Easy steps time saver. No unnecessary documentation. Low price as well. Hopefully later on services would be same as initial. Thanks
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought myself the Samsung galaxy flip phone and decided due to the cast I would take out some insurance. The phone was purchased in November 2024 and the screen has already broke (the well-known dre... Näytä lisää
Yritys on vastannut
I am a very new customer so I can only review what I have experienced so far. On my first impressions they have been great all round, from application to quote and then accepting an excellent offer.... Näytä lisää
Yritys on vastannut
Be aware of this company they try every thinks to delay your claim my phone has been stolen,since 28th of August I made a claim and after uploading more than 15 documents they asked every 2days new do... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Swipe Insurance is part of Taurus Insurance Services Ltd, a leading provider of lifestyle insurance solutions that has been operating in the UK for over 17 Years. In 2019 we provided protection to over one million devices and as a technology led insurance business we are fiercely passionate about providing quality products and fantastic service.
Swipe Insurance
Yrityksen kirjoittama
- Phone insurance that gives you more
- Insure your new or nearly new smart phone with us today and be covered immediately against unfortunate events. We offer a choice of repair and replacement options and with our fast track claims process we will ensure you are never without your beloved device for long.
- Just a few of our benefits...
- - Comprehensive cover against DAMAGE, THEFT and LOSS - PROTECTION in the UK and OVERSEAS - LOW-excess, UNLIMITED repairs and CHOICE of repair options - EASY online claims process with FAST turnaround - UNLIMITED claims
Yhteystiedot
Yhdistynyt kuningaskunta
- 0330 041 2873
- gadget.sales@swipeinsurance.co.uk
- swipeinsurance.co.uk
4,2
Hyvä
724 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very straight forward
Very straight forward , looks like it gives the required cover.
23. heinäkuuta 2024
Vastaus yritykseltä Swipe Insurance
We appreciate your 5-Star review Gareth.
We're pleased to know that you found the online application to be a seamless experience and you are happy with the cover in placed for your gadget(s).
It's great to welcome you on board!
The Swipe Insurance Team.
so quick and easy to get cover at short…
so quick and easy to get cover at short notice, well priced and a good cover level. can’t fault it.
17. heinäkuuta 2024
Vastaus yritykseltä Swipe Insurance
Thank you for sharing your positive experience with us Chris.
We are pleased you found the online application to be a seamless process.
It's great to welcome you on board!
The Swipe Insurance Team.
Very poor and disappointing service…
Very poor and disappointing service even after doing emails to manager are all in vain . despite of repeated calls no revert and even has affected my job and will recommend never to get this insurance and will recommend never to get this insurance no service no attentiveness and even careless attitude towards customer really sick after getting their services. They are not serious and taking responsibility of customer . I explained all my situation but they did not understand even doing nothing to resolve my issue . They took my money still making me to have patience and all. It's been more than 3 weeks.
I strongly advise you don't make mistake like me to get insurance from them
Worst service , uncooperative staff and delaying in resolving and they got my signature in absence of me, how shameless .
I am regretting to get insurance from this company .
2. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swipe Insurance
Dear Indu,
We are sorry to hear that your experience has not been a positive one.
Our records show that your concerns have been logged as an official complaint on 16th July. The Customer Relations Team are currently investigating the matter and will contact you once there is an update.
Thank you for your patience and understanding.
The Swipe Insurance Team.
Very helpful
Spoke with Jenny. very helpful and great chat to.
Had lots of questions and all were answered to my complete satisfaction.
10. heinäkuuta 2024
Vastaus yritykseltä Swipe Insurance
Thank you for taking the time to share your positive customer experience Paul.
We understand just how important it is to get things right and provide a service that is second to none.
Your comments are greatly appreciated and we shall pass this on to Jenny to let her know.
The Swipe Insurance Team.
Easy to upgrade!
Easy to upgrade. No hassle. It wouldn't let me upgrade on the website but once I spoke to someone they sorted it out swiftly for me.
2. heinäkuuta 2024
Vastaus yritykseltä Swipe Insurance
We are pleased to hear you received excellent service and you found it easy to renew your insurance.
Thanks,
The Swipe Insurance Team!
Long and complicated process- avoid
The whole process has been so confusing and complicated, it has been 3 weeks since I first made the claim, and still no replacement phone! Initially, they were prolonging the claim by asking for further documentation, the only way I managed to get it approved was by calling them. Once it had been approved I sent my device off and didn't get a response from them for over a week, after calling them multiple times, they told me they hadn't received my phone when on Royal Mail tracking it says it's been delivered. I have had to call them again today to get an update to which the response was very dry and not apologetic at all. I'm still no closer to getting my device and overall quite frustrated by the whole process and believe I should be entitled to compensation.
28. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swipe Insurance
Dear Milly,
We are sorry to hear that your experience has not been a positive one.
We would like to do out best to assist you.
We have requested your details, but these have not been forthcoming.
Please provide us with your claim reference or policy number at your earliest convenience, so we can assist you with your concerns
Thank you.
The Swipe Insurance Team.
Good communication & brilliant price
26. kesäkuuta 2024
Vastaus yritykseltä Swipe Insurance
Thank you for your 5-Star review Elizabeth.
We're please you found the service and sign-up journey to be a streamline experience.
It's great to have you on board!
The Swipe Insurance Team.
The sign up was easy and quick.
19. kesäkuuta 2024
Vastaus yritykseltä Swipe Insurance
Thank you for letting us know of your positive experience Vivek.
It's great to know that you found the online application to be a seamless process.
We're delighted to welcome you on board!
The Swipe Insurance Team.
Looks to be good value cover
Looks to be good value cover, that I'll hopefully never need! Decreasing excess was the determining factor, and a straightforward online joining process.
24. kesäkuuta 2024
Vastaus yritykseltä Swipe Insurance
We are happy to hear that the process was simple, and the price was competitive. We are confident you will be pleased with our other services, should you need to use them.
Thank you for insuring with Swipe Insurance!
The Swipe Insurance Team!
Vastaus yritykseltä Swipe Insurance
We appreciate your 5-Star feedback Mark.
We're pleased you found the process of signing up to be a streamline experience.
Thank you and welcome on board!
The Swipe Insurance Team.
i phone insurance
very easy to deal with best prices on the market ease of mind now
15. kesäkuuta 2024
Vastaus yritykseltä Swipe Insurance
We are pleased that you found the online application to be a seamless experience Stephen.
Thank you for sharing your positive experience and we are delighted to have you on board!
The Swipe Insurance Team.
Dylan was very helpful over email!
Dylan was very helpful over email!
11. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swipe Insurance
Thank you for taking the time to inform us of your positive customer experience Hamish.
We greatly appreciated all feedback, even more so when it pertains to the service received from our staff.
We understand how important it is to get things right and provide a service that is second to none.
We shall pass on your kind comments to Dylan.
The Swipe Insurance Team.
Vastaus yritykseltä Swipe Insurance
We're pleased to hear that you found the sign-up journey to be a seamless process Ghulam.
Thank you for your review and we're delighted to have you on board!
The Swipe Insurance Team.
I made a claim on a stolen phone on the…
I made a claim on a stolen phone on the 18th of May, since then i have been requested so many documents which with every request i have been providing, i have not had any progress for nearly 3 weeks and i have become so frustrated as it is a tiring back and fourth process. What initially drew me to this insurance was the “have a new phone the next day” part but that may be only after they constantly keep asking for documents upon documents. I’m still waiting for some progress but we will see.
18. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swipe Insurance
Dear Audrey,
We are sorry to hear that your experience has not been a positive one.
We have escalated your concerns to the Claims Team so they can review your claim as a matter of priority.
They have issued you an updated email correspondence.
Thank you for your patience and understanding.
The Swipe Insurance Team.
Good competitive quote online
Good competitive quote online. Very easy to set up.
22. toukokuuta 2024
Vastaus yritykseltä Swipe Insurance
Thank you for letting us know of your positive experience Bernadette.
We're pleased to know that you found the sign-up process to be straightforward and value for money.
It's great to welcome you on board!
The Swipe Insurance Team.
Very simple and straightforward…
Very simple and straightforward service, staff were friendly and clear. Had an existing plan and needed to cover my new one, prices are great for the level of cover provided. Highly recommend.
24. toukokuuta 2024
Vastaus yritykseltä Swipe Insurance
Thank you for taking the time to highlight your positive customer experience Zoe.
We understand how important it is to provide a professional and friendly service across the board, so we appreciate your comments.
It's great to know that you are happy with the cover in place for your gadget and we are delighted to have welcome you on board!
The Swipe Insurance Team.
No cover for Cex purchases
Took out insurance on Samsung Zfold 4 purchased nearly brand new from Cex, the inside screen got damaged and Cex happily gave me refund and I got S23 Ultra as a replacement. Contacted Swipe to update policy and send proof of purchase and they advise they do not cover Cex purchases. They have taken 2 years of premium and not once asked for proof of purchase. So glad I had Cex 2 year warranty. Happy to end my direct debit with this appalling company.
22. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swipe Insurance
Dear Tarek,
We are sorry to hear that your experience has not been a positive one.
We would like to do out best to assist you.
We have requested your details, but these have not been forthcoming.
Please provide us with your claim reference or policy number at your earliest convenience, so we can assist you with your concerns
Thank you.
The Swipe Insurance Team.
Vastaus yritykseltä Swipe Insurance
We appreciate your 5-Star feedback Terry.
It's great to know that you are happy with your policy premium, and the overall service.
Thank you for letting us know and we are delighted to have you on board!
The Swipe Insurance Team.
Vastaus yritykseltä Swipe Insurance
Thank you for taking the time to let us know of your positive experience Rodrigo.
We're delighted to welcome you on board!
The Swipe Insurance Team.
The Web site was very informative and…
The Web site was very informative and easy to use. I was happy with how the system worked and would recommend your company to others.
14. huhtikuuta 2024
Vastaus yritykseltä Swipe Insurance
Thank you for sharing your positive sign-up experience.
We're pleased you found the website and online application so user-friendly.
Your recommendation is greatly appreciated.
It's great to have you on board!
The Swipe Insurance Team.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.