Overall happy with my purchase but FYI the Rodeo inspired bag is NOT real leather. It has a strong chemical smell that most certainly means it’s not real leather. The construction is overall good, but... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My only disappointment about the bags i bought is that the straps are too short gir cross body so I had to purchase new straps otherwise they are a very nice product. All as described, well made in ge... Näytä lisää
Yritys on vastannut
I have sent the item back for a refund weeks ago. Emailed the tracking number and still haven't received a refund or any acknowledgement of the transaction
Yritys on vastannut
Overwhelmed happiness. Superb Customer Service. Their products are good qualities from craftsmanship to styles and prices are very reasonable. I purchased four (4) bags in total. Alto I had an issue i... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
"TRENDIESTY" -The Ultimate Hub for Trending Fashion- is your go-to online destination for top-notch clothing, fashion, and accessories, offering unbeatable deals on high-quality products.
Yhteystiedot
Yhdistynyt kuningaskunta
- customerservice@trendiesty.com
- trendiesty.com
3,5
Keskitasoinen
84 arvostelua
On vastannut 86 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I love the bag and quality
I love the bag and quality. Its is the perfect size and travel tote. It is light weight and perfectly made. My only complaint I wish shoulder strap was a tad smaller- doesnt need to be too long
11. maaliskuuta 2026
Vastaus yritykseltä Trendiesty
Hi Julie,
Please check your spam folder; your order updates, plus our responses to your previous email about order status, have landed there.
The emails were from customerservice@trendiesty.com.
We have received your email requesting order updates about your order and have responded with the latest info and details.
My regards!
I have sent the item back for a refund…
I have sent the item back for a refund weeks ago. Emailed the tracking number and still haven't received a refund or any acknowledgement of the transaction
5. maaliskuuta 2026
Vastaus yritykseltä Trendiesty
Hi Carla, thank you for your feedback.
Our sincere apologies for the inconvenience caused.
The refund couldn't be issued if the tracking for return is not received by our local team via Email. Please note that the refund is issued automatically within 48/72 hours after the tracking number is confirmed as delivered. Then it will depend on your bank's processing time for the availability of the funds, but sometimes the system lags, and the tracking isn't synchronized accordingly, especially for postal services like USPS tracking.
No worries at all, you can just email us at customerservice@trendiesty.com with your order number and tracking number, and we’ll resolve the case promptly.
Your patience and understanding are greatly appreciated.
I've ordered a few times and always a…
I've ordered a few times and always a great experience. Product is amazing quality and the customer service is fantastic. Thank you!
3. maaliskuuta 2026
A fuir
Une belle grosse daube ! Je doute que le sac soit en daim. Ca fait cheap. C est moche. Super decue ( et des semaines pour recevoir)! Donc vraiment à’eviter
8. joulukuuta 2025
Vastaus yritykseltä Trendiesty
Hi,
Merci pour votre retour. Le modèle que vous avez reçu est bien fabriqué en cuir suédé de vache véritable, et non en matière synthétique.
Pour ce prix, nous proposons une qualité accessible, et nous avons aussi des gammes supérieures à un tarif plus élevé pour un rendu plus luxueux.
Les délais de préparation (3-5 jours ouvrés) et livraison (7-14 jours selon douanes) sont clairement indiqués avant achat, donc vous saviez à quoi vous attendre.
Nos clients adorent généralement ce qu'ils reçoivent, et ce n'est pas notre intention de décevoir, mais pas de souci, merci pour votre retour.
Great experience all round
Excellent communication and they deliver on promise. When there is an occasional hiccup they make every effort to correct and fix the situation. Pleasure to order from them
2. helmikuuta 2026
Overall happy with my purchase but FYI…
Overall happy with my purchase but FYI the Rodeo inspired bag is NOT real leather. It has a strong chemical smell that most certainly means it’s not real leather. The construction is overall good, but the reinforcing of the corners protrudes and you can see where it meets the rest of the material. Overall legit service and product, but you get why you pay for.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Very nice bags!
I recently bought 2 Kelly style bags, 28, Retourne, linen blue and milky white
They are just beautiful! Love their new Retourne style. The colors are so nice.
27. tammikuuta 2026
Trendiesty -It's absolutely terrible
Trendiesty -It's absolutely terrible. I had trouble with this brand. I ordered a bag, and they mistakenly sent it to the wrong address. There was no confirmation of tracking the delivery. I complained, and they sent me a different one, but the wait was endless. I received the package, and the quality of the product is poor. The next day, the zipper on the bag fell off because if you close it, you can't open it. I asked for a refund and a return, but they refused, even though the description said it was returnable. They said they would send a new zipper for the bag, which I had to wait forever for. Finally, after three months, I received replacement zipper. Oh my God, they sent me two huge, cheap zippered bags that don't fit the bag at all. Please don't order from this website or brand, just don't waste your time and money.
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trendiesty
Hi Dilfuza ,
It's frustrating when reviews include misleading details, especially after our extensive support. We regret your experience, but let's clarify the facts for future customers. Your claims don't match our records:
Tracking provided: Order updates and Tracking number emailed (check inbox/spam).
The wrong address delivery was a local carrier error. We provided proof, you said it wasn't your home, so we sent a free replacement promptly, delivered on time.
Days after receipt (not immediately), you requested a return for a "broken" zipper. We asked for photos of the bag and all items. You'd clearly used it, and the lock was damaged. Returns require everything intact with accessories.
You said you couldn't find the broken lock anymore. We offered a replacement lock. Then you wanted a specific key lock, not the same one that comes with the bag style. We sent two with keys.
After receiving them, you started badmouthing us with false claims like no tracking or refusing refunds.
We go above and beyond (free replacements, extras) for some cases, but some customers abuse it. Most love our quality and service.
