Switch Together UK Arvostelua 6 324

TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We are very happy with our solar power installation. The team at Switch Together took use through the whole process start to finish. Their engineers were friendly, explain everything and completed the... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

From start to finish I felt confident in the company and product knowing that it was endorsed by my local council. There was no pressure to have anything that I didn’t want. Transparency was good thro... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Clean and tidy installers. Survey got the number of possible panels wrong but that was a minor issue in the grand scheme of things. Discussion about system size and cable route was good with all tea... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Installation was very efficient. Scaffold took only about 2 hours on one day. Installation of the panels, cabling, battery works were all completed include all the test and commission on another fu... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Aurinkoenergiayhtiö

Yrityksen kirjoittama

Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

6 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Really straightforward and simple.Once…

Really straightforward and simple. Once we signed up to switch together, everything happened really reliably and all the stress was take out of the process. Great value too.

13. helmikuuta 2026
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hi Mr Phillips,

Thank you for your review. It's great to hear that you had such a positive experience with our scheme and your installer.

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together

Saanut 5/5 tähteä

Seamless experience

Seamless experience

12. helmikuuta 2026
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Dear Mr Chubb,

Thank you so much for this kind and concise review!

We hope that you are able to enjoy the benefits of your newly installed system for many years to come.

If you have any queries in the future, please don't hesitate to contact us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm). We are here to assist you!

Kind regards,

Switch Together

Saanut 5/5 tähteä

Price, quality what more can you ask

Quality service kept us informed all the way through, the most efficient company I've had dealings with for years recommend them to everybody

12. helmikuuta 2026
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hello Barry,

Thank you so much for taking the time to write us such a fantastic review!

It is wonderful to read that the communication as well as the process had been seamless. We wish all of our customers to have the same experience as you did.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

All the best,

Switch Together Team

Saanut 5/5 tähteä

Excellent Customer Service and support

Excellent Customer Service and support. Many thanks to Aada the
Customer Service agent for the excellent communication, customer focus skills and support throughout the process.

Federico Valter Comis

24. helmikuuta 2026
Oma-aloitteinen arvostelu
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hi Frederico,

Thank you so much for your kind words regarding one of our colleagues. We have shared your comments with Aada's supervisor to ensure that she receives the recognition she deserves. It's great to hear that she was able to assist you.

Please let us know if we can be of any further assistance.

Kind Regards,
Switch Together

Saanut 5/5 tähteä

The whole package from the first email…

The whole package from the first email to the installation

13. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Hi there,

Thank you so much for such a glowing review. I'm incredibly pleased you had such a great journey through the scheme. Thank you for your trust, it means a great deal to us.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Saanut 5/5 tähteä

Both supplier and their engineers were…

Both supplier and their engineers were excellent/on time can’t fault them

9. tammikuuta 2026
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Vastaus yritykseltä Switch Together UK

Hi Robert,

Thank you for going solar with us. We’re thrilled things went to plan and the installer did such a great job. May your system power your home efficiently for many years!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Saanut 5/5 tähteä

Everything went to plan.

13. helmikuuta 2026
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hi Stephen,

It's wonderful to know the process met your expectations. Enjoy the peace of mind and long-term benefits that come with solar energy!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Saanut 5/5 tähteä

Solar installation

Great service and the lads who installed scaffolding to the roofer and electrician were excellant.
Really happy and would highly recommend.
Great price too for all.

12. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Hi Raymond,

Many thanks for your feedback. It’s wonderful that you found the installation to be high quality and the price competitive. This is exactly what the scheme aims to deliver. Wishing you a smooth and sunny season ahead.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Saanut 4/5 tähteä

All very efficient and straightforward

All very efficient and straightforward. All we need now is sunshine!

12. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear Robert,

It's so lovely to hear everything went super well for you! Now we will join you in hoping for plenty of sunshine so your system can perform at its best.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Saanut 4/5 tähteä

Painless process

Painless process, everyone helpful and professional. Good price, good workmen.
Only issue was that there was a discrepancy between the surveyor and fitters as to the location of the battery and inverter on the day.

5. tammikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear Marie,

Thank you for your honest review!

We are delighted to hear that you found the process painless and that everyone was helpful throughout. However, we are sorry to hear that the information provided by the installer, Grant Store, before and after the installation differed.

Please rest assured that if there are any issues as a result of the change in location of the battery. If you would like to provide some in-depth feedback regarding this, you are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm, to check up on this. However, please rest assured that the installer will reach out to you directly.

We wish you all the best with your new system, energy bill savings, and future earnings with an export tariff!

Kind regards,
Switch Together

Saanut 4/5 tähteä

Installation went well

Installation went well. The reason for only 4 stars is because I have not any information on how the system operates and hence get the best out of the installation. However it does appear to be working satisfactorily.

6. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear Mr Gill,

Thank you for your honest review!

We are delighted to hear that you are pleased with your installation now that it is up and running. However, we are sorry to hear that the information given by South East Solar was not sufficient to explain how the system operates.

Please rest assured that I have reached out to the installer on your behalf to ask that they provide you with an in-depth explanation of the system. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm, to check up on this. However, please rest assured that the installer will reach out to you directly.

We wish you all the best with your new system, energy bill savings, and future earnings with an export tariff!

Kind regards,
Switch Together

Saanut 5/5 tähteä

Solar Panels

From day one Solar Together were quick to respond and helpful with every query.
Being in a conservation area planning permission was required and while I had to do most of the work their liason with the Planning staff was very useful.
The scaffolding took about an hour to erect the day before and the installation of ten panels on the front facing roof, plus inverter, battery and wiring in the garage was completed on the day.
Apart from having to go into the attic every thing was done outside. The staff were quick, cheerful, asked for nothing and did a neat job. The cost was competative.
I'm very pleased with the result and even in a cold wet January I generated most of what I needed.
Peter

3. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear Peter,

Thank you for your 5-star review!

