Switch Together UK Arvostelua 6 324

TrustScore 4.5/5 tähteä

4,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We are very happy with our solar power installation. The team at Switch Together took use through the whole process start to finish. Their engineers were friendly, explain everything and completed the... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

From start to finish I felt confident in the company and product knowing that it was endorsed by my local council. There was no pressure to have anything that I didn’t want. Transparency was good thro... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Clean and tidy installers. Survey got the number of possible panels wrong but that was a minor issue in the grand scheme of things. Discussion about system size and cable route was good with all tea... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Installation was very efficient. Scaffold took only about 2 hours on one day. Installation of the panels, cabling, battery works were all completed include all the test and commission on another fu... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Aurinkoenergiayhtiö

Yrityksen kirjoittama

Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

6 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

The installation went smoothly what is…

The installation went smoothly what is lacking is the follow of explanation of the various components and how to get the best use of the system.

3. helmikuuta 2026
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hello Mr Williams,

Thank you for taking the time to share your experience. We are pleased to hear that the installation itself was smooth, but we are genuinely sorry for the frustration you experienced with post-installation support from LMF Energy Services, especially during the winter holidays.

We acknowledge that the lack of support availability over the holiday period has added to your disappointment. However, please rest assured that the LMF team would be happy to provide any explanations and information you would like regarding your newly installed system.

If there is anything we can do to assist you with this matter, we would welcome you to contact our customer support team directly so we can ensure your concerns are fully addressed. We're available at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Saanut 3/5 tähteä

Four attempts needed to get system installed

Whilst I am very happy with the final product and the overall scheme, our experience of the fitting process was very poor. It took four visits from the roofing and electrical team over the course of one month to get the system installed. Initially they claimed the scaffolding was unsafe and needed repositioning, but when it was going to cost them more money, they miraculously managed to fit the panels after all. The provider was very poor at keeping in contact only responding via email rather than phone despite numerous requests and one time the fitters didn’t turn up at all on a day they had promised.

4. helmikuuta 2026
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hello Melenie,

Thank you for your honest review. While we strive for a smooth experience from start to finish, I appreciate your understanding when these issues occurred. We do apologise for the communication issues and the delays in your installation.

If this is not resolved with the installer, Sustain Homes, please reach out to us, using the contact information below and we would be happy to work with the installer to correct the issue.

Thank you so much for bearing with us. We truly appreciate your patience.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Saanut 5/5 tähteä

Solar panel & battery pack installation Jan 2026

we were very pleased with the complete process from the first contact to the final completion of the installation. we were surprised at how much we saved on the price of the complete installation compared to other estimated prices we looked at. the winning contractors were very helpful & there quote was broken down to show everything & the options for different battery packs & an EV charger if you wanted them. we already had an EV charger but this meant that by adding the battery pack it means that during the winter months we can top up the battery overnight on our cheap EV Tarif & this means we can still use the battery for most of our needs during the day instead of using power from the grid.

3. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear David,

Thank you for this glowing review!

We are delighted to hear that you found our scheme easy and that you were also happy with the discount we were able to provide through our scheme. We hope you enjoy the energy bill savings from topping up the battery during cheaper tariff rate hours.

It is also wonderful to hear that the installer met your expectations throughout the entire process.

If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.

We wish you all the best with your new system! Thank you again for putting your trust in us.

Kind regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

Solar Installation

Well organised. Good quality. Excellent workmanship. Everything was excellent everything except the removal of scaffolding post installation - this took some time and was very inconvenient. everyone we dealt with was knowledgable and went 'the extra mile'. Would thoroughly recommend.

22. joulukuuta 2025
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Vastaus yritykseltä Switch Together UK

Hello,

Thank you for the 5-star review. It's great to hear that the installer, The Solar Bureau, were able to help remove the scaffolding for you. We completely understand that this may take some time, with other subcontracting businesses involved. However, we trust that our installers are always doing their best to assist where possible.

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

Solar Together found a reliable installer

Solar Together found a reliable Solar panel installer who offered a competitive quote and delivered an excellent service

28. tammikuuta 2026
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Dear Michael,

Thank you for your 5-star review. It's great to hear that the installer, Sustain Homes, was reliable and delivered the system in a smooth manner.

If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.

We wish you all the best with your new system! Thank you again for putting your trust in us.

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

Professional at every step.