It's very unfortunate that some customers stay silent when happy, but when there's an issue, they start offending and spreading false info just to strengthen their point and hurt businesses. A trustworthy person looks at facts, not fabrications.
Thank you.
Great customer service!
17. tammikuuta 2026
I ordered a bag in December 2025
I ordered a bag in December 2025. Quick to charge my card, I have NEVER received ANY merchandise, emails, tracking. I am disputing this “purchase”. And…I was asked to review ? What? I never received my purchase. This is the second time I’ve ordered . The first purchase was in March of 2025. Received a very cheap bag. Why I was dumb enough to order again is beyond me. Horrible company. I’m really upset. I will dispute this now. And the company had the audacity to send me an email today to rate my purchase. Fraud. You now are sending an email in March refuting everything. None of what you state is correct other than finally admitting that the bag was lost in transit. Yes, you DID refund me only after I made an inquiry in January or February. You didn’t offer me a replacement willingly. And now it’s March. Please !
24. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trendiesty
Hi,
It's disappointing that you're posting what seem like inaccuracies here, especially since our private chats tell a different story. You ordered the bag, we fulfilled it, and sent the tracking number. After no updates, we investigated and found it likely lost in transit (which can happen).
We offered a replacement (but in gold hardware instead of silver) or a full refund; you asked to hold shipping until we sourced silver hardware. When it was out of stock, we refunded you fully within 48 hours of your confirmation, no case needed.
This is your second or third review with similar claims, despite our multiple solutions, discounts, and compensation offers, which you declined for cancellation. The refund was processed promptly. We aim to satisfy every customer, but false accusations like "fraud" aren't fair.
8th bag from Trendiesty
This is my 8th bag from Trendiesty! I can’t say enough about the quality and workmanship. The choices of leather color and hardware keep getting better and better!
27. joulukuuta 2025
Vastaus yritykseltä Trendiesty
Hi Janson!
8 bags in?? You’re officially family now! 😄 Seriously, your love for our leather and hardware keeps us going, thrilled you keep coming back for more. Thank you! ❤️
Much love,
I love the bag
I love the bag. It has a great finish and spells quality. Have received so many compliments on it. I felt confident because I could pay through paypal.
But the delivery took a long time...too long. This really needs to be improved. At one stage I thought it was lost.
8. joulukuuta 2025
Vastaus yritykseltä Trendiesty
Hi there!
Love that you're getting compliments everywhere, that finish really does scream quality!
I'm truly sorry about the long delivery, though we've switched carriers multiple times, but the same hiccups pop up. Out of 100 parcels, about 10 hit delays or even get lost sometimes. No worries at all, a replacement or full refund is automatically offered whenever this happens.
Thanks for sticking with us! ❤️
This is the second bag I’ve ordered and…
This is the second bag I’ve ordered and it won’t be the last.
Well made, quality bags that let me be able to afford to follow the trends.
The front compartment falls open a little too far when it’s not latched. Makes me a little nervous things may fall out. Love the 2 different strap lengths. They’re both the perfect lengths. Color of the season (burgundy) Gawgeous!
15. marraskuuta 2025
Vastaus yritykseltä Trendiesty
Hi Doreen!
Your second bag and counting, welcome to the addiction! 😍 Those quality bags letting you chase trends without breaking the bank? That's our whole vibe. Burgundy is gorgeous right now, and love hearing the straps are perfect lengths!
About that front compartment, we hear you and are tweaking the latch tension on the next batch so it stays snug. Thanks for the honest feedback, it makes us better!
Can't wait to make your third one epic! ❤️
Very poor quality and leather
Very poor quality and leather. Nothing as I expected, sorry I won’t order again
20. marraskuuta 2025
Bag was good quality have a genuine…
Bag was good quality have a genuine version not much difference except the smell
14. marraskuuta 2025
Vastaus yritykseltä Trendiesty
Hi Robyn!
Spot on about the quality matching genuine, super close! That smell? Totally normal from longer shipping days (real leather breathes, so a little fermentation happens). It'll fade completely after just a few hours in fresh air.
Our leather is carefully treated to remove imperfections and smells, so you're all good! 😊
Thank you for your support and love <3
Great quality bag
Great quality bag! It was packaged well and delivery was expected to take some time. It fits comfortably as a shoulder bag too. Very satisfied!
14. marraskuuta 2025
Vastaus yritykseltä Trendiesty
Hi Michelle!
Thrilled you love the quality and that comfy shoulder fit! Perfect packaging and worth the wait, right? So glad you're satisfied! 😊❤️
Cheers,
I ordered a couple of bags for myself…
I ordered a couple of bags for myself and my mom from this company and honestly, I’m really impressed. The leather feels thick and high quality, and the bags look like they would sell for a lot more in a store here in the US. They don’t feel cheap at all.
Shipping was straight to my door, everything was packed well, and the bags arrived in great condition. Their customer service was also excellent they replied quickly and were very helpful and polite. I was a little nervous before ordering, especially after reading a few negative reviews, but in my experience those complaints don’t match what I received. Some of the accusations people make in those bad reviews seem unfair to me.
Overall, my experience with this company has been great from start to finish. I’ve already placed another order for Black Friday and I’m really looking forward to getting those bags too. Once they arrive, I’ll definitely come back and update my review.
16. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trendiesty
Hi Demi!
Oh my gosh, reading this just melted our hearts, you're the kind of customer we dream about! Thick, high-quality leather that punches way above its price? Straight to your door in perfect shape? And calling out our amazing customer service team? We're blushing over here!
LOVE that you ignored the noise and trusted us, your experience is exactly what we pour our hearts into every day. You're officially family! Can't wait to wow you again. 💖💖
Warmest hugs,
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.