I originally ordered some lights through Amazon which had a faulty remote. I contacted though Amazon. I was contacted by a representative and the issue was resolved, quickly and efficiently, and a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
[UPDATE] I am completely revising my previous review thanks to the outstanding intervention of Tekled's founder, Merih. After I posted my initial frustrations and emailed him directly, Merih ca... Näytä lisää
Yritys on vastannut
Fantastic range of lighting that met my every needs and at a reasonable price. Good quality product. Delivery was included in overall price and was exceptionally fast. Totally recommend
Yritys on vastannut
Delivery was good and delivered without and problem Light is just what I wanted, although the listing was VERY light on details - no dimensions of the lamp at all or the light wattage (or however li... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.
Yhteystiedot
TEKLED Unit 21, Beeston Business Park, Technology Drive, NG91LA, Beeston, Yhdistynyt kuningaskunta
- 0115 922 1605
- customerservice@tekled.co.uk
- tekled.co.uk
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good lights delivered quickly.
Good price and quick delivery. Easy to set up and nice bright under cabinet lights.
15. syyskuuta 2026
Light arrived as described
Light arrived as described. Good quality finish.
Item was packed very well. Quick to dispatch.
14. syyskuuta 2026
Good service reasonable price
10. syyskuuta 2026
Excellent customer service thank you
I originally ordered some lights through Amazon which had a faulty remote.
I contacted though Amazon. I was contacted by a representative and the issue was resolved, quickly and efficiently, and a new product was sent out
16. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
good service
9. syyskuuta 2026
Vastaus yritykseltä TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
My experience with TEKLED has always…
My experience with TEKLED has always been superb, quality goods and customer service are second to none. One of my recent purchases unfortunately failed which was very surprising as the quality of these lights are simply superior to other brands, my older purchases are still operating perfectly, so the proof of quality is certainly there. I contacted customer services and explained the issue I had, no fuss - no quibble, the new lights were with me within 48 hours of contact, also a prepaid postage label was provided to return the faulty lights. I have no hesitation in recommending TEKLED to anyone, it really is a breath of fresh air to buy from a company who do actually care for their customers which unfortunately is a very rare occurrence these days. TEKLED should be very proud of their achievements in all customer and product areas, please don’t change a thing!
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TEKLED
Thanks for spreading the 'light' with your kind words. We are beaming with joy over here!
Updated: Exemplary customer service recovery by the founder, Merih!
[UPDATE] I am completely revising my previous review thanks to the outstanding intervention of Tekled's founder, Merih.
After I posted my initial frustrations and emailed him directly, Merih called me almost immediately. He was profoundly apologetic and personally investigated the entire mess. It turns out the delivery company, DPD, had lost my delivery of downlights and failed to admit it.
Merih’s actions to fix DPD's mistake were exemplary. He immediately:
Promised to reissue my original order the next business day.
Refunded my delivery charge entirely.
Ensured a 24-hour delivery for the replacement.
I am now receiving regular text and email updates, and my replacement order is arriving today at 5pm, exactly as promised. It is a real shame Tekled was let down by DPD, but I am incredibly pleased with this great outcome. Merih went above and beyond to make things right. Highly recommended!
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TEKLED
Thank you so much for taking the time to update your review. We’re really pleased to hear that Merih was able to personally step in, resolve the issue and get your replacement order to you as promised.
We’re sorry that DPD’s handling of the original delivery caused such frustration, but we truly appreciate your understanding and kind words about the way we handled the situation.
It was a pleasure helping you, and we hope you enjoy your new downlights!
Vastaus yritykseltä TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Vastaus yritykseltä TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
Value for money
Value for money. Quick delivery. Top Purchase. Definitely recommend
3. syyskuuta 2026
Vastaus yritykseltä TEKLED
Thank you so much for your wonderful review! It's fantastic to know that you had a great experience with TEKLED.
Downlights
Really like the downlights I bought arrived after 2 days perfect service
3. syyskuuta 2026
Vastaus yritykseltä TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
under kitchen cabinet lights
Fantastic range of lighting that met my every needs and at a reasonable price. Good quality product. Delivery was included in overall price and was exceptionally fast. Totally recommend
3. syyskuuta 2026
Vastaus yritykseltä TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Utterly Superb
Utterly Superb. Customer service to be envied and the fastest delivery. I am incredibly impressed.
1. syyskuuta 2026
Vastaus yritykseltä TEKLED
Your positive review has brightened our day at TEKLED. We are grateful for your kind words and thrilled to have played a positive role in your experience. Our commitment to quality and customer satisfaction remains unwavering.
Great experience
Great experience, great communication. Lovely lamp, with very speedy delivery!
1. syyskuuta 2026
Vastaus yritykseltä TEKLED
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
I've seen the light, again.
Very quick delivery, well packaged, good product at a good price. Have bought before. Great.
1. syyskuuta 2026
Vastaus yritykseltä TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Does exactly as it’s supposed to very…
Does exactly as it’s supposed to very happy with the purchase
28. elokuuta 2026
Vastaus yritykseltä TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
The outside garden lights are…
The outside garden lights are absolutely best
Thank you
27. elokuuta 2026
Vastaus yritykseltä TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
Vastaus yritykseltä TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
I can not tell of my experience as it…
I can not tell of my experience as it is not been delivered yet
1. syyskuuta 2026
Vastaus yritykseltä TEKLED
We’re sorry to hear that your order has not arrived yet. We completely understand that you’re unable to comment on the product itself until you receive it.
We’d be happy to look into the delivery and provide an update. Our customer service team will contact you via email, and they will be happy to assist.,
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.