Sylverton Arvostelua 

Delivery time ridiculously long. Extremely poor quality material and design. I thought I was purchasing from UK. Pricing is on the high side too. I am so disappointed, and will not be buying anything else. Buyers beware and read reviews!

If I could give them no stars, I would! Disgusting quality, flimsy not fit for purpose, unhelpful customer service. Exactly the same as previoius posters about the returns policy. Do not use!

Really helpful staff and beautiful dress. Thankyou

If I could rate this cop out website a 0 I would!! Please contact ur bank and request a charge back if youve been sold anything you're not happy with! It's a full on scam ! PLEASE DO NOT BUY !

I ordered a dress for a 1920s themed party from here. The dress was not good quality and feathers were falling out the first time I tried it on. The seams weren’t sown properly and stuck out making the dress look a funny shape. Tried to return it and you have to pay over £25 to return it back to china where it came from. They offer you store credit instead which is all well and good but who actually wants any of the tat from this website

Absolutely AWFUL products and customer service. Ordered a jacket for £60, when it arrived, it was more like a hoody and sizing was terrible. Customer services gave me £53 credit and told me I could keep the goods. I struggled to find anything on their site and decided to purchase what looked like a thick woolen cardigan for £35 and thought i would get x2 in order to spend the credit and an additional cost to me.
What arrived were x2 polyester, thin, disgusting button tops both same design and wrong design from what I chose. I contacted them and they offered me 30% refund on the additional £17 that I paid and I could again keep the items!
I am now £77 out of pocket with x3 bits of clothing that I am too embarrassed to even donate to a charity shop!
AWFUL AWFUL AWFUL!!! DO NOT BUY! PICTURES ARE NOTHING LIKE THE ITEMS. SHOULD BE CLOSED DOWN.

The company Sylverton does not make clear at the time of purchasing that any returns must be sent to an address in China at a cost of approximately £25. I returned my unwanted items to the return address on the original packaging only to having it returned to me. The post office required me to pay £7.50 to accept the return. Considering the very poor quality of the clothing, it should have been obvious that the goods would be returned.

WARNING Do not buy from this company. I wanted to return the jumper I purchased. I was told I had to return it to China at a cost of £25! Or they would let me keep the jumper I didn’t want and have credit to purchase something else. I definitely would not order anything else from this terrible company so credit is useless. Plan to report to trading standards tomorrow. Web site gives an address in Netherlands - who know the Netherlands are now in China! Disgusting - be warned avoid this site like the plague!

If I could give it zero I would. The worst customer service. Awful returns policy, no mention of the returns loop holes on the website, trying to charge £25 for a return. Ridiculous! Never buying again

It wasn’t possible to score them zero so they get a generous 1 star. Ordered a pair of boots and once received they had sent me the wrong size. I contacted them to inform them of their error and 21 emails later, through varying contradicting instructions I was told to pay for the shipping of the correct pair to be delivered to me??? When I challenged I was told I’d get a 10% refund towards paying for the shipping?!?! This didn’t cover the costs and they refused to accept that it was their error? Every email contradicted the previous one. It became so stressful and started to believe it was a scam! . They told me not to return the incorrect pair, so I donated them to a cancer charity. I then complained about the lack of consistency with their messaging so in return .they changed their mind and instructed me to return the incorrect item, even though they had instructed me to keep them?? Ridiculous.
I ended up challenging the original payment with the bank and now 11 days later I finally have my money back. DO NOT USE this dreadful company.

Please dont buy from this shop. Worst clothes ever. Their clothes are from China and off poor quality. Scams and a rip off. I should have checked reviews before purchasing. Refund is a nightmare.

Was responded to very quickly on my emails, received a blouse, better quality than the image, so will be keeping that.
The cardigan had the exact image on the fabric, but printed, it was NOT knitted, which the image implied & the reason I chose it. I reached out to customer care, shared image of cardigan & was given a coupon to order something else. Cannot fault service, hence the stars & blouse.

Outrageous
I write a review telling the truth about the shocking company that is Sylverton. Where I received a 10% of the refund of the total cost of the blouse that was £35.00 ie. just £3.50 I was told not to return the item.
The promise on line of a 30 day full refund on returns is a complete lie.
The so called customer service then write a reply and ask for me to send details of the reference number and email so they can check my details. I want nothing more to do with them.
I was so angry with the fact they wanted to charge me £25.00 to send this product back to China and wanted nothing more to do with this obvious scam I begrudgingly accepted £3.50. I have now found out today they are able to remove my review if I don’t respond. This evening it has disappeared. I am sure Edward in London who is part of this scam is very relieved. Please avoid ever purchasing from this scam of a site.

Do not use this company like others wish I looked at reviews 1st. I was trying to avoid using chinese company's but these are one too. But Completely ripped of, Item is not as described and not woolen. You have to pay the return postage to China for a refund which would give me £10 back
Please dont make the same mistake as me

HORRIBLE COMPANY DO NOT BUY.Clothes felt cheap so wanted to return.However when it came to emailing them,they were insistent that a return and refund is pointless.Scam company.

Appalling,shoddy,cheap DO NOT GET MISLEAD BY ADVERTISING,THE GARMENTS COULD OF BEEN MADE BY A 2 YEAR OLD .I MANAGED TO SECURE 50% REFUND
THEY KEEP SAYING YOU CAN KEEP THE ITEMS,THEY DON'T EVEN WANT THEM BACK ! NOT FIT FOR POLISHING MY CAR ...

Wish I’d have looked at all these reviews before purchasing from them, their items come from China, so are very small sizes and cheap quality.
My options for refund was either 1) store credit, 2)keep item and get 10% refund or 3) return at my own expense to China (cost around £25 postage). Disgusting!!

Scam. Do not buy.

Absolutely disgusting. Picture do not correspond in any way with what it sent he quality is worst i have every seen. Primark quality and look would beat this site hand down. Do not waste your money as although it say they have a refund policy it is not worth the paper is is not written on. Claims order comes beautifully wrapped. Arrives in plastic bag all screwed yp!

Received items not fit for purpose,I had just completed a review which got deleted.
I am very disappointed with the company,I wish I had read Trust Pilot reviews,I would not have placed an order & worse still agreed to keep the so called winter coat as returning was not an option as I was unwell & posting it to China would have been difficult & very expensive (there was no indication that I would have to return it to China),when I complained I was made an offer to not return the coat with the option of ordering something else,so I ordered a jumper for my daughter & a cardigan for me,i was to give it to my daughter for Christmas but it did not arrive in time,my daughter visited me on 29th Jan & refused to have it & advised me to report it as a scam.
I have a coat which charity did not want & a jumper & cardigan that are not as described ,i want a refund as it is not fit for purpose.
I am willing to return all 3 items to a London address they are unused.
I am distressed, I want a refund