Designet er nydelig. Kvaliteten virker god. Men som så mange gir tilbakemelding om. Kundeservice, logistikk og ventetid er dårlig. 4-6 uker ble to måneder, uten noe oppdatering. Jeg klarte best... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ich habe meiner alten IKEA-Küche in neuen Glanz getaucht dank Superfront. Gerade in Mietwohnungen perfekt um mit relativ geringem finanziellen Einsatz (compared zu einer neuen Küche) Großes zu bew... Näytä lisää
Super fornøyd med servicen jeg fikk, tok kontakt med dem 2 år etter at jeg kjøpte fronter til en TV-benk, pga ødelagt hengsel på den ene døra. Hengslen sendte dem ut samme dag, og helt gratis. Ikke m... Näytä lisää
Die Lieferung, welche 15€ kostet, ist bis heute nicht angekommen. Auf Anfrage, wo die Sendung verblieben sei, wurde ich gebeten, mich mit dem Versanddienstleister auseinanderzusetzen. Scheinbar will m... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Unique kitchens, bathrooms, sideboards, wardrobes or storage units with Superfront fronts, handles and legs for Ikea´s most common cabinets.
Yhteystiedot
Tegnérgatan 3, 11140, Stockholm, Ruotsi
- +46 8 68441814
- info@superfront.com
- superfront.com
3,9
Hyvä
114 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service from Julia
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Hi Jason,
Thank you so much for your kind review! I’m really happy to hear that you’re satisfied with the service.
Kind regards,
Julia
SUPER Service from start to finish!
We were very satisfied with the planning of our kitchen fronts with Superfront. We received excellent advice and achieved a very beautiful result. The service is extremely friendly and accommodating, helpful, always reachable, punctual, and reliable. Thank you very much!
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Hi Simone,
Thank you so much for your kind words! It’s been such a pleasure working with you and helping create the designs for all six kitchens – what an exciting project! We’re thrilled that you’re happy with the planning and the design!
Your feedback really means a lot to us, and we’re so glad you enjoyed the process as much as we did.
Lyuba / Superfront
Great valuable products
Great valuable product that gives a more exclusive touch to kitchen and bathrooms
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Dear customer,
Thank you very much for your review! We’re delighted to hear that you’re pleased with our products!
Please don’t hesitate to get back to us if you have any upcoming projects in the future. :D
Ebba / Superfront
Julia is super helpful accommodating…
Julia is super helpful accommodating all my requests. Thank you! I cannot wait to see my kitchen with the new doors.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Dear customer,
Thank you very much for your review! We’re delighted to hear that you’re pleased with our service. I will forward your message to Julia, I'm sure she'll be very happy.
Please don’t hesitate to get back to us if you have any upcoming projects in the future. :D
Ebba / Superfront
New Kitchen
Little bit cumbersome in the beginning, most likely do to a little bit complicated descriptions of our needs for a new kitchen. Ended with a personal contact and very good support to secure all needed parts like doors, drawer fronts, cover panels and fittings below and above the interior. The delivery was also done smoothly and without any issues. Follow up after delivery was a very appreciated and positive experience!
It would have been excellent if Superfront could offer more than standard dimensions when it comes to cover panels and fittings, at least some additional flexibility. Another improvement is to secure an enhanced communication around the upcoming delivery, from order to delivery. These improvements will allow better planning and faster assembly.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Dear Customer,
Thank you very much for your kind review! We’re delighted to hear that you’re happy with our service. Feedback like yours truly means a great deal to us, and we sincerely appreciate you taking the time to share your experience.
We also truly appreciate the improvement ideas you shared. We will certainly take them into consideration as we continue to grow and improve our services.
Please don’t hesitate to reach out if you have any upcoming projects—we’d be happy to work with you again.
Kind regards,
Ebba, Superfront
Hat alles gut funktioniert.
Hat alles gut funktioniert.
Kontakt war sehr freundlich.
Weiter so.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Dear customer,
Thank you very much for your review! We’re delighted to hear that you’re pleased with our service. Feedback like yours truly means a great deal to us, and we greatly appreciate you taking the time to share your experience.
