The LOCAL Plumbers Arvostelua 

Nicolae is a highly qualified plumber. While he was working we had a great chat. I plan to pass his contact details on to our building WhatsApp group and to other friends.

I had a disappointing experience with The Local Plumbers due to a lack of clarity around their inspection charges.

Before the visit, I was advised that the inspection rate was £62 for 30 minutes plus VAT. The inspection itself lasted around 20 minutes and mainly involved a visual check of the pipework. However, after the inspection, I was informed that a minimum one-hour charge applied, resulting in a bill of £125 plus VAT (£150 total).

My main concern is that the minimum one-hour charge was not clearly explained upfront. Had this been communicated before the visit, I would have been able to make a more informed decision. Transparent pricing is important, and I feel the information provided beforehand did not accurately reflect the final cost incurred.

While others may have different experiences, I believe the pricing structure and minimum charge policy should be made much clearer to customers before work begins.

The plumber who they sent was warm, friendly, caring and very knowledgeable, sometimes you can go on line and get the polar opposite, however I struck gold with this company, the plumber they sent was an absolute credit to their business and should be extremely proud to have such an individual working for them, not to sure if I can say his name, but you can delete if it’s not appropriate, his name was Ali, if you get him as your plumber, you will be blown away bye his knowledge and friendliness👏👏👏

Very polite & extremely helpful. Went over & and above to solve my problems & fixed in no time at all.
Would highly recommend them & will definitely use them again.
Thank you.

Yes very prompt very efficient work carried out in a very professional manner would definitely use again and recommend to friends

Mark was really helpful. Turned up on time. Kept the place tidy. Explained what he was doing. Went above and beyond to help.

Great plumber .very kind and explained the job well.very good job done quickly

Very polite,didn't take long to find the problem.and got it sorted out.
Thank you.

AVOID LIKE THE PLAGUE. Didn't turn up... TWICE!! There won't be a third time.

Ashley arrived within about 3 hours of my call and quickly resolved what could have been a very expensive situation of a leak beneath the concrete floor, by rerouting the supply to above ground. Saved me a lot of worry and expense. He was respectful of my property, and double checked everything as he went along, which was reassuring.
Some confusion over the price, which was apparently different to that quoted, but a phone call resolved that and "the discount was applied", making the price i paid very competitive. I would definitely recommend this company to anyone looking for a quick, affordable and professional job.

Quick response, kept me in the loop as to arrival time. Pleasant friendly helpful plummer. No messing about got onto the job with great success. 10/10

Great service and communication was kept informed during the whole repair

Arrived slightly early. Showed me T&A, which I read and signed. Checked the shower but it was not repairable. He stepped out for about 20 minutes and got a new one. Fitted and working. Paid over the phone. Very reasonable price. Very happy. 😀

Friendly and efficient service. Shower replaced and toilet seat fixed. Very pleased. Would recommend

Was impressed with the fast,and efficient service this morning and was given sensible and useful advice so as to stop this problem happening again.

Engineer arrived promptly and quickly diagnosed and fixed my faulty washing machine.He was polite and friendly and I was pleased with his work.

Discusting company. We contacted them for a simple job to stop toilet running after flushing. They gave job to an un experienced un qualified bodger .he ripped off the cistern causing massive damage to our wall and coverings then over charged us by replacing the whole inside of the toilet. He was rude .he put things back but not the toilet base properly and so dis charged everything waste over our new carpet. We rang the help line and they too were rude and un help full .both the customer care and the plumber said it would be yet another charge if he came back out to fix new problem. They caused it .my wife who is disabled had to go without a toilet for over 24 hours. We had no choice but call out yet another plumber but definitely not from the scamming company who we asked first .very quick to take money and leave no after care what so ever .they should be removed from trust pilot. Absolutely rip off scamming nasty company. Avoid

The company chose the right man, a brilliant plummer, for the job, living close by too, is a good reward for the company, especially for me being 83 and always aware of total strangers. I feel rest assured on the fast efficient work carried out and feel that I can always call on this company again.

I was happy until he left without checking the thermostat was the right temperature. I am a Dog Groomer. It was scolding & then Freezing. There was no way i could use it. There was.no in-between setting. He charged me £500.00. When calling him back he said I will come back, but it's another payment & you will need a new tap. This was really upsetting. He move my Dog bath into another room. That was £500. Now im left where i cant use it. Unbelievable. What a rip off.

Excellent service on a bank holiday weekend . Plumbers were great assessed situation very quickly explained what needed done and the time and cost. Would definitely recommend. Very professional .