Crnogorski Telekom / Montenegro Telecom Arvostelua 

Always answer fast by WhatsApp, very helpful!

Solved my issue with roaming in Serbia. Wish i couldve teached someone on Sunday

Moram da pohvalim kolegu Rajana,jer od juce nismo uspeli da resimo problem koji je nastao sa brojem 067156856..pisao sam na ovaj chat 3 puta i zvao vas Call Centar 2 puta i uvek su mi govorili da će problem biti resen brzo,ali zalaganjem vašeg kolege Rajana ja samproblem resio..posto sam i ja direktor,ovakve radnike treba adekvatno nagraditi i molim njegove pretpostavljene da to učine,ja sam vas klijent već 15 godina i veoma sam zadovoljan uslugom vašeg servisa i nećemo vas mjenjati zahvaljujući vašem timu…Srdacan pozdrav Strahinja Stankovic….cuvajte kolegu Rajana jer vam je to ogledalo vaše Kompanije!!!

Brzi i efikasni. Sve pohvale za Isidoru.

Супер компания ! Хорошие тарифы ! Отличный сервис и операторы , два раза была проблема решали просто по звонку и второй раз через онлайн чат ! Быстро удобно надежно !

Sve brzo rešeno i sve informacije sam dobila u najkraćem roku

Very good and fast respons after purchase when you have a question

Responsive and professional.

Za sad je sve ok i ozbiljniji su od drugih provajdera u Crnu Goru

Biased and unreliable trustpilot.com will probably remove this review too, but I'll write it anyway...

Although Crnogorski Telekom is the most corporate and serious operator in the country, they are still far too amateur. Their systems are very outdated. Especially considering they operate under the umbrella of a global brand, it is ridiculous that you still have to contact live support or go to T-Centers for every single transaction. This is a terrible waste of time and a huge workload.

The mobile app has absolutely no features other than buying packages and making payments. You have to contact someone for even the most minor line settings. Their systems are not stable. I tried to switch from a physical SIM to an eSIM via the app twice, and both times I was left without a SIM card because, lacking a proper IT department, their API connection is faulty; it cancels the physical SIM but drops the process halfway before generating the eSIM. And even after you go to a T-Center to get an eSIM, the app continues to display "switch to eSIM".

The other day, I bought a "travel sim", and even though I saw a "transaction failed" message on the payment screen, the money was charged to my card and I received a "transaction successful" email. However, this was only regarding the payment itself. I paid for the eSIM, but I wasn't redirected for the eSIM activation, nor did I receive an email about it. Only after a 20-minute chat with live support was I able to get the transaction-specific URL that the API had failed to automatically redirect me to or send. When the URL opened, a huge "ERROR" message flashed on the screen, followed by the section loading for me to enter my ID details.

A company managed amidst a massive IT disgrace and chaos.

Very helpful and fast

Ljubazno, profesionalno, brzo... Prijatno iznenađen

Tooppppppp

Excellent experience, very fast response and very friendly.

Zadovoljna sam uslugom mreze,odlican internet.
Korisnicki centar je uvek od pomoci

Fast response and clear communication with the customers

Friendly service, prompt and helpful assistance

Rijesili su mi problem veoma brzo bez ikakvog cekanja, pohvale sve

Veoma pozitivno iskustvo! Na moj upit su odgovorili izuzetno brzo, a problem riješili efikasno i profesionalno. Sve pohvale za ljubaznost, ažurnost i kvalitetnu korisničku podršku!