Submitted a redemption on September 16th. Over a month later it is still pending. Their customer service doesn't respond. I canceled the redemption and resubmitted which I'm now realizing was a mist... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I would give it zero stars if it was an option. Initially waited 2 months for redemption when I was instructed to try a different redemption type. Did so and was contacted by support that I should n... Näytä lisää
So I finally received my 3 cash outs. I made 1) $500 withdrawal on July 20, 2026 2) $770 withdrawal on July 30, 2026 3) $140 withdrawal on August 5, 2025 Received the 500 and 140 together on... Näytä lisää
I have been trying to reach customer support since 10/10/26 not a single response back after sending multiple emails. Starting to think this casino is nothing but a scam there quick to take my money b... Näytä lisää
Tiedoksesi
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I have an $1,800 redemption that has…
I have an $1,800 redemption that has been pending since 4-14-2026, I have contacted there support at least a dozen times and they pretty much say the same thing over and over. I have played through my packs at least 10x over so even if you play fair you still have to wait. I will happily update if I get the redemption
Don’t pay
Still on the list waiting for my $100 payout and they still saying under review and it’s been 5 months! They are still taking peoples money and not paying out! Haven’t been paid. Been waiting since 5-16-2026.
They say 24-48 hr redemption time
They say 24-48 hr redemption time. Have hit for literal thousands and redeemed and not once have I recieved my redemption. Got tired of waiting and played it bk after a week of them being processed. Then soon as I play it bk I get an email saying I have nothing to redeem. Well tht sounds pretty intentional on timing if u ask me. Currently have a redemption in que since Friday and still nothing. Take my advise domt waste ur time or money.
They DO NOT PAY OUT. BEEN WAITING FOR A MONTH JOW SAME MSG ABOUT BEING BEHIND VAUSE OF A HUGE AMOUNT OF PAYOUTS. YEA YHEYRE BEHIND BE AUSS THEY DONT PAY OUT AT ALL. DO NOT PLAY THIS CASINO
They don't pay out ever!
UPDATE!!! 3 MONTHS NOW AND STILL HAVE HAD NO MONEY REDEEMED INTO MY ACCOUNT. THESE PPL TAKE YOUR MONEY AND NEVER PAY OUT. ALWAYS SEND THE SAME AUTOMATED EMAILS.
Update 5 months nothing
So far $400 out of 2000 has been sent…
So far $400 out of 2000 has been sent to my bank account . Have been waiting since may 4th
@Madison when I do a crypto withdrawal doesn’t give me an option where to send it ???
Use crypto for redeems
Use crypto for redeems! I’ve now gotten over $2000 in redemptions all within 3-4 business days via bitcoin. For example I actually cancelled all of my bank redemptions on a Wednesday to switch them to crypto redeems. Tuesday the next week I received my winnings. Such great deals too! 10/10!
Great casinos I love them I get my…
Great casinos I love them I get my redemptions and love the bonuses definitely worth it ✅
Doesn't pay
Doesn't pay. Your redemption will just sit there "pending" forever and you don't get response from emailing. I won't say it's a scam because people have received redemptions but taking WEEKS for a measly $100-$200 and not responding to customers is RED FLAG behavior. Just stick with the legit casinos and save yourself the stress.
Account Closed after Redeeming
May 13 2006 I redeemed $100 and the next morning I had a Email stating they Closed my Account because I reside in a Restricted State which is Tennessee.Kinda funny because back on March I made a Purchase for $50 but they let that go through without any indication I was in a Restricted State at All.. E-mailed Support about the Situation and NOTHING.. WOULD Not TRUST THIS SITE IF I WERE YOU..💯SCAM
I have played this site for a couple of…
I have played this site for a couple of months and thought it worked pretty well. Then I won $213 and attempted to redeem all of it. The first problem they came up with is that until you make a purchase you can only redeem $100 max. They said this was in their terms and conditions. So they stole $112 from me and told me to refile my redemption for $100. I did that thinking that they were pretty quick to take that money and point out there ridiculous rule. I figured they would they would be just as quick to give me the remaining money. As the weeks stretch into a month I email them every other day demanding they pay me and I get the excuse to that there have been higher than usual redemptions and they will get to it as soon as they can. If it takes this long to process redemptions maybe they should find a business more suitable to their delays and excuses. Perhaps they could run a federal office like the IRS or a state office like the DMV! I haven't given up hope and plan on sending some of these reviews to them but I'm sure they are aware of their behavior and are probably proud of it. Is there any kind of regulation on sweep coin sites that we could complain to? This is a big failure on their part to not do what is a major part of there business; truly the most important part!
Better than the reviews would have you believe
I played here not really expecting much due to the reviews... I was genuinely shocked to actually receive my cashout and only within a few days too. I submitted my request on Sunday morning and got a link to a site to submit my crypto wallet address this morning and was paid within minutes of doing that step. The selection of games is really good, probably some of the best around. All in all, it's a much better experience than everyone would have you believe.
scamming pos where is the damn support…
scamming pos where is the damn support they took off the live support so you cant get a thing from them i want my account deleted you stupid thieves these so called humans make you waite so long for youe withdraw you just give up and end up losing it all to them so pathetic its a crime dont play here dont buy here just save your energy for somewhere that pays.
stole 10$ from me...
stole 10$ from me.... deposited and never received. won't answer emails because they are b's
Waiting on withdrawal for 4 weeks..
Waiting on withdrawal for 4 weeks... generic email response every time that they are handling a lot of withdrawals...SCAM... will be reported to BBB and state jag/ag for fraud. Either return our deposits or put the withdrawals through!
WORST CASINO EVER
WORST CASINO EVER! I have been waiting since January 21, 2026 for my redemption and when they finally email you back it is the same thing over and over!!! I won a 500 dollar jackpot and they never redemmed any of it! STAY AWAY FROM THIS CASINO…
I have emailed them 2 more times for an…
I have emailed them 2 more times for an actual time frame I can expect my redemption, no reply, redemption still "pending" on what's advertised as "instant bank transfers"!!
this is absolutely unacceptable ❌
if you can't pay out in a timely manner you should not be taking new purchases, redemptions and customers until you can get caught up.
I will be contacting the BBB & gaming commission Monday morning if I haven't reviewed my payment by then, something has to be done!
Im waiting for my redemption on my…
Im waiting for my redemption on my winnings.march 23 2026 and still nothing.it likes they making me wait till i decide to cancel it.i mean when i go and check transaction history click redemption.the first i saw was the word cancel caus it was the only word is really highlighted in bright color.lol
This site is nothing but a scam
This site is nothing but a scam! I've been waiting for a $100 redemption since 4/6 and its still processing and able to be canceled. I have contacted them via email multiple times and get the same generic bullshit about how backed up they are on redemptions! Clearly they are bringing in money with all the deals offered but can't even swing a small redemption?! They are just collecting payment and paying nothing out!
If there were zero stars
If there were zero stars, this sweeps casino deserves it. I have been waiting on a redemption since March 20, 2026 and have chalked it up as a loss after several run around emails from their support team. Do not spend any money or time with this scam casino!
Don’t bother it’s not worth the hassle and bad support.
This is by far one of the worst ever casino company’s specifically when it comes too redemptions my redemption is going on day 8 and they market 24-48 business hour redemption times that’s false advertising and I could sue for that alone. Not including support can’t do a thing I emailed them and got back what everyone else is getting blah blah blah it might take awhile due to the amount of redemptions were processing. I’m sure the money just sitting in there account collecting interest making them more money. But I’m not even sure there going to pay me out my redemption hasn’t even been approved yet. Just save yourself the trouble of using this brand and use a bigger more trust worthy brand like stakeus or Modo or spinpals all legit. I will update the review if they ever do decide to pay out my redemption that was supposed to take 24-48 business hours on apr15. I’ve read similar reviews on here about people having the same problems but do eventually end up getting their redemption whenever they feel like sending it out. I will most likely be making a report to the better business bureau because this is outrageous such a pyramid scheme.
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