Ordered a stone coloured bag in the sale. Omitted to order the 2 free straps and contacted customer services. They were so quick to respond and sent me them out asap. Beautiful bag , would order again... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The cross body leather bag bought for my wife was at a great price and had additional straps for free. Item packaged well and arrived promptly. As yet cannot vouch for the duribility as this is a gif... Näytä lisää
Yritys on vastannut
Easy to navigate website, with simple ordering process for main items. Could have been clearer in terms of process for ordering 2 free handles for handbag. However, this was followed up by Swoon wit... Näytä lisää
Yritys on vastannut
I’ve been really enjoying this compact crossbody bag lately. The size is perfect for everyday use ,it holds my essentials like phone, wallet, keys, and a few small items without feeling bulky or h... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Swoon London is a modern fine leather handbag brand. With style, practicality and quality is at it's core. We began small, keeping our core products limited. We have grown a lot since, but we still insist on having a small (but perfectly formed) collection of styles and colours for our customers to 'Swoon' over and enjoy! The owners of Swoon are two people who are polar opposites! Together, they create magic! This totally embodies what the brand is all about! Swoon London was launched whilst enjoying the calm tranquility of the River Dart on the south coast of England. Anna enjoys owning designer handbags, but whilst jumping on and off boats, a beautiful, functional, affordable handbag was really needed! Something that can travel anywhere with her, and always look fabulous, without the price tag of the high end designer bags! Anna believes a bag should work with you, in any given setting - thus the addition of the interchangeable straps! The straps change with your outfit, your style, even your mood! Anna has spent over 20 years working within luxury fashion. Brand, style, and customer service are part of her DNA! Jules's background is the Automotive industries. Jules loves the detail, and is always looking for ways to improve the customer experience for our customers! Our aim is to provide our customers with beautiful, personalised leather bags and accessories that are stylish, affordable, versatile and practical.
Yhteystiedot
Denmark House 143 High Street, Chalfont St. Peter, SL9 9QL, Gerrards Cross, Yhdistynyt kuningaskunta
- hello@swoonlondon.com
- swoonlondon.com
4,8
Erinomainen
368 arvostelua
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Vastaus yritykseltä Swoon London
Thank you for your fantastic review, Mark! We’re so glad you appreciate the clean design of our Stratford bag. We look forward to welcoming you back to Swoon London soon!
Good service.
I ordered a nice bag, as a present and it was dispatched quickly. It arrived in good time and well packaged. I can't comment on the bag until it has been opened. I am sure it will be appreciated.
2. joulukuuta 2024
Vastaus yritykseltä Swoon London
Thank you for your fantastic review, Frank! We’re delighted to hear you’re happy with our service and are sure your chosen bag will make a wonderful gift. We look forward to welcoming you back to Swoon London soon!
Gorgeous Bags
These bags are amazing! Beautiful leather, and look so pretty with the interchangeable straps. The 2 bags i ordered are for gifts, however, I am definitely going to order another for myself. They arrived quickly, well packaged and in a protective dust bag with drawstring. 5 🌟
2. joulukuuta 2024
Vastaus yritykseltä Swoon London
Thank you so much for your fantastic review, Wendy! We’re thrilled to hear you’re happy with your purchases, and we’re sure your choices will make wonderful gifts. We can’t wait to welcome you back to Swoon London when it’s time to treat yourself!
Vastaus yritykseltä Swoon London
Thank you so much for your fantastic review, Anna! We’re delighted that you’re happy with the quality of your Downton bag and thrilled to hear you’d recommend us. We look forward to welcoming you back to Swoon London soon!
First class in every way!
Very fast delivery of a beautiful, quality item, thoughtfully wrapped and presented. Personal 'thank you' including my name attached and personal feedback online after being delighted with my purchase. I love this bag and have already purchased one as a gift as well as one for myself. Happy customer ☺️. Well done Swoon!
21. marraskuuta 2024
Vastaus yritykseltä Swoon London
Thank you so much for your wonderful review, Janice, and for choosing Swoon London again! We’re thrilled to hear you love your bag and that our personal touches made a difference. You truly made a fantastic choice, and we’re so glad we could be part of your gifting journey too. We look forward to welcoming you back to Swoon London soon!
Wow - Fantastic Quality and Service
Wow, what fantastic service from Swoon London. My order is for a gift and arrived so quickly, beautifully wrapped and presented. The quality is as special as the Swoon Downton XL. Thank you Swoon for making my buying experience a genuine pleasure !
25. marraskuuta 2024
Vastaus yritykseltä Swoon London
Thank you so much for your wonderful review! We’re delighted to hear that your order arrived beautifully wrapped and ready for gifting. What a thoughtful present— we hope the recipient loves their new Swoon bag as much as we loved creating it for you! We can’t wait to welcome you back to Swoon London soon.
