Želim da pohvalim Telekom korisnički servis na ljubaznosti, profesionalnosti i brzoj reakciji. Posebnu pohvalu upućujem agentu koji je pokazao strpljenje, razumijevanje i uspješno riješio moj problem.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Veoma sam zadovoljan uslugom Telekoma. Profesionalnost ljubaznost i brzina zaposlenih su na visokom nivou. Svaka pohvala za kvalitet usluge, odlicnu komunikaciju i posvecenost korisnicima. Sve preporu... Näytä lisää
Yritys on vastannut
Iskustvo je ok, samo korisnik sam telekoma 20 godina, najveci paket u nikad nikakvu povoljnost za produzenje ugovora dobio nisam tako da se ozbiljno razmisljam ovaj da ne produzim nego da predjem na d... Näytä lisää
Moram da pohvalim kolegu Rajana,jer od juce nismo uspeli da resimo problem koji je nastao sa brojem 067156856..pisao sam na ovaj chat 3 puta i zvao vas Call Centar 2 puta i uvek su mi govorili da će p... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Crnogorski Telekom is Montenegro's premier communications service provider, delivering unparalleled connectivity through both mobile and fixed services. Crnogorski Telekom proud operator of Montenegro's largest 4G & 5G network and the most reliable fixed fiber network in the nation. As part of the Deutsche Telekom Group, we combine global telecommunications expertise with deep local market knowledge to serve the unique needs of Montenegro's residents and businesses. Crnogorski Telekom provides a comprehensive suite of telecommunications services across Montenegro, including mobile voice and data plans with 5G capabilities covering over 80% of the population, fixed-line telephony, high-speed fiber internet with speeds reaching gigabit levels, IPTV services with premium content packages, integrated Magenta bundles combining multiple services for enhanced value, business solutions including cloud services and ICT infrastructure, eSIM technology for convenient digital activation, international roaming partnerships with over 140 countries, and specialized offerings such as prepaid data-only SIM cards for tourists and visitors. At Telekom, customer satisfaction is our highest priority. Our dedicated support team is available 24/7 to address any technical issues or answer questions about our services. We're also deeply committed to digital inclusion and sustainability. Through various community initiatives, we work to bridge the digital divide and ensure that technology benefits everyone. Additionally, our sustainable business practices aim to minimize our environmental impact while maximizing positive social outcomes. We're not just providing connections—we're building the digital foundation that empowers individuals and businesses to thrive in an increasingly connected Montenegro.
Yhteystiedot
Moskovska 29, 8000, Podgorica, Montenegro
- webshop@telekom.me
- telekom.me
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Hvala puno na dobrom servisu
Brzi odgovor na pitanja, uvek ljubazni i brzo stiže pomoć. Hvala puno!
10. lokakuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Brza reakcija i ljubazna podrška su standard od kojeg ne odustajemo. 🎯
Perfect customer service
Very helpful and fast answering customer service through WhatsApp, they really quickly helped me to solve problem I had.
18. syyskuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Thank you so much for the 5 stars! 🌟 Fast, direct, and hassle-free, that is exactly what our WhatsApp support is built for. Always here whenever you need us! 📲
Support Agents are very Polite and Helpful
Support agents were very helpful although some agents just try to complete problems a bit fast. I am new at the Crnogorski Telekom but their help was very Polite! and successful a Five out Five!
9. lokakuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Welcome to the Crnogorski Telekom family! 💖 We’re glad to hear that our online specialists made such a great impression! We always strive to respond quickly, but above all, making sure every issue is fully resolved is what matters most to us. 🎯 Thank you for your trust and for the 5/5 rating! ⭐
Vaš agent Rajan mi je riješio problem…
Vaš agent Rajan mi je riješio problem za 10 sekundi. Svaka čast za takve agente.
9. lokakuuta 2026
Pick up SIM, use free data time to sign up, perfect!
Picking up the sim card in a local tourist information centre was super convenient and within an hour I had fast mobile data.
The ability to use the sim for free for the first few hours made all the difference to getting the service up and running.
Will definitely use again.
9. lokakuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Thank you for the kind words! Patience and clear explanations are always our priority. 😊 Team Crnogorski Telekom. 🚀
Rajan was very patient and helpful!
Rajan was very patient and helpful and when I said I was using Google translate because I spoke English, immediately switched to English. Excellent service!
8. lokakuuta 2026
Agent Andrija P ispunio sva ocekivanja
Agent Andrija P ispunio sva ocekivanja, vrlo ucinjen i korektan, maksimalno uljudan, sve pohvale, desetka cista!
6. lokakuuta 2026
The customer service representative who…
The customer service representative who has responded the fastest of anyone I've encountered so far. Helpful and attentive.
6. lokakuuta 2026
Great experience
Great experience, help on whatsapp came within 1-2 minutes, super nice super professional, thank you Danijela🌸
5. lokakuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Speed and great support are exactly what we aim for! So happy Danijela made your WhatsApp experience smooth and quick. Thanks for the review! ✨
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
We're so glad you're happy with our fast service! Thanks for the support! ✨
He is very kind and helpful
3. lokakuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Always with you. 💖
Odlicna i profesionalna usluga
Brza, profesionalna i kvalitetna usluga. Sve pohvale i preporuka
3. lokakuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Hvala vam puno na sjajnoj recenziji! 🌟 Izuzetno nam je drago što ste zadovoljni brzinom reakcije i kvalitetom usluge. Nastojimo da budemo uvijek nadohvat ruke na svim digitalnim kanalima - od Telekom ME aplikacije, Web chat-a i Viber-a, do WhatsApp-a, Telegram-a i Facebook-a. Vaše zadovoljstvo nam je najbolji podstrek!
Brz odgovor na upit putem aplikacije
Brz odgovor na upit putem aplikacije. Brza reakcija kolege iz podrške. Traženi servis aktiviran u rekordnom roku.
3. lokakuuta 2026
Great very fast and responsive my…
Great very fast and responsive my internet conection was down and agent emediatly solved the problem by reseting my mobile data
3. lokakuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
We always strive to provide fast and efficient digital support so you can enjoy uninterrupted service. 🚀
Excellent and helpful customer support
Excellent customer service. I had an issue with multiple payments while purchasing a Tourist eSIM, and the support agent was very helpful and professional. She quickly reported the duplicate payments for a refund and suggested using an incognito browser window to complete the registration, which solved the problem immediately. Thanks to her help, I successfully registered and installed my eSIM. Thank you for the great support!
3. lokakuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Thank you so much for taking the time to share your experience! 🌟 We are thrilled to hear that Milica resolved the duplicate payment issue so quickly and guided you smoothly through the Tourist eSIM registration. Her professionalism and problem-solving skills truly reflect the level of support we strive to deliver every day. Enjoy your stay and seamless connection! 📱✨
Odlicno iskustvo u korisnickoj podrsci
Odlicno iskustvo u korisnickoj podrsci. Milica mi je pomogla da povezem usluge sa korisnickim nalogom u aplikaciji. Uspjela sam da pogledam i platim racun. Komunikacija je bila brza i odmah sam dobila rjesenje i upute. Sve pohvale za profesionalnost i ljubaznost.
3. lokakuuta 2026
esim activation
I had a great experience with the customer service. I was having difficulty activating my eSIM, and Milica was very helpful and quickly resolved the issue by sending me a new QR code. The service was fast, friendly and efficient. Thank you so much for your help
3. lokakuuta 2026
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