Poor standard of clean resulting in deductions for cleaning from tenancy deposit. Have subsequently been charged an additional £160 of cleaning charges by landlord due to poor attention to deta... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I had a wonderful pair, Abdul and his partner. They were fantastic. They arrived early, were professional, kind and friendly. They worked very hard and provided an exceptional end result. They di... Näytä lisää
Yritys on vastannut
Would not hesitate to recommend Tenancy Cleaning as they exceeded all of our expectations. We used them to clean our house before selling, having had decoration and renovation work done so the hou... Näytä lisää
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I was very pleased with the end of tenancy cleaning, Shaida and Saza were very nice and showed up on time. They did an amazing job and went above and beyond to ensure I was happy with the cleaning. Th... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service
Yhteystiedot
8 Charminster Court, Lovelace Gardens, KT6 6RX, Surbiton, Yhdistynyt kuningaskunta
- 02081460266
- info@tenancy.cleaning
- tenancy.cleaning
4,3
Erinomainen
1 t. arvostelua
On vastannut 63 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Completely recommend Shaida and Zanko!
We had an end of tenancy clean today and the couple that came Shaida and Zanko were exceptional. They polite, friendly and work SO hard and perfect time keeping. Our flat looked like new by the time they finished.
The price did change and I had to pay more once they saw it, so maybe the company should do an inspection before the quote (so they didn’t feel awkward) would be better but overall we are very happy. Thank you both so much
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much for taking the time to share your experience, Hcheeeee. We’re really happy to hear that Shaida and Zanko were exceptional and that they left your flat looking like new, they truly do work incredibly hard, and your kind words mean a lot to them.
We also appreciate your honest feedback regarding the price adjustment. We understand how that can feel awkward, and your suggestion about inspections is valuable. We’ll be sure to pass this on to help us improve clarity and comfort for future bookings.
Thank you again for the recommendation and for choosing Tenancy Cleaning. We’re glad you were happy overall, and we wish you all the best in your next chapter
Terrible
Terrible, didn’t listen to our requests and tried to charge us an extra £100 when they came
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Hi TeryakiSauce,
We’re sorry to hear you were unhappy with your experience. We always aim to follow our customers’ requests and ensure transparency in all charges. We appreciate your feedback and will continue working to improve our service.
Stay well,
The Tenancy.Cleaning Team
Cleaner did an excellent job!
Cleaner did an excellent job especially considering how dirty the place was previously. There was a small miscommunication when booking however this has been dealt with swiftly and I am very pleased with how responsive the service was. Very pleased and would recommend.
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much for your feedback, Megan! We’re really pleased to hear you were happy with the cleaning, especially given the condition beforehand. We also appreciate your understanding regarding the booking miscommunication and are glad it was resolved quickly. Your recommendation means a lot to us, and we’d be more than happy to help again in the future
Ismail And Ali
Ismail And Ali was super great they cleaned the whole room perfectly
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much, Isgandar. We’re delighted to hear that Ismail and Ali did a great job and cleaned the room perfectly. Your feedback means a lot to us, and we’ll be sure to pass your kind words on to the team. Thank you for choosing Tenancy Cleaning.
David and his team were excellent and…
David and his team were excellent and efficient
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you, Arthur, for your kind feedback. We’re pleased to hear that David and his team provided an excellent and efficient service. We really appreciate your support and hope to assist you again in the future.
Nesh and his team did a fantastic job
Nesh and his team did a fantastic job, great communication and completed end of tenancy clean to a very high standard. Great value for money and would high recommend.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much, Vicky, for your lovely review. We’re delighted to hear that Nesh and his team delivered a high-standard end of tenancy clean and that you were happy with the communication and value for money. Your recommendation really means a lot to us, and we’d be more than happy to help again in the future.
Good Job !
The team arrived on time, were very professional and thorough in their job and the pricing was very reasonable, I will recommend to everyone.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you very much for your kind feedback! We’re delighted to hear that the team arrived on time, worked professionally, and delivered a thorough clean at a reasonable price. Your recommendation truly means a lot to us, and we really appreciate you taking the time to share your experience. We’d be happy to help again anytime
Abel and his team did a fantastic job…
Abel and his team did a fantastic job very professional. Would definitely recommend them
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you, Imran, for taking the time to leave such a great review. We’re really pleased to hear that Abel and his team did a fantastic job and provided a professional service. Your recommendation means a lot to us, and we’d be happy to help again anytime
Great service
I was very happy with the end of tenancy cleaning provided by Shaida and Zanko. They were prompt, professional and thorough. They communicated with me throughout the cleaning and had great attention to detail. The oven looks brand new! Thank you and recommend this team for your clean.