Please don’t hesitate to get back to us if you have any upcoming projects in the future. :D
Ebba / Superfront
Refreshing experience
Really beautiful, personal customer service.
I was genuinely impressed with how thoughtfully and professionally Superfront handled my specific situation. Communication was clear, kind and efficient throughout, and I felt very well looked after.
It’s refreshing to deal with a company that takes such care with its customers. I wouldn’t hesitate to recommend them.
21. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Dear customer,
Thank you very much for your review! We’re delighted to hear that you’re pleased with our service. Feedback like yours truly means a great deal to us, and we greatly appreciate you taking the time to share your experience.
Please don’t hesitate to get back to us if you have any upcoming projects in the future. :D
Ebba / Superfront
Bra produkter
Bra produkter. Fin service med hjälpsamma medarbetare
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Hej!
Stort tack för din feedback! Det betyder mycket för oss att du är nöjd med din upplevelse och våra produkter. :D
Bästa hälsningar,
Julia / Superfront
I used the Superfront Biscotti wood…
I used the Superfront Biscotti wood (some with vertical grooves) for my kitchen in London and I absolutely love the finish - it's created a warm and stylish space. The team were super easy to deal wtih and very helpful - it was great to get some designs sent over to help make some final decisions
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Dear customer,
Thank you very much for your review! We’re delighted to hear that you’re pleased with our service and products. Feedback like yours truly means a great deal to us, and we greatly appreciate you taking the time to share your experience.
Please don’t hesitate to get back to us if you have any upcoming projects in the future. :D
Julia / Superfront
I expect better service for that price
The product I received seems solid enough, so I do not have any major complaints about quality (so far). However, they charge a lot so I am not satisfied overall.
- There were no progress updates between order and shipping. Currently they have zero transparency in this process, making it needlessly difficult to plan the overall kitchen refurb process.
- They claim that they "custom make" the product and therefore do not allow you to alter your ongoing order or to make returns. However, the products are far too standardised to for this to be an acceptable proposition. Rather, I think they have hit upon the "made to order" approach as a convenient catch all excuse to ignore any expectations of a better service offering.
For my next kitchen upgrade I will not use Superfront. I will either go for much cheaper IKEA fronts, or pay that tiny bit extra for fully custom made fronts and thus enjoy the kind of high level service you normally associate with a tailor made product. Superfront seems to fall in the middle of the two, offering the worst of both worlds. Even though they are no longer a young company they haven’t managed to ramp up their production to a level where they enjoy the economies of scale that would lead to cheaper unit costs and an inventory of finished products ready to ship. On the other hand their operation is too big to allow for any personal touch with for example one-on-one customer service, showrooms, bespoke measurements, individual follow ups, order tracking and so on.
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Dear Customer,
Thank you for taking the time to share your detailed feedback. We truly appreciate hearing from our customers, as it helps us continually improve.
We’re truly sorry that your experience with our service fell short of your expectations. Please know that we are continuously working to improve transparency and communication to make the kitchen renovation process smoother and easier for our customers.
Regarding returns and order alterations, we would like to explain why these policies exist. All of our kitchen fronts and related products are made-to-order and are not kept in stock. This approach allows us to reduce waste and minimize our environmental impact. Because of this, we cannot accept returns or resell these items to other customers. It is therefore very important to carefully review your needs when placing an order. That said, if you need to complement your order with additional items, we are always happy to assist and guide you.
We are genuinely sorry that our service did not fully meet your expectations. We are constantly striving to improve our processes and customer experience, and your feedback will help us do so.
Thank you again for sharing your thoughts, and we hope to have the opportunity to serve you better in the future.
Best regards,
Juila / Superfront
Non compatibili con mobili ikea
Nonostante sul sito sia ben pubblicizzato e dichiarato che i loro pannelli frontali siano compatibili con i mobili ikea besta, questo non é vero dato che i loro frontali sono ben piu grandi e sporgono! Impossibili da montare, inoltre tempi lunghi non solo per la produzione, ma anche nell'assistenza che ci ha notificato che i loro pannelli in mdf sono sempre considerati come "su misura" e quindi non rimborsabili. Questa informazione non é assolutemente chiara e non si evince facilmente dal loro sito. E comunque se dichiari che il prodotto é compatibile quando non lo é, stai solo effettuando una frode. Pannelli super costosi con zero attenzione e considerazione verso il cliente. Esperienza piu che negativa, non potrei sconsigliare di piu l'acquisto di qualsiasi cosa presso di loro.
19. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Dear Customer,
Thank you for your message and for sharing your feedback. We are truly sorry to hear about the difficulties you experienced with your recent order.
After reviewing your order, it appears that the fronts you purchased were designed for IKEA’s Metod series, while your cabinets are part of the Bestå series. Unfortunately, these two series are not compatible, which is why the fronts do not fit as expected.
As our products are made-to-order, we are unable to simply exchange the fronts for a different model. This is why we recommend carefully verifying the cabinet series before placing an order to ensure compatibility.
That said, we sincerely regret the inconvenience this has caused. While we cannot offer a full replacement, we would be happy to explore the possibility of providing a discount or other gesture as a way to make up for the situation. Please let us know if you would like us to look into this further.
We appreciate your understanding and hope we can find a satisfactory solution.
Best regards,
Julia / Superfront
Kult design, men dårlig og treg service/levering
Designet er nydelig. Kvaliteten virker god.
Men som så mange gir tilbakemelding om. Kundeservice, logistikk og ventetid er dårlig. 4-6 uker ble to måneder, uten noe oppdatering.
Jeg klarte bestille to dører i feil størrelse. Men siden jeg ikke meldte ifra innen to uker (en måned) fikk jeg ikke bytte. Prøvde forklare at min håndverker ikke kom før. Til tross for at jeg hadde handlet fronter til et helt kjøkken og frontene var i basisutvalget. Dårlig!
8. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Hej,
Tack för att du tar dig tid att lämna en recension och dela din upplevelse. Vi är verkligen ledsna att du upplevt förseningar i din leverans och att kommunikationen inte motsvarade dina förväntningar – vi förstår att det är frustrerande.
Vi vill förtydliga att alla våra MDF-produkter, inklusive luckor, täcksidor och toppar i våra egna färger, tillverkas på beställning och därför inte är lagervaror. Av den anledningen kan vi tyvärr inte erbjuda returer eller byten på dessa produkter, även om de ingår i vårt standardsortiment. Det innebär att ångerrätten på 14 dagar inte gäller i dessa fall. Vi förstår att detta kan upplevas som otydligt och ser just nu över informationen på vår hemsida för att göra den tydligare framöver.
Tack igen för din feedback – den är värdefull och hjälper oss att bli bättre.
Vänliga hälsningar,
Julia / Superfront
Beställde täcksidor och toppar
Beställde täcksidor och toppar ifrån deras standardsortiment, i deras egna färger. Då sidorna aldrig behövdes, kändes överflödiga till det skåpet vi valde samt väldigt dyra, så mejlade jag dem direkt och ville returnera dessa. Det tog 2 och en halv vecka innan jag fick något svar och då tillät de inte returen pga de sa det är beställningsvara.. vilket det inte är.
Mejlade tillbaka direkt om vart dem infon står på hemsidan men nu får jag inget svar. Så dåligt!
Uppdatering 28/7:
fortfarande inte fått något svar från superfront....
21. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Hej,
Tack för att du tar dig tid att lämna en recension och dela din upplevelse. Vi är verkligen ledsna att du upplever situationen på det här sättet och att vårt svar dröjde längre än förväntat – under sommaren har vi tyvärr längre svarstider, men det är givetvis inte den servicenivå vi vill hålla.
Vi vill också förtydliga att alla våra MDF-produkter, inklusive täcksidor och toppar i våra egna färger, produceras på beställning och därför inte är lagervaror. Av den anledningen kan vi inte ta emot returer på dessa produkter, även om de ingår i vårt standardsortiment. Vi förstår att detta kan upplevas otydligt och ser över vår information på hemsidan för att det ska bli tydligare framöver.
Vi kommer att återkoppla till dig via mejl för att se om vi kan hitta en bra lösning och prioriterar ditt ärende direkt.
