Vastaus yritykseltä The Luxury Closet
Dear Alaa,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The prices are very reasonable compared…
The prices are very reasonable compared to The realreal and Fashionphile. The information and pictures regarding the handbags are very accurate. Both handbags I bought were in almost perfect condition, even though the description stated condition as Fair. The items are sent on time and packaged with care.
4. maaliskuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Bea,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
خدمة سيئة جدا جدا بعد شرائي اسورة بمبلغ…
خدمة سيئة جدا جدا بعد شرائي اسورة بمبلغ ١٩٠٠٠ الف ريال تم ارسالها لي بعطل مصنعي في القفلومن ثم تواصلت مع خدمة العملاء في الواتس اب ليطلبو مني تصوير العطل ..وتم ذلك ليردو علي اليوم المقبل وكان ردهم بما معناه انني اكذب عليهم ويشككون في مصداقيتي وليس على التفنن في ارضاء العميل .. وهذا عيب جدا في شركة فخمة مثل هذه الشركة الضخمه وللان لازالو يرفضون ارجاعها بسبب المبلغ الاضافي في الترجيع والتوصيل
وليس التفكير في ارضاء العميل
نوعا ما اصحبت هذه الشركة لا تسوى للاسف
يعملو اي شي ليماطلو العميل ويسلموه الحاجه وبعدها فيه عطل او المقاس صغير يقولو له good luck دبر نفسك
4. maaliskuuta 2026
Always had a bad deal
2. maaliskuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Shakil,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
Vastaus yritykseltä The Luxury Closet
Dear Kemo,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Great prices and deals
Great prices and deals. Wish all items were able to place offers for though.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Customer,
Could you please confirm that you are referring to the correct business? We do not currently have any record of you in our system.
If you have a reference number, kindly share it, and we will be happy to look into this further for you.
Best wishes,
TLC
I truly love how fast and seamless the…
I truly love how fast and seamless the selling process is and I really appreciate the exceptional service provided by The Luxury Closet from picking up the item to ensuring I’m completely satisfied once it’s sold.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Anon,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Just in love with my latest purchase…
Just in love with my latest purchase amazing😍😍😍😍
8. helmikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Sagar,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
It wasn’t good in riyadh branch
It wasn’t good in riyadh branch
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Eman,
Thank you for your rating.
We’re sorry to hear that your experience at our branch was not satisfactory. We would appreciate the opportunity to understand what went wrong and make things right.
Please feel free to contact us at info@theluxurycloset.com
with more details, and our team will be happy to assist you.
Best Wishes,
TLC
Luxury Closet is the best online store…
Luxury Closet is the best online store to get quality luxury items. Everything ive purchased hasarrived exactly as described. I live stateside so the duty fees are a little of a hassle, but I guess thats the cost of doing business internationally.
13. helmikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Taneka,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Vastaus yritykseltä The Luxury Closet
Dear Maureen,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
AMAZING CUSTOMER SERVICE.
Customer Service Team,from The Luxury Closet, through whatsapp and email were AMAZING Thankyou for helping me, whilst guiding me through my first order.
WOW WOW WOW, My first order arrived in Australia and when I opened the box WOW WOW WOW What a BEAUTIFUL surprise, A piece of pure Luxury, Thankyou all ever so Kindly.
I'm actually in LOVE with The Luxury Closet and you will be too, when you recieve your first order LOVE LOVE LOVE.
Don't forget to press the love heart on the item you like as it will go in your wish list on your profile, then you will recieve notifications from The Luxury Closet of price drops on your wishlist, YIPPIE Thankyou.
Shane, QUEENSLAND, AUSTRALIA.
13. helmikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Shane,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
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