I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben mad... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My order came very quickly with no fuss. Would order again but I think the flavour I like is getting discontinued but that’s not the company’s fault 😎
The package, a small box, arrived but it was completely opened. The post office but the empty box in a quarantine bag ass the whole order was lost in transit. You can clearly see that the box has no t... Näytä lisää
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
The E-Cig Store is one of the UK's leading vape retailers, with 40+ stores nationwide and a fast-growing online store at theecig.co.uk. We stock thousands of TPD-compliant vaping products, including nic salts, e-liquids, shortfills, pod kits, refillable vape kits, replacement pods and coils from leading brands like Vaporesso, Elf Bar, Lost Mary and OXVA — plus our own award-winning Feast Treats e-liquid range and money-saving multipack bundles. Every order is picked and dispatched from our UK warehouse, with free e-liquid included on selected kits and fast Royal Mail delivery as standard. Our team of vaping specialists — online and in-store — are here to help adult smokers make the switch and existing vapers get better value. Shop online at theecig.co.uk or find your nearest store.
Yhteystiedot
Unit 1 Hammond Court, Whitehill Industrial Estate, SK4 1PQ, Stockport, Yhdistynyt kuningaskunta
- Support@theecig.co.uk
- theecig.co.uk
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Ordered 8 days ago
Ordered 8 days ago, said 1-3 days delivery, not received items, emailed company 3 times as there is no phone number but not had no reply!
Never using again
Ordered a week ago on a 1-3 day delivery, haven’t had the ordered, emailed my query, haven’t been answered & tracking info hasn’t even been dispatched.
Never using again
Money taken and no product arried
No items received after making order and no responses to contact
Payments taken and paid extra for next day delivery. No items have been dispatched, let alone sent out and received.
Sent several emails and contacted via contact forms with no reply and when going into store no one there can help advising they are a separate entity.
Literally have no way of resolving this other then going through the bank to get charge back. Terrible customer service, would not recommend
Product not posted
Product not posted, sent an email, no reply. Been great upto now, hope everything's OK.
Didn't get what I asked for and they…
Didn't get what I asked for and they don't reply to emails. Very ignorant
Always happy with my product s
Good value for money and fast delivery.
BEWARE. TAKE PAYMENT SEND YOU NOTHING
Never had issues with this company until now, I placed an order, never recieved anything and had no response to numerous emails and social media messages.would not recomend this company to anyone.
Did not receive products or response to…
Did not receive products or response to emails.
Still waiting on a refund
Still waiting on a refund. I paid for fast delivery and after a couple of days I asked about dispatch and was told it was out of stock and I’d get a refund
Great product
Great product. Bought many times. Delivery was sooner than expected too.
First time buying from website
First time buying from website and the experience was hassle free. The vape liquid was everything the description said it was and it was a nice surprise opening the box to find a few different flavours to try. Definitely will order again
Been nearly a week no parcel received…
Been nearly a week no parcel received and royal mail site status for 48 tracked delivery unchanged ! Messaged ecig twice,no reply!!
Had to call their head office earlier and a lady said someone will contact me. Around 30 minutes ago I received an email from e cig for a refund of the remaining amount. So basically no vapes received which I ordered! No basic communication,AVOID !!!!
Every order I have comes on time if not…
Every order I have comes on time if not before would highly recommend
Helpful staff with good advice
I popped in the Wrexham shop today, the man was very helpful in helping me find vape juice to tide me over until my original order from somewhere else comes, the juice I was advised on was so nice, I have since this evening order more of it on your online shop
Excellant e liquid good price and…
Excellant e liquid good price and delivery!
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