Vastaus yritykseltä Swoon London
Thank you so much for your fantastic review, Amanda, and for choosing Swoon London again! We’re thrilled you love the Black & Tan Herringbone Bag Strap—it’s such a timeless addition to your collection!
Vastaus yritykseltä Swoon London
Thank you so much for your fantastic review, Kate! The Blue Rainbow Bag Strap is such a vibrant and fun choice—we’re so glad you love it! We look forward to welcoming you back to Swoon London soon!
Vastaus yritykseltä Swoon London
Thank you so much for your fantastic review! We’re thrilled to hear you’re happy with the quality of the materials and the quick delivery of your Stratford bag. We look forward to welcoming you back to Swoon London in the future!
Vastaus yritykseltä Swoon London
Thank you so much for your fantastic review, Nicola! We’re thrilled to hear you’re happy with your Midnight Black Stratford XL. We hope you enjoy using it and look forward to welcoming you back to Swoon London in the future!
The ordering of my handbag was very…
The ordering of my handbag was very easy to do on your website.
22. marraskuuta 2024
Vastaus yritykseltä Swoon London
Thank you for your wonderful review, Angela! We’re thrilled you found the ordering process easy and hope you adore your Downton XL bag – such a timeless choice. We look forward to welcoming you back to Swoon London soon!
Good easy ordering system good…
Good easy ordering system good product, delivered on time.
5. marraskuuta 2024
Vastaus yritykseltä Swoon London
Thank you so much for your fantastic review, Angela! We’re delighted to hear you’re happy with your Grey and Black Abstract Bag Strap—it’s such a stylish choice. We look forward to welcoming you back to Swoon London again soon!
Excellent process
Very prompt delivery and my purchase was beautifully packaged and just what I wanted. I would recommend this company to others.
21. marraskuuta 2024
Vastaus yritykseltä Swoon London
Thank you so much for your fantastic review, Claire! We’re delighted to hear you’re happy with your Neutral Nautical Bag Set—it really is such a lovely combination. We’re also thrilled that you appreciated our packaging. We can’t wait to welcome you back to Swoon London again soon!
Vastaus yritykseltä Swoon London
Thank you so much for your lovely review, Anna! We’re thrilled to hear you’re happy with your Black and Stone Woven Mosaic Bag Strap—it really is a fantastic choice! We look forward to welcoming you back to Swoon London again soon.
A brilliant service
A brilliant service. Quick delivery and a beautiful bag. Absolutely love it.
19. marraskuuta 2024
Vastaus yritykseltä Swoon London
Thank you for your fantastic review, Julie! We’re thrilled you love your Denim Downton XL—it truly is a stunning colour. We look forward to welcoming you back to Swoon London soon!
A happy customer
I encountered a problem with my bag three days after receiving it and Swoon have been quick to sort out for me. It certainly hasn’t put me off Swoon as my other bag has been wonderful. I get the Downton XL as I like the size but it looks good as a crossbody and I can get everything in I need.
18. marraskuuta 2024
Vastaus yritykseltä Swoon London
Thank you for your fantastic review, Susan, and for choosing Swoon London again! We’re so pleased we could resolve the issue for you, and we completely agree—the Downton XL is such a great size. If you need any further assistance, please don’t hesitate to reach out. We’re always happy to help and look forward to welcoming you back to Swoon London soon!
Vastaus yritykseltä Swoon London
Thank you for your fantastic review, Ann, and for choosing Swoon London again! We’re delighted you thought your selection made the perfect gift—we couldn’t agree more! We hope the recipient loves it as much as you do. We look forward to welcoming you back to Swoon London soon!
Lovely bags and great quality
Lovely bags and great quality. Fantastic customer service too
16. marraskuuta 2024
Vastaus yritykseltä Swoon London
Thank you for your fantastic review, Karen, and for choosing Swoon London again! We’re thrilled that you’re happy with your Downton XL bag, and we loved your strap choices too. We look forward to welcoming you back to Swoon London soon!
Placed an order on the Friday delivered…excellent company
Placed an order on the Friday delivered free next day Saturday. The bag is beautiful great quality plus two free straps & key ring also got 10% off 1st order. I would highly recommend this company.
8. marraskuuta 2024
Vastaus yritykseltä Swoon London
Thank you for your fantastic review, Carol! We’re thrilled to hear that you love your New York Bag Set and appreciate the quality, extras, and speedy delivery. It’s wonderful customers like you that make our day! We hope to welcome you back to Swoon London soon!
Super cute bag
The bag is brilliant, but what's better is the customer service! I got a reply to my email within a couple of hours and the bag was delivered the next day!
31. lokakuuta 2024
Vastaus yritykseltä Swoon London
Thank you so much for your fantastic review, Kim! We’re thrilled to hear you love your Midnight Black Downton Bag, and we’re so glad the personalisation turned out just right! It was a pleasure assisting you, and we look forward to welcoming you back to Swoon London soon!
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