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much for your lovely review, Claire! We’re really happy to hear you were pleased with your end of tenancy clean. Shaida and Zanko will be delighted to know their professionalism, communication, and attention to detail stood out, especially the oven! Thank you for your recommendation, and we wish you all the best in your next place 😊
Great service
Great service, cleaning was good and was able to return key to location at request. I will use them again
1. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you for your review, Mary! We’re glad to hear you were happy with the cleaning and that the key return was handled as requested. We really appreciate your trust and look forward to working with you again in the future 😊
This has been a great experience from start to finish
This has been a great experience from start to finish. The back office and reminders, communications made it very easy to plan around. And then the icing on the cake, David and his team carried out an amazing clean. Totally professional and attention to detail. Thank you. Highly recommend.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much for your kind review, Michelle! We’re really pleased to hear that the booking process, communication, and reminders made everything easy for you. A big thank you as well for highlighting David and the team, we’ll be sure to pass on your lovely feedback. We truly appreciate the recommendation and would be delighted to help you again in the future
Great service hy great team
Arrived on time, very professional, did an amazing job, the house was perfect when they had finished. Would use the again and recommend them highly.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much for your lovely review, Tina! We’re really happy to hear that the team arrived on time, worked professionally, and left your home in perfect condition. Your recommendation means a lot to us, and we’d be more than happy to help you again in the future
Nesh and Mohammed did an excellent job
Nesh and Mohammed did an excellent job! They are hard working, communicate frequently and showed amazing results.
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much for your kind review, Maria! We’re delighted to hear that Nesh and Mohammed did such an excellent job. Their hard work, clear communication, and attention to detail are things we really value, so it’s great to know that showed in the results. We truly appreciate your feedback and hope to assist you again in the future!
Ismael and Ali were fantastic and did a…
Ismael and Ali were fantastic and did a great job
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you for your review, Liam! We’re really pleased to hear that Ismael and Ali did a fantastic job. We’ll be sure to pass on your kind words to them. Thanks for choosing Tenancy Cleaning, and we hope to help you again in the future!
Shaida and Zanko- perfect end of tenancy clean
Shaida and Zanko just completed my end of tenancy clean. They were excellent! Both polite, friendly and very helpful on arrival to make sure I had all jobs needed completed. They worked efficiently within the time frame I needed and waited for me to come back to the property to check I was happy with the work before they left. There cleaning was perfect, oven looks brand new and steam cleaning of the carpets was great. Also a very reasonable price for a great service. I would highly recommend.
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much for your detailed and kind review, Ophelia! We’re delighted to hear that Shaida and Zanko delivered a perfect end of tenancy clean and made the whole process smooth and stress-free for you. It’s great to know you were happy with their professionalism, efficiency, and the final results, especially the oven and carpet steam cleaning. We’ll be sure to pass on your lovely feedback to them. Thanks again for the recommendation, and we wish you all the best in your next move!
Had a fantastic experience with this…
Had a fantastic experience with this company. Shaida and Zanko were highly professional and responsive, arrived right on time, and did an absolutely spotless cleaning job.
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much for your kind review, Jeevan! We’re really pleased to hear you had a fantastic experience with us. Shaida and Zanko will be delighted to know their professionalism, punctuality, and high standard of cleaning made a great impression. We truly appreciate your support and recommendation!
Very pleased with the service
Very pleased with the service. The team were punctual, friendly and worked very hard, and the flat was immaculate by the time they finished. I recommend!
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much for your kind feedback, J Hall! We’re really pleased to hear you were happy with the service and that the team were punctual, friendly, and hardworking. Leaving the flat immaculate is always our goal, so it’s great to know we delivered. We truly appreciate the recommendation and hope to help you again in the future!
Hired cleaners to do a full deep clean…
Hired cleaners to do a full deep clean on moving in day. Agreed time could be flexible but estimated for 4pm.
Didn’t even turn up, didn’t call, didn’t communicate. we ourselves did not complete until 5, but we had people waiting at property and no one turned up to clean.
Called the office and initially they just said “it’s too late to clean” not even acknowledging that we had a booking that no one turned up to.
they promised to investigate and call back, nothing. no call.
stay away from scam and oddly familiar fake trustpilot reviews.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Incredible attention to detail!
Incredible attention to detail!
Absolutely stellar service from Tenancy Cleaning . They transformed a lived-in house back into a showroom. The oven looks brand new, and the carpets are spotless. Fast communication and fair pricing for the level of quality they provide. Highly recommend for anyone moving out!"
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much for your fantastic review, Nikolay! We’re delighted to hear you were impressed with the attention to detail and the transformation of the property. It’s great to know the oven and carpets stood out, and that our communication and pricing met your expectations. We really appreciate the recommendation and would be happy to help again anytime!
What a fantastic service
What a fantastic service! Nech and Mohammed were very professional and thorough. Everything was cleaned to a high standard. I would highly recommend this business.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenancy.Cleaning
Thank you so much for the 5-star review, Jennifer! We’re really pleased to hear you were happy with the service. Nech and Mohammed will be delighted to know their professionalism and high standards made a difference. Thanks for recommending Tenancy.Cleaning, we truly appreciate it and hope to help you again in the future!
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