ASAP 24/7 Plumbers Arvostelua 58

I would give 0 if I could. Do not use! The engineer come out quoted me £1400 including VAT to take a bath panel off and fix the a leak and put the bath panel back on! Upon leaving my property he told me he had to charge me £2400 as there was more work. At no point doing the work did he tell me it would cost more. He completely damaged my skirting board and bath panel. Received the report said recommendations- at no point did it say the job had been completed. The invoice states their labour fee was £1700?!Spoke to the manger Simon , who was awful and tried to justify their prices! No parts were used apart mastic £15. I will be taking legal action on them and reporting them to trading standards as this company should not be operating at all! They are a scam and break every consumer law going

Cowboys my toilet was not even repaired still have to flush 5 times they are quicker enough to take 1200 for a simple repair but not quick enough to re do their shoddy work .

They knew about the problem from the start, they still pretended to look for solution, which turned out not satisfactory, wasted our time and made us pay for it.

Charged a £59 call-out fee, which seemed very reasonable at first. However, for what turned out to be a simple blockage — later cleared by another plumber in around 35 minutes — this company wanted to charge over £250 per hour.

This wasn’t late at night or during the weekend either; it was early afternoon on a normal weekday. I completely understand and expect emergency rates, but anything over £150 per hour for this type of work feels excessive. In my opinion, the pricing was completely unreasonable.

their bullshit website saying "no hidden fees" is a lie. They charge £48 to show up and then charge outrage amounts for anything they touch. They charged me £210 pounds for opening a cabinet. Be careful, and try and find someone else.

Complete rip-off company.

I sincerely regret contacting and engaging with this service.

I contacted ASAP24/7 Plumbers Ltd because a member of our club reported there was no hot water. After checking the commercial boiler cupboard myself, I discovered a small leak dripping onto the boiler, apparently coming from a heating pump. This had triggered the safety fuses and cut the electricity supply to the boiler.

I called ASAP24/7 Plumbers Ltd and was told the initial call-out charge would be £150, plus any labour and materials required. I agreed.

Their engineer arrived around two hours later. After only a very brief inspection, he immediately claimed the pump was “gone” and that it was “a miracle the place hadn’t caught fire.” Almost instantly, he quoted me nearly £1,400 to repair it, or £4,300 to replace it if it couldn’t be repaired. I was shocked.

He said he would “try his best” to repair it and asked me to confirm by text message that I approved the £1,400 work. About 10 minutes later, he said another part also needed replacing and that it would cost an additional £320, again asking me to confirm by text.

Another 10 minutes later, he told me the office would email me a quote which I would also need to approve. By this point, the work was already underway and I had already twice confirmed the £1,400 and £320 charges.

Shortly afterwards I received the quote and discovered hidden within the contract an additional “admin fee” of 20% of the total cost — another £389 added on top.

So in the end, for roughly an hour’s work to stop a small leak and replace unspecified “materials,” they charged me almost £2,800.

To make matters worse, they still could not guarantee that we would actually have hot water afterwards because, according to them, they had “only fixed the leak.”

Absolute joke of a company. You’ve been warned.

Scam. Paid 500 pounds for absolutely nothing. Had to cancel to avoid a 1000 pound invoice on a minor repair that costs less than 150. Not sure the “plumber” had any idea what he was doing

Rubbish company. Rude plumber. Ridiculous exorbitant price to just drain a clogged bath. They are a SCAM. Never patronize them!

Absolutely terrible!!!! DO NOT GO WITH THIS COMPANY!!!! That is a WARNING! They not only rip you off, their engineer knew nothing about plumbing ; woke everybody up in the night drilling and vacuuming; broke my lavatory flush, spent two hours talking rubbish and went in to my room when the Bank was verifying the extortionate payment. In fact, I had to call another plumber in to finish his mistakes. Please, please, please, learn from my £1, 200.00 mistake!

