Needed the stroller urgently for a holiday, paid for fast delivery, and guess what. It never arrived on the day it was suppose and they tried to deliver after I came on holiday. I would never recommen... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Absolutely fantastic company. Searched and researched for ages for a travel buggy for going on holiday before settling on lejoux. Beautiful buggy, very simple to use, smooth and easy to fold down. Com... Näytä lisää
Yritys on vastannut
I was really impressed with this stroller, especially for the price. It looks much nicer than I expected — the colour is really tasteful and feels quite stylish. It’s lightweight, folds down super sma... Näytä lisää
Speedy delivery. Seems good value. Purchased for grandparents use. Easy to assemble. Easy to collapse. Seems quite sturdy, haven't used as yet. Is bigger, and seems heavier, than hoped. Handle doesn't... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Thelejouxstroller.com
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Bullrush Mills Business Park, wf17 8hf, Batley, Yhdistynyt kuningaskunta
- 020 3886 1121
- admin@thelejouxstroller.com
- thelejouxstroller.com
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596 arvostelua
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Vastaus yritykseltä Thelejouxstroller.com
Dear Sarah,
Thank you for your positive feedback! We're thrilled to hear that you find the buggy great and reasonably priced. We appreciate your recommendation and are glad you experienced quick delivery.
If you have any further questions or need assistance, please don't hesitate to contact us.
Best regards,
The Lejoux Stroller Team
Kept informed of delivery
Kept informed of delivery, arrived when stated, packages well, great travel pushchair, light to push, lots of extras.
29. huhtikuuta 2024
Vastaus yritykseltä Thelejouxstroller.com
Dear Netti,
Thank you for your feedback! We're delighted to hear that you were kept informed of your delivery, which arrived as scheduled and was well-packaged. It's great to know you find the travel pushchair light, easy to push, and appreciate the included extras.
If you have any further questions or need assistance, please don't hesitate to contact us.
Best regards,
The Lejoux Stroller Team
Great Pram for younger babies.
Pram arrived really quickly and was very easy to put together. It’s great for our 10 month old who has outgrown most of her travel system but wasn’t ready to transition yet to a forward facing stoller. This was a great middle ground. Love that it’s a reversible seat and there’s plenty of room to grow. Really good size basket underneath and so easy to fold. The attachable bag and cup holder where something I wasn’t expecting to receive with it and have been so useful that I have stopped using my full size changing bag completely.
Only small issue we had was that the handle cover was very slightly damaged. However I received a partial refund for that after contacting the company. Which was processed very quickly. Very pleased with purchase.
29. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear SJ,
Thank you for your feedback! We're delighted to hear that the pram arrived quickly and met your expectations. It's fantastic to know that it's serving as a great middle ground for your 10-month-old and that you appreciate its reversible seat, spacious basket, and ease of folding. We're glad that the additional accessories were a pleasant surprise and have proven to be useful for you.
We apologize for the small issue with the handle cover but are pleased that we could resolve it promptly for you with a partial refund. If you ever need further assistance or have any questions, please don't hesitate to reach out to us.
Best regards,
The Lejoux Stroller Team
Buggy Board with seat
great alternative to a double pram and more affordable very pleased with my item
1. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Shelly,
We're delighted to hear that you're pleased with your Buggy Board with a seat! We understand the convenience and affordability it offers as an alternative to a double pram. Thank you for choosing our product, and if you ever need anything else or have any questions, please don't hesitate to reach out.
Best regards,
The Lejoux Stroller Team
Really quick delivery and the stroller…
Really quick delivery and the stroller is just beautiful. I went for the pink one and I absolutky love it. It foods up so easily and only takes up a small space in my boot. It just glides along when pushing it and you cN have either facing in or out.
7. toukokuuta 2024
Vastaus yritykseltä Thelejouxstroller.com
Dear Sarah,
Thank you for your kind words! We're thrilled to hear that you're pleased with the quick delivery and the beautiful pink stroller you chose. It's great to know that it meets your expectations in terms of ease of use, compactness, and versatility.
If you ever need any assistance or have any questions about your stroller, feel free to reach out to us. We're here to help!
