Handbag was delivered on 1/7/2026 o opening package hand bag had scuff marks on front Sent e mail same day to Swolit telling of damage and asking for return procedure for refunds This was ignored,... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Very easy to order. I had a bit of a problem, I emailed swolit who replied within a very short time, offered me a replacement straight away, kept me updated with delivery. Item received was lovely... Näytä lisää
Yritys on vastannut
Bought 2 leather wallets as Christmas presents and both are made from beautiful supple leather. I am sure that the recipients will be delighted with them. Arrived very quickly and beautifully presente... Näytä lisää
Can't fault the quality of these bags and the customer service. Although I initially received the wrong bags in error, this was rectified very promptly by Mike via WhatsApp link on their website - ret... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Here at Swolit.co.uk we try to exceed customer expectations, our customers come back time and again as they know they will receive quality products with Short Delivery times at realistic prices. If you are local to our Liverpool warehouse then please call in for a Cappuccino to see who we are and what we do :)
Yhteystiedot
SWOLIT Handbags, Dairy Business Park, L9 7BH, Liverpool, Yhdistynyt kuningaskunta
- 0151 452 6684
- info@swolit.co.uk
- swolit.co.uk
3,7
Keskitasoinen
869 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I ordered 3 bags received 2
I ordered 3 bags, only received 2. Zip broke on orange bag first time I used it.
2. tammikuuta 2024
Vastaus yritykseltä Swolit
Hi Tamara, we have refunded the item that you have not received, for the broken item we're sorry your item is not as it should be, returns with us are Free, we have send you a link via email to return your item for a refund, we feel that your reviews were a little harsh considering we did not get any emails from you before hand so that we could rectify the issues, customer satisfaction is our number one priority,
many thanks for your custom,
kind regards,
David
Great customer service
Great customer service. Leather is very good quality and delivery is fast.
The phone number was useless but email was good.
2. tammikuuta 2024
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :), we are working on a better phone system, we advise using the Whatsapp on the bottom right of our website,
Kind regards,
Michael@swolit.co.uk
Beautiful leather bag
Beautiful leather bag. Great price, well packed, wrapped in tissue in a dust bag. The bag is an actually so much nicer than I hoped. Great price for the quality and speedy delivery too. Well done Swolit. I am a very happy customer.
Shauna Mckillop
9. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Great value for money .and very well…
Great value for money .and very well packaged .
29. joulukuuta 2023
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Recommended
Received my parcel well wrapped
This is a birthday present for my granddaughter and she will love it
Will be using this sight again.
28. joulukuuta 2023
Vastaus yritykseltä Swolit
Thank you so much for your kind words hope she likes it, and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
It was easy to order
It was easy to order, the quality of the product was good, the price was reasonable and the delivery was quite quick.
27. joulukuuta 2023
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Good value beautiful leather bag
27. joulukuuta 2023
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Great products great service
27. joulukuuta 2023
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
1st time ordering and don’t do on line…
1st time ordering and don’t do on line very much as had bad experience a long time ago. BUT not this time. Was surprised at how fast the service was from ordering to receiving bag. Quality very good too.
27. joulukuuta 2023
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Quick efficient service
27. joulukuuta 2023
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Just bought my second bag from swolit
Just bought my second bag from swolit, beautifully made, quick delivery even over the Christmas period. Would definitely recommend
29. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Amazing company who go above and…
Amazing company who go above and beyond. I had the wallet at home with me within 24hrs!
Given the fact it is so near to Christmas I am absolutely shocked,
Thankyou guys
20. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Fantastic customer services
Very easy to order. I had a bit of a problem, I emailed swolit who replied within a very short time, offered me a replacement straight away, kept me updated with delivery. Item received was lovely quality fantastic just what I wanted. Can't falt this company for their customer service it's second to none. Would definitely recommend them.
13. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Absolutely delighted with my beautiful…
Absolutely delighted with my beautiful bag, it arrived so professionally packaged in tissue and dust bag, I highly recommend this company. The delivery was swift too… thankyou so much for my first purchase from ypu!! 🥰
5. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Excellent service and Great product
6. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
I did not get my bag
25. marraskuuta 2023
Vastaus yritykseltä Swolit
https://www.royalmail.com/track-your-item#/tracking-results/JW349480742GB
Hi Karen, your item was delivered on the 30th, please see the above link ,
please could you check with your neighbours or in any out buildings or garden,
In any case we will replace or refund your item after we have opened a case with Royal mail,
Kind regards,
Mike
############UPDATE##############
Hi Karen, thanks for emailing back to us, we are happy that you found your parcel,
Many thanks for your custom,
Kind regards,
Mike
Vastaus yritykseltä Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
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