Tack för din feedback – den hjälper oss att bli bättre.
Vänliga hälsningar,
Julia / Superfront
Poor quality for a high price and long waiting time
I ordered fronts at Superfront online to redecorate my old IKEA FAKTUM kitchen, because I was attracted by the nice designs. The price was quite high (roughly 3.500 euros for all the fronts together), but as I was convinced by the design and assumed they would be of good quality, I paid it. First of all, it took almost three months to ship the fronts to Belgium. But okay, that's part of the game.
What's not part of the game, is that the fronts turned out to be very susceptible to little impact. A small tap with a knife against the drawer is enough to chip off a piece of the paint. This kind of incidents happens easily in a much used kitchen, especially in a home with children. We are now a year since the fronts have been installed, and almost every drawer or cabinet already shows visible paint damage. This is not the quality I expect from such an expensive product. My conclusion about Superfront is: the designs are very nice, but the quality and durability of the fronts are insufficient.
13. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Hi,
Thank you for taking the time to share your experience.
We’re happy to hear that you appreciated the design of our fronts, but we’re truly sorry to hear that the quality did not meet your expectations. This is of course not the experience we want our customers to have—especially when it comes to a space as heavily used as the kitchen.
Our fronts are finished with a durable lacquer, but like all lacquered surfaces, they can be sensitive to sharp impacts. That said, we completely understand that wear and tear can occur in busy households, particularly with children, and we take that seriously in our ongoing product development.
We’d appreciate the opportunity to look into your case and see what we can do to help. Please feel free to contact us at claims@superfront.com, referencing your review, and we’ll do our best to assist you further.
Thank you again for your feedback, it helps us improve.
Warm regards,
Julia / Superfront
FUYEZ SUPERFRONT
Conseillé par notre architecte mais A FUIR !!!!
Livraison payée 100 euros, on ne sait même pas sur quels critères, inadmissible !
Colis reçu dans un état pitoyable, ouvert à plusieurs endroits.
Réponse du service client sur Instagram (aucune réponse par mail et injoignable par téléphone) : pas de remboursement possible de la livraison car les articles sont arrivés en bon état !
ON MARCHE SUR LA TETE !!!!
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Superfront
Bonjour Margaux,
Merci d’avoir pris le temps de laisser un avis. Nous regrettons sincèrement que votre expérience avec la livraison n’ait pas répondu ni à vos attentes ni aux nôtres.
Nous comprenons que l’état du colis à la réception ait pu être décevant et nous avons transmis vos remarques à notre partenaire de transport – une telle situation ne devrait bien sûr pas se produire. En revanche, nous sommes heureux de constater que les produits eux-mêmes sont arrivés en bon état et sans dommages.
Nous nous efforçons toujours de fournir une réponse rapide et claire, et nous vous avons répondu dès que possible via Instagram.
Votre retour est précieux pour nous et nous aide à nous améliorer. Nous en tiendrons compte dans notre travail continu pour renforcer la qualité de nos services et de nos livraisons.
Cordialement,
Julia / Superfront
Their handles just keep getting better with age
As a design professional and business customer, I find their communication, billing and dispatch very quick on their stock handles. Great quality product and unique designs that are hard to find on the market in solid raw brass with this diversity of shapes, sizes and functions.
They just keep getting better with age as now I’ve got handles in projects from 6 years ago, 2 years ago and also installed yesterday. Built for everyday use but with unique forms and style
4. kesäkuuta 2025
Oma-aloitteinen arvostelu
I had a great experience with…
I had a great experience with Superfront! I ordered kitchen fronts and received excellent support from customer service, especially Lyuba, who provided valuable input on products I hadn’t considered. Super helpful and professional – highly recommended!
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Kvalitet och bra service
Min TV-bänk blev jättefin. Bra kvalitet och enkelt att montera. Snygg design. Tillgänglig, hjälpsam och snabb kundservice! Rekommenderar varmt!
15. toukokuuta 2025
Oma-aloitteinen arvostelu
Great experience overall
Great products and amazing service.
13. toukokuuta 2025
Oma-aloitteinen arvostelu
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