Best regards,
The Lejoux Stroller Team
FANTASTIC 100% BUY
Super fast delivery and great customer service with updates regularly. The pram itself is amazing and much better in person. A must have purchase.
7. toukokuuta 2024
Vastaus yritykseltä Thelejouxstroller.com
Dear Char,
Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our service and that you're loving your new pram. Providing excellent customer service and delivering top-quality products are our top priorities, so it's wonderful to know that we've met your expectations.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
The Lejoux Stroller Team
Vastaus yritykseltä Thelejouxstroller.com
Dear Carly,
Thank you for your feedback! We're thrilled to hear that you find our buggy easy to use and convenient. We strive to provide products that make parenting easier, so it's wonderful to know that we've succeeded in meeting your expectations.
If you have any further questions or need assistance, please feel free to reach out. We're here to help!
Best regards,
The Lejoux Stroller Team
Superb company
Superb company,I made a mistake when ordering and didn’t put house number on,I emailed them on sat morning and they replied straight away,the pushchair came really quickly and the quality and extras you get with this item are excellent,would recommend this company
7. toukokuuta 2024
Vastaus yritykseltä Thelejouxstroller.com
Dear Marie,
Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with our company and that we were able to assist you promptly with your order. It's fantastic to know that you're pleased with the quality of the pushchair and the additional extras included.
We truly appreciate your recommendation and hope you continue to enjoy using your new pushchair. If you ever need anything else, please don't hesitate to reach out.
Best regards,
The Lejoux Stroller Team
Just like to say thank you very much…
Just like to say thank you very much was very happy with the delivery and the way it’s all packed and the service was very good and very fast everything is perfect. You can ask for a better pushchair just what everyone needs.
10. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you're happy with the delivery, packaging, and service provided. It's wonderful to know that everything met your expectations and that you're satisfied with your new pushchair.
If you ever need assistance in the future or have any questions, please feel free to reach out. We're here to help!
Best regards,
The Lejoux Stroller Team
excellent arrived on time and love the…
excellent arrived on time and love the stroller brilliant thank you
1. toukokuuta 2024
Vastaus yritykseltä Thelejouxstroller.com
Dear Connie,
Thank you for your feedback! We're delighted to hear that your stroller arrived on time and that you love it. Providing timely delivery and quality products are priorities for us, and we're glad we could meet your expectations.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
The Lejoux Stroller Team
Love my pushchair
Love my pushchair. Easily folds down. Great quality. Fits nice in the car
30. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear customer,
Thank you for sharing your feedback about your pushchair. We're thrilled to hear that you love it and that it meets your needs in terms of quality and portability. Ensuring that our products are both convenient and of high quality is a top priority for us.
If you have any questions or need further assistance, feel free to reach out. We're here to help!
Best regards,
The Lejoux Stroller Team
Buggy board with seat.
I bought the buggy board with seat for daughter as it would be easier to push a buggy board with a stroller than a double stroller. it fits really well and the design suggests it would fit any stroller. I am really pleased with it.
2. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Luthfur,
Thank you for sharing your experience with the buggy board with seat attachment. We're delighted to hear that it fits well with your stroller and has made your outings with your daughter more convenient. Our goal is to provide products that enhance the ease and comfort of parenting, and we're glad to know that this accessory has met your expectations.
If you have any further feedback or need assistance with anything else, please don't hesitate to reach out.
Best regards,
The Lejoux Stroller Team
Can’t recommend this buggy enough it…
Can’t recommend this buggy enough it ticks every box. Light but sturdy, it’s so very easy to maneuver. And also I am quite tall so also fits well and comfortable to push. Baby sits and sleeps very comfortably. Originally bought this to take on holiday it folds so easy with one hand, fits into its carry bag then just wheel it like a suitcase straight onto the plane, and better still when on as cabin luggage so no hanging around waiting for the buggy at the other end. As you can guess just absolutely love this buggy and can not recommend it enough 😂
30. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Tracey,
Thank you for sharing your wonderful experience with our buggy! We're thrilled to hear that it has exceeded your expectations in terms of its lightweight yet sturdy build, ease of maneuverability, and comfort for both you and your baby.
