I originally ordered some lights through Amazon which had a faulty remote. I contacted though Amazon. I was contacted by a representative and the issue was resolved, quickly and efficiently, and a... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
[UPDATE] I am completely revising my previous review thanks to the outstanding intervention of Tekled's founder, Merih. After I posted my initial frustrations and emailed him directly, Merih ca... Näytä lisää
Yritys on vastannut
Delivery was good and delivered without and problem Light is just what I wanted, although the listing was VERY light on details - no dimensions of the lamp at all or the light wattage (or however li... Näytä lisää
Fantastic range of lighting that met my every needs and at a reasonable price. Good quality product. Delivery was included in overall price and was exceptionally fast. Totally recommend
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Yrityksen tiedot
Yrityksen kirjoittama
Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.
Yhteystiedot
TEKLED Unit 21, Beeston Business Park, Technology Drive, NG91LA, Beeston, Yhdistynyt kuningaskunta
- 0115 922 1605
- customerservice@tekled.co.uk
- tekled.co.uk
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
I'm a repeat customer
I'm a repeat customer, your products are perfect for the job, going value, and you honor your guarantees 💯.
16. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Your review just lit up our day! Thanks for taking the time to leave such a glowing comment.
I am very happy with product & delivery…
I am very happy with product & delivery came within 24 hours
Thank you
16. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Great Product
Great communication, speedy delivery and most of all a great product for a decent price
16. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Thanks for spreading the 'light' with your kind words. We are beaming with joy over here!
Vastaus yritykseltä TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
The light didn’t have any assembly…
The light didn’t have any assembly instructions. I have to put lots of pieces together. The return policy is not customer friendly!!! My electrician refused to install it as it more hassle to put it together now I have to find someone else. Now I am stuck with it and if I return it I will loose a lot of money!!!
13. maaliskuuta 2026
Vastaus yritykseltä TEKLED
We sincerely apologise for the inconvenience caused and understand how frustrating this situation must be.
We usually provide step-by-step installation videos to guide the assembly process. If they weren’t easily accessible or didn't meet your needs, we're sorry.
To resolve this for you, our customer service team will contact you as quickly as possible.
Thank you for bringing this to our attention, and again, we’re very sorry for the trouble caused.
Would buy from again
Prompt dispatch. Well packed. Order was correct and as described.
5. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Replacement down light with correct…
Replacement down light with correct dimensions and light temperature was easy to search for and find at a competitive price. Quickly dispatched and delivered. I would have no hesitation to recommend TEKLED.
12. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Thanks for spreading the 'light' with your kind words. We are beaming with joy over here!
Vastaus yritykseltä TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
Square outdoor led light
Ordered a outside led light good communication and it arrived in good time fitted and working well and is better than I expected
10. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Your review just lit up our day! Thanks for taking the time to leave such a glowing comment.
Quick to resolve a problem
9. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Thank you so much for your wonderful review! It's fantastic to know that you had a great experience with TEKLED.
Very quick delivery-Great price-great…
Very quick delivery-Great price-great communication-only time will tell on quality!
9. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Speedy delivery! Good experience after ebay delayed deliveries!
Good price ! Well packed rapid delivery would use again and would recommend
9. maaliskuuta 2026
Vastaus yritykseltä TEKLED
At TEKLED, we believe in brightening up our customer’s day and fast delivery is just one of our many amazing tactics! Thanks for your kind words and for being a valued customer.
The product is great, just a small but …
The product is great. It works well, and looks good. Delivery was fast, and tracking effective. I only had one small issue … the instructions were unclear, and I had to make some adjustments to the mounting. There was a useful video on YouTube on putting the item together, but it was too fast, and the vital instructions on actually fitting it weren’t part of the video.
7. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Thank you for your positive feedback—we’re really glad to hear you’re happy with the product, its performance, and the delivery experience.
We appreciate you highlighting the issue with the instructions. Your comments are very helpful, and we understand how clearer guidance—especially around mounting—would make installation much easier. We’ll be sure to pass this on to our team to improve both our written instructions and video content.
If you ever need any additional support, please don’t hesitate to reach out—we’re always happy to help.
Thank you again for your feedback and support!
can't do this as no spell check!
4. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
Easy ordering and very fast delivery
Easy ordering and very fast delivery. They went the extra mile when I forgot an item from the original order. Great customer service. Thoroughly recommend
6. maaliskuuta 2026
Vastaus yritykseltä TEKLED
We are so happy to hear you had a positive experience with our customer service. Your feedback inspires our team to continue delivering excellent support. If there's anything specific you would like to share or discuss, we are all ears. Thank you for choosing TEKLED!
The light fittings are excellent
The light fittings are excellent, good all round light. However the company's communication was very slow when we needed to replace one of the glass globes. They did resolve it eventually. Overall very pleased with the product.
3. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Thank you for your kind feedback—we’re delighted to hear that you’re pleased with the light fittings and the quality of the light they provide.
We’re sorry to hear that our communication was slower than expected when you needed a replacement. This isn’t the level of service we aim to provide, and we appreciate you bringing it to our attention. We’re glad we were able to resolve the issue in the end.
Your feedback is very valuable to us, and we’ll use it to improve our response times moving forward. Thank you again for your support!
The item arrived quickly however the…
The item arrived quickly however the advert and the manual stated there should be 4 tens electrode pads and there were only 2. I hope you will forward the additional electrode pads.
5. maaliskuuta 2026
Vastaus yritykseltä TEKLED
Thank you for your feedback, and we’re pleased to hear your order arrived quickly.
We’re sorry for the discrepancy regarding the electrode pads—this is not as expected. Our customer service team will contact you, and we will be happy to arrange for the missing pads to be sent out to you as soon as possible.
Thank you for bringing this to our attention, and we appreciate your understanding.
Vastaus yritykseltä TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Great company
Great company, no issues, good response from customer services [by email] who helped me and happy with the product.
Can recommend, warm wishes, Lyndon S.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
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