Sylverton Arvostelua 

Unfortunately I cant give zero stars. As everyone else has said, the product you receive is nothing like the website images, they make it difficult to try and return an item by having to email them first, then give you options of a "store credit" or a 10% refund, or return the item that they go into detail to tell you how hard it will be and how long it will take plus may cost you as much as or more than the item you purchased. Avoid this website at all costs!

Don't buy from here.
Quality is very low, it's basically drop shipping, the returns cost more than the orginal cost price.

I ordered a Ninja Slushie Machine on the 18th November 2025 and still haven't received it.. I've been scammed $129
I sent multiple emails to Slyveron and only received generated message back
Never answers your questions
Now it's January 6th I still haven't received my item
Order number 4118
WARNING
STEER CLEAR OF THIS COMPANY

I can't put zero stars. If I could I certainly would. I can't attach photos either. If I could of show you a comparison of what is advertised compared to what is sent. It's dismal crap. It really is poor quality printed trash. I bought a women cardigan for my wife. It looked really nice and very high quality. They sent a printed hoodie. They literally printed a wool pattern on the hoodie and then when I asked for a refund they offered 10% I argued more they went up to 20% or I could send the item back at a cost of £25 postage plus customs fees. I argued some more. They offered me 40%. After this I took screenshots of my entire conversation and photos of the garment and the advertised product. Opened up a payment reversal request with my back and they put in a claim with the card. The company then gave me a full refund. It took some fighting but I eventually got it back. This company claim to operate out of the UK but headquartered in Denmark. But they ship from China. They are fraudsters and should be avoided at all costs.

Avoid at all costs.

They lure you in with fake pictures and then send you an item from China. They hook you in with the delivery, but it's a scam as you have to return the item to China if you're unhappy with it.

Received a product of awful quality with absolutely no resemblance to the picture online. Very disappointed as this was for a Christmas present. When trying to get a refund the company won’t answer my emails meaning I can’t get the address to return it meaning I’m stuck with the product. Such a waster of money!

Quality of the item is so poor, the material is awful and customer service although prompt with response's the return policy is ridiculous. Cost to return £25 plus, will give 10% of original cost as refund or will give credit minus £7.50 for postage. complete scam avoid at all costs.
Having now had the standard response they send to every customer who has given them a 1 star rating which is everyone, It makes it even more farcical, when they have no real morals or customer service to rectify the issue. How can these companies get away with this.

Awful experience- wish I’d checked here before wasting my money!!

A truly dreadful company, I wish I had checked the reviews first. I thought I was buying from a genuine retailer but instead like others found I was buying awful quality that did not reflect the product and a near non existent returns policy that costs a fortune to return to China.
Awful, please avoid

Bought believing I was supporting a genuine small company producing hand knitted articles. In stead of a chunky knit cardigan I received a cheap , thin printed object which was nothing like advertised and made in China - not Scandinavia.
I researched too late and found all the bad reviews.
I’ve always tried to support small businesses but never again !!!
This is a complete scam

Awful quality and nothing like that pictured at the time of purchase.
It is on the consumer to pay the large cost to return the item to China even though the item provided is very different.
Avoid

I ordered a jumper which looked knitted but it was a scam of a picture. The item that arrived was not even worth £1 from a market. The quality was so so poor. The item also arrived damaged with 2 buttons missing. I emailed to ask for a refund and they said they cannot refund me and tried offering me free items or like 5% off to keep the damaged item. They then increased the percentage to 10% to keep the item, and they said I have to pay my own return costs to get a full refund. The customer service is so bad they don’t even read what you say to them and ignore you. AVOID THIS WEBSITE AT ALL COSTS.

Cheap rubbish clothing only fit for the bin, sold at inflated prices from what sounds like an English brand company..
Returns are to China at buyer’s expense of £25 plus any customs / import duties. This info doesn’t appear in their returns and refunds section but is burned deep in the T&C’s.
You get a ‘final ‘gesture’ offer of 30% refund if you don’t want the expense and inconvenience of returning the clothes to China.
This company should be prosecuted and closed down!
I will report them to my bank and to Trading Standards, but as the company has a company address in Holland and only a distribution address in Southall I’m not sure that British law would apply.

BUYER BEWARE !

1 * only because I cant select zero !

The website pictures bare NO resemblance to the very low quality item you'll receive.

I ordered a knitted cardigan (Order #12269) and received a PRINTED polyester hoody, printed to look like wool, their response was "fabric feel, texture, and design preferences can vary from person to person".

To return for a refund you must pay postage to China and pay restocking, or accept 20% refund and accept goods. That's after 22 emails to them !

Their business model is to send cheap rubbish that does not meet your expectations then accept you have been scammed and move on.

YOU HAVE BEEN WARNED

DO NOT USE COMPANY !!!!!! YOUR ITEM WILL COME 3 WEEKS LATE EVEN THOUGH TELLS YOU 48 HR TRACKING . COMES FROM CHINA !! THEY IGNORE YOUR MESSAGES SO BY TIME THEY REPLY FOR THE REFUND YOU ARE OUT YOUR 30 DAY PERIOD MEANING YOU CANT GET A REFUND ONLY CREDIT NOTE . AVOID AT ALL COSTS ABSOLUTE STRESS NO CUSTOMER CARE AT ALL

PURCHASED 29/11/25 AND STILL WAITING TO HEAR OFF THME TO SEND ITMES BACK FOR REFUND

Hi sylverton , I am sorry to had left such a review but everything I have said I believe is the truth . since the 29/11/2025 I have been trying to contact you. I have never struggled so much to do a return as you have made it that a return can only be done through yourself in email and that’s once you respond with a return label . By time anyone even looks at email it’s months late which isn’t my fault the return time has gone over as I have been contacting via email ever since I made the purchase , tried calling a number multiple times , which I have had no luck with , I suffer from bipolar and I am a single mum providing for two kids on my own , over £100 is a lot of money to someone like me . I have emailed you constantly asking to send my items back for a full refund as the items haven’t been open and still in packaging and have just been ignored . If you check your emails for name nicolej you will find all my emails . Before you dispatched the items I emailed saying I have just realised this is china based company I felt mis lead with the 48 hour delivery which made me believe it would be here in 2 working days . Instead my email was ignored and a week later you decided to dispatch items

Please let me send my items back for a full refund , please take the strain your company is putting on me off me .

Once you have made contact and helped me with a full refund I will remove review but not until I am given the help I should of been given in 29/11/2025

And still no contact has been made by the company . What absolute con artists. Please please save your self the stress from this company

Ordered a winter coat in two sizes for my daughter (age 15, adult sizes). Both are tiny and very poor quality. Contacted the returns email address which bounced back. Happy for you to get in touch Sylverton as we want a refund. Order number ST12943

You’ve asked for my order number which I’ve already supplied. No way to reply to your message. Seems like an automated reply with no way for me to resolve. Can you please respond with details of how to contact you?

Spent £80 on two tops as a christmas present and they were only fit for the bin. Toral scam artists and hope they get whats coming to them.

STAY CLEAR DO NOT BUY FROM THEM!

Absolutely awful. Refund pretty much impossible. Costs £25 plus customs fees to return and they tell you it will take 4-8 weeks once received in CHINA to process the refund.
Tried to convince me to keep and have £180 store credit. Then 10% refund, then 20% refund, then 30% refund and keep the order.
Scam company, poor quality clothing, and awful customer service.
My bank are now looking into this company to get my money back.

Avoid this company at all costs. Wish i had of looked at the reviews first!

SCAM SCAM SCAM

Biggest scam going at the moment.
Avoid SYLVERTON like a plague.