Do not be scammed - they quote a call out of £45 add vat . Show up literally do nothing and quote extortionate prices - avoid !! And only when engineer or plumber is at you property do they give you the ridiculous quote of…
Hourly Rate (per hour or part hour): £299
Administration Fee: 0.2 of the total bill (Decimal..!!!
Cowboys hoping for a quick and easy buck!

Never use again they are thieves
They ripped off house hold especially when they realised old people in the house they start arguments.
Find out fault in boiler stupid machanic spent 45 minutes and I said what the prophet really I am looking I realised he don’t know anything so I said take call out charges and go.
He start arguments and charge me 460 pounds for nothing.next day we call another boiler man and he fix within 30 minutes and he charge me £70.it was sensor issues.
24/7 ASAP simply rubbish and I request to everyone do not use them please.

SCAM COMPANY AVOID AT ALL COSTS
Would give 0 stars if that was an option
Workers work at 1 mile per hour to make sure work trips into the next hour, one guy was like a statue I have NEVER seen anyone work so slowly
Highly unfair practice of charging for the whole hour even if they work 1 minute of an hour, gives staff no incentive to work efficiently, COMPLETE SCAM!
They add HIDDEN FEES into the small print of the invoice such as trying to charge extra for the jet wash, even though they use YOUR WATER!
The admin fee is 20% which is a complete SCAM, it costs no more to send an invoice for a £200 job than a £1000 pound job, highly unusual, should be reported to trading standards
People in the office on the phone are dishonest and do not explain honestly about how much things cost and the hidden fees
Conveniently they don't speak English when they are under pressure and are caught lying
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES THEY ARE A COMPLETE SCAM the will charge you 5x the rate of a job for what it should be, their fees are expensive, their worker are slow and inefficient and their staff are extremely rude
VERY DISHONEST PEOPLE,
DO NOT USE UNDER ANY CIRCUMSTANCES
Hopefully people read this review and avoid using them, I wish I had 🙏

Absolutely rubbish company rang up and the lady that answered the phone was not professional at all call out was £49 paid £50 no change was given invoice was £58.80 and to fix toilet £249 for a 5 min job when rang company to complain was told what do u want me to do about it please do not use this company big scammers stay away

If I could give 0 I would. Absolute scam of a company. They prey on people who are in a bind and charge exorbitant prices. £400 to fit a £3 cap at the end of a burst pipe! On site for 40 mins. They insist on a bank transfer knowing fully well that it’ll be next to impossible for customers to go through their credit card company to try and claw back the money for the sham work they did.

They have been very correct with the eta and the work aswell They came in time very respectful i will suggest them 100% to everyone

One of the best company I’ve ever called. I had a leak coming from my ceiling two other plumber came and they didn’t know what they’re doing but ASAP 24/7 plumbers sent someone very experienced. He sorted out all my problem with the reasonable price. I will 100% recommend them.

Total rip off stay away at any price.

These guys are rip off merchants. The pricing structure is unclear until the plumber is in your house, at which point they say it's £259 per hour.

After being assured a part could be sourced in 15 mins, he came back 90 minutes later, stinking of cigarettes. I was of course charged for this time, £50 for a plastic button and then an additional 20% admin fee.

Avoid at all costs - absolute bandits.

Called up due to leaking gas pipe near my oven. Was told someone would be with me in 30 to 90 minutes. No information on hourly pricing, just told about the call out charge which was reasonable. 249 quid an hour rates! Took the guy 2 hours to get to me, and a valve replacement set me back 900 quid. Absolute charlatans, unreliable in their timings and are predatory. Do yourself a favor, save hundreds of pounds and don't use these vultures.

I called this company and they sent out an egineer. I was quoted £49 for the call out on the phone. When they arrived they sent me an email stating that it would be £249 per hour. At this point they were in my home and I had made arrangements for someone to be there. They didn't fix the fault I have to get an electrician out to fix it and it would have ran into thousands. Final bill was £441 for checking the problem.