Professional at every step.
Kept well informed
Surveys and installation faultless
Service desk helpful and polite

3. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear Peter,

Thank you for your kind review. It's great to hear that the installer, UPS Solar, was professional and polite while providing helpful information.

This serves as a testament to the commitment of the teams involved in your installation. We hope you enjoy the benefits of your solar system, and thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

The installation of my solar panels was undertaken extremely efficiently and in very good time.

The installation of my solar panels was extremely well organised. The installers were very friendly and knowledgeable, and took the time to explain everything about the system, the electrics and the batteries. I could not have been happier.

3. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Hello,

Thank you for your kind review. It's great to hear that the installers were friendly, professional, and knowledgeable about the system. We are very pleased that your installer was well organised and efficient!

We hope you enjoy the energy bill savings, export earnings, and reduced carbon footprint. Thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

Solar Together is a very human and helpful company to work with on important home improvements.

I chose Solar Together after receiving a flyer from my local council, who are working with a number of partners to promote a variety of work to minimise energy costs for householders. We chose solar panels + battery storage. The application was easy. It was followed by a survey which produced a proposal for our property. I liked the fact it had four different options so that I could judge which would be best. I had time, access to real people at the end of the phone to check details with. the proposals were detailed, accessible and clear. there was no pressure and clearly signposted points at which I could end the process if I wasn't satisfied. I was and went ahead. The fitting went smoothly, with scaffolding and the electrical installation all on time. The complete installation took two days, with the scaffolding down on the fourth day. Everything was clear, tracked by the central office and a dedicated adviser I could phone for any checks and questions. I always had queries sorted out then and there and no waits on hold - ever. This was a very positive experience, where I was treated as a valuable customer. Every step was clearly explained. Every employee that worked on my job was polite, professional and great to have working at my home. There was even help to install the app that monitors the electricity generation and use. This is a company I would go back to if I wanted to upgrade at any point. It was really a stress free installation.

29. tammikuuta 2026
Saanut 4/5 tähteä

Everything went like clockwork.

Everything went like clockwork.
Everyone involved was helpful and informative

28. tammikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear Christopher,

Thank you for the kind review. It's great to hear that the installer, EE Renewables, was able to assist and provide information sufficient for a successful installation.

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

Job well done

Solar Together Scheme via Central Bedfordshire was the push we needed to get solar panels. The process from survey to install was explained on a step by step action from The Solar Bureau.
Although the surveyors gave us quotes initially for 7, 8, and 9 panels plus battery. We settled upon the installation of 11 panels and battery.
After the installation and a sweep up in the back garden we discovered a small number of electrical offcuts. (We have pets so this could have been an issue).
The FOX monitoring application is easy to use, very user friendly and there are plenty of YouTube videos if you get stuck.

12. tammikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear Dave,

Thank you for your kind review. We appreciate your feedback regarding the cleanup of the installation. Please rest assured that I will pass this along to our team.

It's great to hear that Solar Together was the push you needed to install a solar system and that the in-home monitoring application is user-friendly. We hope you enjoy the energy bill savings, export earnings, and reduced carbon footprint. Thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

Panels only.

Was a hassle free process from start to finish.

28. tammikuuta 2026
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hello,

Thank you for your kind review. It's great to hear that your experience with the installer, Infinity Renewables, was positive.

This serves as a testament to the commitment of the teams involved in your installation. Enjoy the benefits of your solar system, and thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

Professional and courteous

Everybody was professional and courteous, and the work was done efficiently and with a minimum of fuss. Neighbours remarked that they were polite guys!

28. tammikuuta 2026
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hello,

Thank you for your kind review. It's great to hear that the installer, EE Renewables, was professional, efficient, and polite.

Your positive experience serves as a testament to the commitment of the teams involved in your installation. Enjoy the benefits of your solar system, and thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 4/5 tähteä

The process was efficient and completed…

The process was efficient and completed in accordance with the timetable.

28. tammikuuta 2026
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hi Mr Starkey,

Thank you for the feedback! We’re very pleased to hear that your installer hit the mark and that your installation was completed exactly in accordance with the timetable.

We know how important our customers' time is, so we make efficiency a top priority. Thank you for choosing us for your solar project!

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

Satisfied customer

The whole process worked very well and I would recommend others to take advantage of it. Solar panels, battery storage and EV charger installed very efficiently.

