They have a lot of selections. They were very great with delivery. They responded quickly to any inquiries. They have great customer service. Im thinking of buying a purse next . Im happy with my... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent website with opportunities to buy. Lovely preowned boots of high quality and brand but astonishing customs fees to pay with no warning. In the end to receive a pair of shoes paid around 17... Näytä lisää
Yritys on vastannut
Easy to use website, shipping was instant, item excatly as described and will happily use again Only downside was taxes into the UK, but I've known companies used tactics/wordings and £££ amounts , t... Näytä lisää
Yritys on vastannut
I purchased a Celine bag that was advertised as being in pristine condition, but unfortunately the bag I received did not match that description. After a fair amount of back and forth, The Luxury Clos... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Free returns within the GCC-region
The Luxury Closet offers you 100% satisfaction on purchasing from our site
This is why we offer a generous 3 day return policy. If you are not satisfied with the item when you receive it, we will offer you your money back. Please see below for returns process and terms and conditions. Please find more information here: http://theluxurycloset.com/site/returns
Yhteystiedot
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, Yhdysvallat
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4,2
Hyvä
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 81 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Shoe Size Issue and Poor Service after
the shoes were in perfect condition as advertised but the size was ridiculous, it was stated to be size 41 but was easily a size 44.
6. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Paul,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
Vastaus yritykseltä The Luxury Closet
Dear Pascal,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Vastaus yritykseltä The Luxury Closet
Dear Aldo,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Item not as described
Item not as described. Not great customer service. Terrible first experience. Will never purchase from this company again.
6. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Teresa,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
ملك شاطرة كثيرة و بحب تعامل معها
ملك شاطرة كثيرة و بحب تعامل معها
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
عزيزتي ،
شكرًا جزيلًا على ملاحظاتك الرائعة!
نسعى دائمًا لتقديم تجربة تفوق توقعات عملائنا، ويسعدنا أننا تمكنا من تحقيق ذلك لكِ.
شكرًا مرة أخرى لاختيارك "The Luxury Closet"، ونتطلع لخدمتكِ مرة أخرى قريبًا.
مع أطيب التحيات،
TLC
Easy , fast , quality
Easy to use website, shipping was instant, item excatly as described and will happily use again
Only downside was taxes into the UK, but I've known companies used tactics/wordings and £££ amounts , to avoid buyers paying that too. It is what it is but would gain alot more overseas business👍🏼
3. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Carl,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Item arrived quickly
Item arrived quickly, in excellent condition and exactly as described.
3. huhtikuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear AR,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Vastaus yritykseltä The Luxury Closet
Dear Remith,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
from bad to good
Returned a parcel that didn't go to well in the begin, took a while but then manager stepped in and manually sorted it out instantly. thanks a got guys and keep up the good work
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Myro,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Great work
I would like to take a moment to appreciate Bhavya who has been always there to help with the order. It truly made it a seamless experience.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Kavita,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Superb Purchase and satisfied with the…
Superb Purchase and satisfied with the professional services of The Luxury Closet
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Bhavya,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Highly Recommended!!
Highly Recommended!!
I'm extremely happy with my purchase of the Rolex Watch, my First It was shipped fast and reached me in time despite the additional checks and documentation required by customs. Their team was always spot on in helping me clear the parcel. The watch is in perfect condition. I think I've found the right seller to shop from.
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Kabzinski,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Bad experience
I wore the shoes for only two days, after which the outer sole suddenly detached. Upon inspection, it became clear that the inner layer was old, worn out, and crumbling into a powder-like substance. Additionally, the shoe repair technician informed me that the shoes were very old and that the inner cork material had deteriorated, indicating that the shoes were not in new condition at the time of purchase.
16. maaliskuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Abrar,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
The worst platform
The worst platform, team and management. Never will think about it!👎🏻👎🏻👎🏻
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Maryam,
We were unable to locate your details in our system based on the information available.
Please contact us at info@theluxurycloset.com with more information about your visit so we can look into what happened. We’ll be happy to review this further.
Best Wishes,
TLC
Unique Items
Luxury Closet has items that I haven't been able to find anywhere else. Good communication and fast delivery to the U.S.
16. maaliskuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Renee,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Cancelled purchase
I payed for a bag then I read all negative reviews and cancelled my purchase because I was scared. I then re- read all reviews and noticed many of them are custom problems related. In my opinion the shop, which clearly stated customs duties are to be payed to courier, hansn't any fault about that and those negative reviews are pretty unfair. Its your responsibility to check how much YOUR COUNTRY charges for imports. I was well aware Italian custom charges 30% of the price (which also includes the shipping cost). That said, after I cancelled my order I was refunded in 2 hours on my account. For this experience I'm giving 5 stars and I am now regretting having cancelled the purchase. If i were theluxurycloset I'd ask trustpilot to delete all negative reviews strictly related to custom duties because they are unfair and nasty. Also, if you return your item , TLC cannot be responsible of refunding you the custom duties you paied! The money was taken by the destination contry Government so you need to ask refund to your custom office. I have been refunded by custom once, when I returned a ring to Japan by proving the item was returned.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Marina,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
I recently purchased a pre-owned LV bag…
I recently purchased a pre-owned LV bag from The Luxury Closet. It’s as new as a brand new one. Highly recommend😍
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Luxury Closet
Dear Tanisha,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The experience was surprisingly…
The experience was surprisingly pleasant. The ordered items arrived within three business days and were better than the photos.
16. maaliskuuta 2026
Vastaus yritykseltä The Luxury Closet
Dear Kindle,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Vastaus yritykseltä The Luxury Closet
Dear Asma,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Vastaus yritykseltä The Luxury Closet
Dear Sian,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
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