Can’t recommend these guys enough. They were incredibly helpful throughout my experience and the quality of flooring is second to none. They have a huge range of flooring at competitive prices and wil... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Unfortunately not all the pieces were uniform. A few pieces were visibly machined wrong and weren't parallel. This caused 1 area to have a few 1-2mm gaps. The finish was good just not 100% true.
Nothing has arrived Update. Samples have arrived, fab packaging, felt expensive. But disappointed didn't arrive on requested day, and while I left it a bit late to order, it definiteky feels too r... Näytä lisää
Yritys on vastannut
I ordered some engineered wood flooring. When it arrived I wasn’t happy with the colour. Stories flooring were fantastic. They gave me some alternatives to choose from. Arranged collection of the floo... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
Yhteystiedot
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, Yhdistynyt kuningaskunta
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4,6
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 68 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great staff attitude and prices
After being let down by another supplier I found a suitable replacement at Stories. I decided to call them directly and the staff were very helpful. They told me to complete the sample order online and then confirmed it would be posted immediately. Unfortunately by the time Amazon delivered it my wife and I had found another product from a local supplier.
I would recommend Stories to family and friends the price quoted and staff attitude was very good.
27. toukokuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Gary,
Thanks for the feedback. We do send our samples out next day delivery on Amazon with a near 90% next day delivery rate. Occasionally one bounces by a day which can be frustrating. I can see yours took 2 days so please accept our apologies.
Gareth
I purchased flooring from stories 18…
I purchased flooring from stories 18 months ago , after recently having had an extension built I wanted further matching flooring . The online site would not let me order what I required as it was below the minimum order . After contacting stories direct they arranged a smaller order with no issue whatsoever.
Great customer service and great product , would highly recommend them
21. toukokuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Paul,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent customer service with…
Excellent customer service with attentive and prompt communication
22. huhtikuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Suzanne,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Responsive to any emails
Responsive to any emails, patient with me, good quality laminate, delivered on my requested date and time.
Laminate being laid as I type and looks great.
20. toukokuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Lisa,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Vastaus yritykseltä Stories Flooring
Hi Vera,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Reliable service
Product delivered as promised and had a phone call to explain delivery date which was helpful. Very happy with product and with the service I received from Stories Flooring.
9. huhtikuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Mark,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Both samples received 2 days after…
Both samples received 2 days after ordering. Very pleased with the samples.
7. toukokuuta 2026
Vastaus yritykseltä Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
I ordered samples from the website and…
I ordered samples from the website and they were supposed to arrive within 2 days, but after a week they still haven’t arrived. Absolute nightmare.
1. toukokuuta 2026
Vastaus yritykseltä Stories Flooring
Hi,
Apologies they have not arrived yet. The bank holiday meant they did not leave us till Tuesday. Amazon tracking show they are on route. 1 star review for a free sample is harsh when it is on the way. Just called to discuss and happy to see what we can do for you to help. Would appreciate revision of score as its on the way and we would happily send out more for free should they not arrive.
Vastaus yritykseltä Stories Flooring
Hi Mick,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Bought grey flooring from this company…
Bought grey flooring from this company . They were accommodating as didn’t need the flooring immediately when I did the delivery was very quick . Communication was excellent . Product excellent . Could not fault this company . Would highly recommend
15. tammikuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Robert,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very good experience purchasing my…
Very good experience purchasing my herringbone floor through Stories flooring. Chris was very helpful and will defo use them again in future.
9. maaliskuuta 2026
Vastaus yritykseltä Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
As a trades person I appreciate…
As a trades person I appreciate professional advice, Kenton supported me with my order of herringbone lvt glue down flooring. Great advice, great flooring.
Thank you
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stories Flooring
Hi Craig,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Samples sent very quickly and…
Samples sent very quickly and communications great.
27. huhtikuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Maura,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Vastaus yritykseltä Stories Flooring
Hi John,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Nothing has arrived.... It has now
Nothing has arrived
Update. Samples have arrived, fab packaging, felt expensive. But disappointed didn't arrive on requested day, and while I left it a bit late to order, it definiteky feels too rushed to decide to take advantage of great sale price in 24hrs in which time I am sleeping and working lol. So going to wait for next sale drive.
20. huhtikuuta 2026
Vastaus yritykseltä Stories Flooring
Hi,
Many thanks for the feedback. We have tracking to show Amazon delivered 5 minutes before this review was posted so not sure if the address is incorrect. More than happy to re send the free samples if you could contact us to ensure we have the correct address. A voicemail was left for you last week.
Easy to order and which was expedited…
Easy to order and which was expedited quickly. Would highly recommend
16. huhtikuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Pamela,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Vastaus yritykseltä Stories Flooring
Hi Anne,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Vastaus yritykseltä Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Kenton was brilliant with getting me a…
Kenton was brilliant with getting me a personal price for a large quantity of flooring and saving me a lot of money on items which I did not need and helping to make sure my flooring and extra items all matched. Excellent flooring and service I would happily use again!
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stories Flooring
Hi Jamie,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great flooring options and very happy…
Great flooring options and very happy with our herringbone choice. Kenton was very helpful.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
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