19. tammikuuta 2026
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hello,

Thank you for the high recommendation! We are thrilled to hear that your experience with the scheme was so positive.

Installing a combination of solar panels, battery storage, and an EV charger is a fantastic way to maximise your energy independence. It’s great to know our team was able to get all three components installed efficiently and that the process worked well for you from start to finish.

We appreciate your encouraging others to take advantage of the program. Enjoy your fully upgraded, future-ready home!

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hello,

Thank you for your review. We're glad to hear that your installation went so smoothly and efficiently.

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 4/5 tähteä

16 Solar Panels

The whole procedure went smoothly, was completed quicker than expected & the communications were good.
The only snag was the scaffolding remaining outside the house for almost 4 weeks despite promises that the it would be removed before the Christmas break.

20. tammikuuta 2026
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Vastaus yritykseltä Switch Together UK

Hi Dominic,

Thank you for sharing your feedback with us. We are very pleased to hear that the installation itself was efficient, completed ahead of schedule, and that you found our communication helpful during the process.

However, I would like to sincerely apologise for the scaffolding remaining at your property over the Christmas break. We understand that having scaffolding up longer than promised—especially during the holidays—is a significant inconvenience. While we aim for seamless coordination, it’s clear the installer missed the mark on the removal timing in this instance, and we appreciate you bringing this "snag" to our attention so we can improve our scheduling with our partners.

We are glad that, despite this, the procedure went smoothly for you. We hope you are enjoying the benefits of your new solar panels!

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hi Stephen,

Thank you for your review. We're glad that everything went well with your installation.

We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

Good Experience

Getting our solar panels through Solar Together was an easy experience which made us feel safe throughout the procedure. The installers, scaffolders and electrician who did the work were all pleasant and efficient.

29. tammikuuta 2026
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Vastaus yritykseltä Switch Together UK

Hi Marilyn,

Thank you for sharing your experience! We are delighted to hear that getting your solar panels through the Solar Together scheme was such a positive and secure experience for you.

"Feeling safe" throughout the procedure is one of the highest compliments we can receive. We know that home improvements can be daunting, so we work hard to ensure every stage—from the scaffolders to the installers and the electrician—is handled by pleasant, efficient professionals who respect your home.

It’s great to know your installer hit the mark for you. Thank you for your support, and enjoy your new green energy source!

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

The whole process worked very well!

The whole process from registration to installation went really smoothly.
We were very happy with the job done by the installation company.
It’s a great scheme that encourages solar installation and worked very well for us.

7. tammikuuta 2026
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Vastaus yritykseltä Switch Together UK

Hi David,

Thank you for the wonderful feedback! We are so pleased to hear that the entire process went so smoothly.

Our goal is to make the transition to renewable energy as simple and accessible as possible, so it’s rewarding to know the scheme worked so effectively for you. We’re also glad you were happy with the quality of work provided by the installation team; we aim for excellence at every stage.

Enjoy your new solar setup and the benefits of generating your own clean energy!

Kind Regards,
Switch Together (formerly Solar Together)

Saanut 5/5 tähteä

Exceptional service

From start to finish the process of getting our solar panels fitted was exceptional. Timescales were adhered to, with all works completed to a high standard. Notably the electrician left the areas he was working in tidier than we left them! We are enjoying using the app associated with our installation and seeing how much energy we are able to generate even in January. Our property is a mid terrace with no rear access and the scaffolders were careful with our neighbours fence and worked swiftly to install and remove the scaffolding once work was completed.

12. tammikuuta 2026
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Vastaus yritykseltä Switch Together UK

Hi Julie,

Thank you so much for taking the time to share such a detailed account of your experience! We are thrilled to hear that the installation process was seamless from start to finish.

We take great pride in the professionalism of our installers, so I will be sure to pass your kind words along to them so they can commend their electrician. We believe that leaving a home tidier than we found it is just as important as the technical work itself! It’s also great to hear that our scaffolding team managed the logistical challenges of a mid-terrace property with such care for your neighbours' property.

It’s particularly exciting that you’re already seeing great results from your app in January. Even on shorter winter days, every bit of generation counts toward a more sustainable home!

Thank you for choosing us for your solar journey. Please don't hesitate to reach out if you have any questions as you continue to monitor your energy production.

Kind Regards,
Switch Together (formerly Solar Together)

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