We had booked an end of tenancy clean which included a full deep clean of the property, a deep clean of the oven, hob and extractor fan, the dishwasher and deep clean of all carpets. Three lovely lad... Näytä lisää
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We are very happy with how Nesh's Team got our flat end of tenancy cleaned, they managed to get everything done well and any details that were not done, were promptly cleaned when he was reviewing t... Näytä lisää
Robert and Valerie from Tenancy cleaning did an exceptional job cleaning my late fathers apartment prior to completion on the sale They arrived on time and were very professional. The mirrors and wind... Näytä lisää
End of tenancy cleaner arrived 2 hours early without notice whilst we were still moving the remainder of my stuff out. He did a good job cleaning however, he completely damaged the carpet near... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service
Yhteystiedot
8 Charminster Court, Lovelace Gardens, KT6 6RX, Surbiton, Yhdistynyt kuningaskunta
- 02081460266
- info@tenancy.cleaning
- tenancy.cleaning
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 60 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
End of Tenancy clean
We are very happy with how Nesh's Team got our flat end of tenancy cleaned, they managed to get everything done well and any details that were not done, were promptly cleaned when he was reviewing the clean with me. I would definitely use them again for any future cleaning tasks.
Great communication
Great communication, good clean/general service.
Robert did an amazing job
Robert did an amazing job. 10 star for this dude
Very reliable.
Very reliable.
So efficent and quick.
Great team.
Big thank you.
Very professional clean
Very professional clean. Job very well done by team John
Robert and Valerie from Tenancy Cleaning
Robert and Valerie from Tenancy cleaning did an exceptional job cleaning my late fathers apartment prior to completion on the sale They arrived on time and were very professional. The mirrors and windows were left sparkling with no smears and the neglected dirty oven and extractor fan were transformed. I couldnt believe it. All the other areas including the insides of cupboards were cleaned to a high standard. The company itself were very easy to deal with and sent helpful reminders. I would highly recommend this company and thank Robert and Valerie for their attention to detail
Good job
They done a tremendous and thorough job - would recommend!
Avoid
End of tenancy cleaner arrived 2 hours early without notice whilst we were still moving the remainder of my stuff out.
He did a good job cleaning however, he completely damaged the carpet near the balcony. I sent a complaint and received an extremely long and unnecessary paragraph explaining that their video VS my picture of the current state of the carpet is not comparable (you can quite easily see the damage).
Mas, from the complaints department, also tried to quote unrelated passages from the terms and conditions that didn’t help his argument that I have no actual evidence their cleaner messed up and kept reiterating that their cleaner did well other than the fact that they messed up the carpet, like that makes it okay.
Learnt my lesson, not booking with them ever again.
END OF TENANCY DEEP CLEAN
We had booked an end of tenancy clean which included a full deep clean of the property, a deep clean of the oven, hob and extractor fan, the dishwasher and deep clean of all carpets. Three lovely ladies arrived fully equipped and we honestly cannot believe how fantastic the end results are. The place is cleaner than when we first moved in. So professional and the level of expertise was fantastic.
If anyone is needing an end of tenancy clean please reach out to this company. You really won’t be disappointed.
Very easy to book, high standard
Very easy to book. I changed my quote around a couple of times and that was seamless. They managed to send someone with less than 24 hours notice. Ali was great, very high standard of cleaning.
Guarantee admitted in writing, never honored
Guarantee admitted in writing, then never honoured. Paid £1,500 for an end-of-tenancy clean (invoice #17898); the quote was at the high end but we proceeded partly on the strength of the advertised re-clean guarantee. The agent’s check-out flagged eight residual items. I claimed the guarantee within their 7-day window and their reply confirmed in writing that the booking was covered. The check-out report, clerk’s photographs and agent’s photographs were all provided the same day, with access confirmed. No visit was ever scheduled. Instead: a request to resubmit everything through a complaints form, a promise of a full response “by close of business today,” then silence. We are now arranging another company to finish the flagged items at our own cost.
Ali and the team did an amazing end of…
Ali and the team did an amazing end of tenancy clean. Thank you so much.
Horrible Experience, Incompetent
Horrible, pathetic service.
They didn't even clean basic items
Floor skirtings are full of dust,
Bathroom shower was not descaled
Basic mopping and vacuuming was not done - Food particles on the floor
Kitchen shelves were left with food
Kitchen walls left oily
Chimney was left oily (additional paid)
Lamp shades were left with cob webs
Cobs webs in ceilings
Radiators not cleaned
I mean what not?! . Don't waste money and time with these people
If there was a star below one I will give that.
Daniel and Alessandra have madre a…
Daniel and Alessandra have madre a great work.
Perfect Job at economical rate
Perfect Job at economical rate
My tenany cleaning was done by Ali's team and it is at its best! I would recomment them for sure.
The worst experience ever
The worst experience ever! Our flat was not clean, the building company rejected our tenancy end of clean due to so so many errors and they wouldn't do anything to help remedy the issue. We raised thorough, legitimate and details issues to do with dirt and dust and the response was unhelpful. Do not work with them.
0 stars
If i could leave less than star i would. the flat is unclean and rejected by our company meaning we need to pay all over again for remedial cleaning so the company said cleaning 'dust, cobwebs, dirty floors,drip marks and smears' is beyond their scope of work. the wost experience ever - don't waste your money unless you want to get charged all over again while Mas has the worst customer service of anyone i have dealt with,
Professional service
Thank you Ali and team for the wonderful and professional end of tenancy cleaning of our flat.
Cleaner cancelled about 10 minutes…
Cleaner cancelled about 10 minutes before arrival time.
Was told I hadn’t paid so a refund didn’t need to be issued. I had paid. Although they have stated the refund is being processed it has now been 4 days and no refund in my account. Wouldn’t recommend.
Not good enough
Christos Ntemo Team have done an amazing job. They have made the whole house cleaner than when we started our tenancy. Punctual and very good with my 7 year old with answering all of his questions.
Edit : now that I've had time to go over the property the job is nowhere near good enough specially added blinds to the quote and paid extra for each one and none have been done, cobwebs still there and appliances not cleaned, splashback not cleaned radiators not wiped extractors in bathrooms not touched. I was rushed around to see what they wanted me to see. And then given a link to leave a 5 star review and told i need to leave a 5 star review and they need a screen shot. A 3rd of the deposit was paid for the clean and I will be lucky to get any back unless I re-clean.
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