It's fantastic to know that our buggy has made your travels more convenient, especially with its one-handed folding feature and suitability as cabin luggage. We're delighted that you absolutely love it and appreciate your glowing recommendation.
Best regards,
The Lejoux Stroller Team
Sleek, Compact and Convenient
In a world of bulky baby gear, Lejoux stands out for its sleek design and compact functionality. As a parent always on the go, I was drawn to its promise of convenience without sacrificing style. Here's my take on why this stroller is a game-changer for busy families.
Compact designs:
One of the standout features of Lejoux is its small and compact design. Whether navigating crowded sidewalks or maneuvering through tight spaces in cafes, this stroller effortlessly glides along, thanks to its nimble build. Its compact frame makes it a breeze to store in the trunk or closet, saving valuable space in our home.
Stylish and Practical:
Beyond its practicality, Lejoux boasts a sleek and modern aesthetic. Its attention to detail in design adds a touch of sophistication to our outings. Moreover, the reasonable-sized basket provides ample storage for essentials without compromising the stroller's overall look. It's the perfect blend of style and functionality.
Ease of Use:
As a busy parent, simplicity is key, and Lejoux delivers on this front. The easy-close and open feature is a game-changer, eliminating the hassle of wrestling with complicated mechanisms when folding or unfolding the stroller. Whether I'm juggling bags or wrangling a toddler, this intuitive design makes life a little easier.
Versatile Reclining Options:
One size doesn't fit all when it comes to naptime on the go, and Lejoux understands that. With its range of recline options, I can effortlessly adjust the seat to suit my child's needs, whether they're napping peacefully or sitting upright, taking in the sights. It's this versatility that sets Lejoux apart from the rest.
Conclusion:
In summary, Lejoux exceeds expectations on all fronts. Its small and compact design, stylish appearance, easy-to-use features, and versatile reclining options make it a must-have for modern parents. Whether exploring the city streets or embarking on outdoor adventures, this stroller is the perfect companion for families on the move.
10. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Susan,
Thank you for sharing your detailed and thoughtful review of the Lejoux stroller. We are thrilled to hear that our product meets your needs and exceeds your expectations in both design and functionality.
Your insights on the stroller's compact design, stylish appearance, ease of use, and versatile reclining options are incredibly valuable. We are glad to know that it has made your outings smoother and more enjoyable.
We appreciate your feedback and are always here to assist you with any further needs or questions.
Best regards,
The Lejoux Stroller Team
UNSAFE FOR BABIES
Do not make the mistake I did and fall for the fake positive reviews.
This pram is so flimsy and cheaply made. The wheel kept falling off and eventually it fell off for good and was lost.
This is after only a couple of weeks of using the pram.
This is so dangerous and not safe for babies at all.
I emailed the company several times for a refund but was told they would just send out another wheel. What an absolute joke of a company. DO NOT WASTE YOUR MONEY ON THIS FLIMSY DANGEROUS PIECE OF TAT.
10. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Laura,
We are deeply sorry to hear about your experience with our pram and the serious issues you encountered. We take safety concerns very seriously, and we are extremely concerned to learn about the problems with the wheel and the impact this has had on your trust in our product.
Your feedback is crucial for us to improve our products and services. We apologize for any inconvenience and frustration caused by our response to your refund request. We understand your concerns and would like to assure you that we are taking immediate steps to address these issues.
Please contact us directly so we can resolve this matter urgently. Your child's safety is our top priority, and we want to ensure that no other customers experience similar issues.
Best regards,
The Lejoux Stroller Team
Pram is full of faults
Pram is full of faults. Only be used for a couple of weeks. customer service is useless and more interested in providing spare parts then replacing the cheap quality rubbish I have received.
As for the paltry refund amount offered you can stick it.
This company spends more money and time advertising on social media than providing a quality product. Note to management - if selling child products please ensure they are fit for purpose. No point coming on trust pilot afterwards chatting Jargon about trying to solve the issue. Your customer services is not interested and your responses on here are not valid!!!!!!
5. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear customer,
We sincerely apologize for the issues you have experienced with our pram and for the dissatisfaction with our customer service. We understand how disappointing and frustrating this situation must be for you.
Your feedback is very important to us, and we are committed to addressing these concerns. We will be reviewing our quality control processes and customer service protocols to ensure that issues like these are resolved more effectively in the future.
Please contact us again at your earliest convenience, and we will work to find a resolution that is satisfactory for you.
Best regards,
The Lejoux Stroller Team
Cheap faulty TAT
After using this cheap tat for only 2 weeks whilst on holiday the front wheel fell off whilst on holiday. The wheel can’t be located as don’t know where it fell off. Customer service is absolutely useless.
Had to buy new pram and all that they could offer was £40 refund !!!!!!!
Don’t be tricked into buying this cheap, faulty tat. It’s clear to see that they spend a lot of money on marketing strategy using influencers and TV reality wannabes to make out it’s quality but actual ruff is it won’t last and quality is shocking
You have been warned!
26. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear customer,
Thank you for your feedback. We are very sorry to hear about your negative experience with our product and customer service. We understand how frustrating and inconvenient this must have been for you, especially while on holiday.
We take product quality and customer satisfaction very seriously, and your comments will be forwarded to our quality control and customer service teams for immediate review. We strive to ensure that every customer has a positive experience with our products and services, and we regret that we have fallen short in your case.
Please reach out to us again, and we will do our best to resolve this matter to your satisfaction.
Best regards,
The Lejoux Stroller Team
Absolutely fantastic company
Absolutely fantastic company. Searched and researched for ages for a travel buggy for going on holiday before settling on lejoux. Beautiful buggy, very simple to use, smooth and easy to fold down. Comes with everything you need; net, raincoat, sunshade. Fits in hand luggage easy. Currently now using it back home as just so easy to switch between cars. Would definitely recommend 👌 delivery was next day too!
9. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Miss Noble,
Thank you for your fantastic review! We're thrilled to hear that you found the perfect travel buggy with Lejoux after thorough research. It's wonderful to know that you find our buggy beautiful, simple to use, and easy to fold down.
We're glad that the additional accessories such as the net, raincoat, and sunshade have been useful to you. It's great to hear that it fits easily in hand luggage and that you're now using it back home for its convenience. We appreciate your recommendation and are delighted that you were satisfied with our next-day delivery service.
Best regards,
The Lejoux Stroller Team
Excellent service
I made an error with my email address when ordering. I emailed the company who very quickly sorted the issue, they were helpful and friendly and made sure my order got to me quickly.
Excellent service and would definitely use them again.
The product I ordered was exactly as described and shown on the website.
6. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Claire,
Thank you for your wonderful review! We're delighted to hear that our team was able to quickly resolve the issue with your email address and ensure your order reached you promptly.
It's great to know that you found our service helpful and friendly, and that the product you ordered met your expectations as described on our website. We truly appreciate your kind words and look forward to serving you again in the future.
Best regards,
The Lejoux Stroller Team
Honest review
A great lightweight travel stroller. Easy to put up and down. However. Front fixings on under storage bag not strong enough and broke on first use. Handle needs to be adjustable as when you fix on the buggy board you have to walk at the side of the stroller. We have just used this combo on a Greek holiday. It was great to have as fits into jet2 overhead lockers with no problem. It was just pushing it that was the difficulty. If the handle was adjustable it would have made the stroller perfect.
1. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Jo,
Thank you for your honest review of the Lejoux Stroller. We're glad to hear that you found it to be a great lightweight travel stroller, easy to put up and down, and convenient for fitting into overhead lockers on your flight.
We apologize for the issues you experienced with the front fixings on the under-storage bag and the non-adjustable handle. Your feedback regarding the strength of the fixings and the handle adjustment, especially when using a buggy board, is very valuable to us. We understand how these aspects could have improved your experience, and we'll be sure to take your suggestions into account for future improvements.
Thank you once again for sharing your thoughts, and we hope your overall travel experience was enjoyable.
Best regards,
The Lejoux Stroller Team
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