We are delighted to hear that you are pleased with our communication, the installer and their workmanship.

I am glad to hear that the process of obtaining planning permission was fairly smooth and that their personnel were helpful, despite the prep work.

If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.

We wish you all the best with your new system and generating almost all of your energy usage! Thank you again for putting your trust in us.

Kind regards,
Switch Together

Saanut 5/5 tähteä
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Dear Mike,

Thank you for your glowing review!

We are delighted to hear that you are delighted with the scheme throughout the process from registration to the installation of your system.

If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.

We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.

Kind regards,
Switch Together

Saanut 5/5 tähteä

Highly recommended for installing the solar panels

Highly recommended. No issues.

4. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear Anna,

Thank you for your 5-star review.

We are delighted to hear that you are happy with the scheme and that the installer has met your expectations.

If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.

We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.

Kind regards,
Switch Together

Saanut 5/5 tähteä

A great way to get a good deal on solar

A really easy way to ensure you get a great deal on solar installation without having to go through comparing multiple installers. Once the contractor was appointed our installation happened in a matter of weeks. We are very happy with everything.

21. marraskuuta 2025
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Vastaus yritykseltä Switch Together UK

Dear Paddy,

Thank you for your kind review.

We are delighted to hear that the installer, their installation, and the scheme pricing have met your expectations.

If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.

We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.

Kind regards,
Switch Together

Saanut 1/5 tähteä

Numerous issues experienced with the…

Numerous issues experienced with the supplier selected from solar together to install solar panels. Very little support in resolving issues in helping for a timely resolution.

Supplier selection and duration diligence severely lacking as the company selected had no proper processes, complaints or escalation process inplace so amazed how they could be selected to undertake the work. I went through this process on the assumption all of this would have been adequately checked with suppliers- it clearly was not.

8. tammikuuta 2026
Oma-aloitteinen arvostelu
Switch Together UK-logo

Vastaus yritykseltä Switch Together UK

Hi James,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the difficulties you’ve faced with your solar installation and the subsequent lack of support you felt during the resolution process.

We understand that you joined this program under the impression that the heavy lifting of due diligence had been completed. To address your concerns directly:

We hold our participating installers to rigorous standards, including financial stability and technical certifications. We are concerned to hear your feedback regarding this specific supplier’s internal processes, as this does not align with the service level we expect.

While we facilitate the auction and selection process, the contract for work is directly between the homeowner and the installer. When disputes arise, we aim to mediate; however, if an installer remains unresponsive or unable to resolve the issue, we refer customers to the Renewable Energy Consumer Code (RECC) to ensure you have access to formal legal and consumer protection.

Your experience provides us with critical data. We are currently reviewing this supplier’s performance and their future eligibility for our programs based on your report.

We know this doesn't change the delays you've already experienced, but please know your feedback is being used to tighten our selection criteria moving forward.

Kind Regards,
Switch Together

Saanut 4/5 tähteä

Price and end product

Price and end product - great, we have 11 panels and battery for just over 6000, brilliant. We now think more in the battery line would help in the future. The contractor, who had 500 jobs to do, struggled somewhat with admin. However, the weather was awful, icy and rainy alternately, so we don't entirely blame them for the troubles, and our fit was delayed by one piece of equipment not being delivered for the fitters, so the job was part done on Xmas eve and we waited until into the New Year for completion. Now we are still waiting for any real sun!

4. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear Alan,

Thank you for your honest review. While we strive for a smooth experience from start to finish, I appreciate your understanding when the weather issues occurred. It's lovely to know that the electrician and installers worked at a high level, even on Christmas Eve, and that you’re happy with the end result.

Thank you so much for bearing with us and for providing the installer the chance to put things right. We truly appreciate your patience.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Saanut 5/5 tähteä

Great price good install fox app is…

Great price good install fox app is really easy

4. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear Adam,

Thank you for your kind review.

We are delighted to hear that the installation, in-home monitoring application, and price have met your expectations.

If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.

We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.

Kind regards,
Switch Together

Saanut 5/5 tähteä

Fast, efficient and friendly

Opting for solar panels can seem to be a minefield but this scheme, supported as it is by your local council, made it feel safe and sensibly costed. Just beginning to enjoy the fruits of the project.

3. helmikuuta 2026
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Vastaus yritykseltä Switch Together UK

Dear Neil,

Thank you for this glowing review!

We are delighted to hear that you found our scheme easy and that you were also happy with the discount we were able to provide through our scheme.

It is also wonderful to hear that the installer had met your expectations.

If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.

We wish you all the best with your new system! Thank you again for putting your trust in us.

Kind regards,
Switch Together

Saanut 4/5 tähteä

Really good apart from the fixing of…

Really good apart from the fixing of the bracket for the battery. It would appear that a hammer drill was used to fix one of the bolts which took the face off a brick - In overcoming that they manged to bend the bracket and it's not as clean a job as it could be. Shame that I had to find this out myself and it wasn't owned up to at the time.

28. tammikuuta 2026
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Vastaus yritykseltä Switch Together UK

Hello Mike,

Thank you for your honest review. While we strive for a smooth experience from start to finish, I appreciate your understanding when these issues occurred. If this is not resolved with the installer, EE Renewables, please reach out to us, using the contact information below and we would be happy to work with the installer to correct the issue.

Thank you so much for bearing with us. We truly appreciate your patience.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin