Sweeplasvegas Arvostelua 

They refuse to pay players. They never reply in a timely fashion. Every reply from their customer service is the exact same. They are just like The Money Factory in every regard, and should be shut down for taking money from players and never paying them in return. That is theft.

I have been trying to get a redemption since December. I have been given every excuse possible. Chalking this one up to a lesson learned and contacting the CFPB.

Still waiting on a redemption of $500 from 2/11 and it’s now 2/18. I do NOT recommend playing on this site. After multiple emails, I’ve been told it’s “in queue”. Play literally anywhere else.

Edit: Still no redemption and it’s been over a month now. Ridiculous! If I could give zero stars I would. People you would have to be a fool to give these folks a dime after reading all these reviews and the few that are positive probably came from someone who works there. They DO NOT PAY!!! BEWARE AND BE A FOOL AND DEPOSIT IF YOU WANT. THEY NEED TO SHUT THIS ESTABLISHMENT DOWN QUICK FAST AND IN A HURRY. THEY ARE STRAIGHT UP ROBBING PEOPLE. IM COMING HERE EVERYDAY AND POSTING ABOUT THIS TRASH PLACE AND ITS TRASH PEOPLE AND LEAVING REVIEWS EVERYWHERE POSSIBLE TO WARN OTHERS. PLAY AT CHANCED CASINO .. THEY HAVE INSTANT CASHOUT AND PAY YOU THE SAME DAY. THEY ARE THE BEST IN MY OPINION

Sorry, but my experience has been so horrible that I had to write a review.

These withdraws aren’t being paid out and many of us have put money into your sweepstakes casino.

I’m not really sure where you will go from here but I’m very much hoping you can send all the withdraws you owe.

Tried to redeem. Sat pending for about 7 days. Support reaches back out and says they're working on a new withdrawal system, to cancel my redemption and resubmit via the new system. The new system did not work. It would say "redemption submitted!" and my coins would just still be in my account... I tried like 10 times. They told me sorry for the inconvenience, try to redeem via crypto. I said I do not have crypto, I know nothing about crypto currency and I'm not about to go teach myself about crypto currency to make my redemption more convenient for YOU guys. Mind you, each interaction has about 3-4 days in between e-mails because they're so slow. then suddenly they email me back saying "Please note you need to select debit card option." HUH????????????? After all of that? THIS is your response?! Yeah that was THE LITERAL FIRST THING I DID?????? I'm SO angry it's ridiculous this platform is so stupid

**Update February 16th and still nothing :-)

My redemption has been pending for over a week and a half. I’ve emailed support several times and received no response. There is no way to open a support ticket, only an email address that appears inactive. Until this is resolved, I can’t recommend this platform.

Awesome Casino !!! Many people have been skeptical of my guys SWEEPLASVEGAS!?! Well I can say that I have over 10k in redeems fully processed and redeemed !!! My username is elithelid! I love you guys Sweeplasvegas!!!!! Thanks for being honest and keeping your word to your customers !!!!! (Sweeplasvegas pls email me!!)

bought 50 for 35. none of the slots will load. tech support non existent

Today is January 25. I have outstanding redemption requests that were made on December 15!! They have told me they are sending it but that was over a week ago.

Violation of No Purchase Necessary
Blacklist, warn, and do not deposit.

Refusal to pay affiliate commissions in addition.

"Hello
Please note that according to our terms and conditions, the maximum withdrawal allowed using only free coins is $100. This amount was already paid to you on your previous redemption.
If you wish to continue redeeming future winnings, a purchase must be made on our site. Once a purchase is completed, this limitation will be lifted, and you will be able to redeem any future earnings without the $100 restriction.
If you have any questions or need assistance with the purchase process, we are here to help.
Thank you for your understanding.

Best regards,

Sweep Las Vegas"

DO NOT PLAY ON THIS SITE!!!!!They will not pay your winnings. I have been waiting for a redemption since 12/18. They said "instant redemption" to bank account but that is a lie. I have written to them and they keep feeding me the same line that I am in queue to be paid but they have so many redemptions that they have like a backlog so my next move is to contact the consumer financial protection bureau.

So January 2nd trying to get my redemption and emailed them asking you know hey is it faster to do crypto versus the card and if I cancel is that going to start me all over in the process so of course they told me it would start me all over so I was approved for the redemption . However they said that they were having trouble with their card redemption process thing and to cancel that redemption and put it in as a crypto redemption. Of which I did cuz I was like that's crazy I specifically asked you if it would you know which one would be quicker and long story short I resubmitted it as crypto and haven't heard anything from them since because they said I would get an email asking for the crypto address of which that time I would send them the crypto address and they would process the redemption right then but I have not received that triple A whatever email stating to send my crypto address and I have sent emails asking hey why is this taking so long and I've got nothing other than sending it I guess to the wrong sweeps Las Vegas email because it's not their finance department is what they told me and I'm getting the feeling like they're just bs ing me all the way. It's really irritating it's just for $100 but for some reason you can't get them to respond and you you don't get very far with these people and it's definitely not quick like it says on their side more like instant redemption 3 to 5 days that is a lie that is a lie and if it's 3 to 5 days then you need to consider that they're going to tell you oh sorry your system failed you need to try this other process cuz I see after reading the reviews now that they have done this to other people so you would think that they would take that option down at that option keeps failing right but they don't so here I am interest pilot because I'm really tired of getting jerked around and if they make the redemption go through I'll consider taking this review down but until then I would not go through these people because so far it is a big disappointment

Redemption does take a while I have been waiting since Dec 4th. But today they sent a email saying the apt process failed to send my Crypto address ask the send it expedite and send it manually. Hoping to receive it within the next couple hours will bump to a 5 star if payment comes after long wait.
Custom service does always answer all my emails. The site seems legit.

All of the sudden, I cannot log into my account. It says external error. I just emailed support. Doubt I'll get a response, but hey, if I do, I'll change up the stars.

Currently waiting on a pending cash out only 100sc it's the "holidays" and. I'm not gonna bother support until the 2nd if something hasn't changed will give 5 stars if something happens as far as my obtaining my money cause the casino is great games are fun and I hit on a daily spin .20 turned into 100. No money down. So top tier if they have integrity and cash out.

These people are scam artists. Do not give them your money. They say that they are a free sweepstake casino but in their terms of service they say your only allowed to cashout 100 sc coins apparently only once on freeplay unless you purchase their coins. This part is true because I did cash out but then I won on their freeplay again. 400 sc!!!!. I put the redemption in and they completed in the transactions bar as being successful but yet I never received my funds. So then I sent an email and they informed me that I wouldn't be getting any of my winning cause I had not purchased anything. I said that they had cashed me out before with no problems and they said had I made a purchase they would gladly give me my winnings but not until then. So what my 400 that I won I free play that you gave me just dissappear and I don't get anything. Why would I waste my time playing your games on freeplay that you gave me just to not get anything at all. I told them I'd make a purchase if it meant receiving my funds. So I have and still no funds. It's like they are just gone. I didnt play in gold coins mode I played in SC mode so I expect when I win on free play that you provided to be given what I won. I have way more important things to do with my time then to believe in a hoax that was never going to pay me. On top of that since the transaction said it was successful I had now counted on those funds and had put myself into a bit of a debt with my bank because I thought that extra money that had been deposited into my bank account were those funds. They were not and it was a mistake so now I have to put said money back into my bank. Don't give people false hope and don't tell people that if you make a deposit your restrictions would be lifted without actually giving them what's technically theirs cause yall know full well that since I made a purchase you will never let me win again on your platform even thoughi won't ever give you the satisfaction of taking my money or my information ever again. Waste of time completely. Why don't yall go back to where ever you came from.

I deposited and played for a little while $20 welcome package to $140. I submitted and passed through the KYC process. They said I violated their terms the next day and my account was banned.

When I tell you all I did was deposit play for an hour and try to cash out, no lie. I’ve never seen anything like this.

I asked what I policy I had violated and received no response. I also asked for details surrounding my play log and received no response.

Seems like a win/win for this casino, take your money but never pay out anyone lol. They are based out of Curaçao, so I guess that means they are licensed to run Scams.

In a few minutes it'll be 16 days since I've put in my redemption. I have reached out to support so they can process my redemption, but they either:
1.) Don't answer
OR
2.) Tell me that they're "busy" with other requests
If I don't get a response back soon and/or my redemption doesn't process, they will be getting submitted as a fraudulant site.

Horrible sweeps casino, truly do everything to make your blood boil. Theyve been messing around with my winnings for over a week now, support is both rude and lazy to get back a simple answer. can tell they really don't give a damn that they lost and need to payout, cuz that's how it works. They're a joke and will go under if haven't already. It's so frustrating to deal with these bum casinos who try to make it as difficult as they possibly can to get what you earned fairly. They snuff out your deposits in a instant butstuggle to put any redemption money on that same card you used to deposit, I'm sick of these guys and they need to be investigated. don't play with em, theres much better trusted sweeps casinos who are respected and responsible.